5409 Neuse Wood Drive

Raleigh, N.C.
919-741-7234
JulioSVillacis.weebly.com
jsvillac@ncsu.edu

JULIO STEVEN VILLACIS

OBJECTIVE

SKILLS &
ABILITIES
EXPERIENCE

COMPETENT, SERVICE ORIENTED PROFESSIONAL SEEKING OPPORTUNITY

THAT WILL ALLOW HIM TO TRANSITION INTO THE MENTAL HEALTH FIELD
AND APPLY EDUCATIONAL BACKGROUND, STRONG COMMUNICATION SKILLS
AND PROFESSIONAL EXPERIENCE. CORE STRENGTHS INCLUDE:
OUTSTANDING LISTENING SKILLS, ABILITY TO ASSIST CLIENTS IN ARRIVING
AT MEANINGFUL CONCLUSIONS THROUGH THOUGHTFUL COLLABORATION.

Comptia A+; Security +; Network + Certifications

Fluent in Spanish
COUNSELOR INTERN, New Leaf Behavioral Health
August 2015- present

Performing intake assessments for new clients.

Appropriately assess and assign diagnoses from the DSM 5 for
clients.
Utilizing CBT framework to achieve treatment interventions and
goals.
Facilitating an eight week group sessions for adolescents to develop
social skills.

NOC FIELD SERVICE REPRESENTATIVE, ACCENT IMAGING

March 2013-present

Servicing equipment in an assigned territory not limited to servicing

other equipment in Accent Imagings geographical territory.
Maintain the equipment to Accent Imagings service departments
standards.
Maintain and support network and MFD for clients.
Plan and initiate schedule installations for new clients working
closely with main contacts or IT department.

DIGITAL SERVICE TECHNICIAN-ESCALATION SPECIALIST, CANON

AMERICAS SOLUTIONS
February 2008_March 2013

Known for finding creative solutions for complex and stressful

problems.
Responsible for servicing high profile accounts.
Install and configure printers on networks per customer
specifications i.e., scan to email and file TCP/IP and Ecopy system.
Provide technical and network support on-site and by telephone for

clients and technicians.

Trained in a multitude of high production Canon equipments, Oce
VarioPrint DP line, and Canon RIPS.

INSTALLER, ALARMFORCE
September 2007-February 2008

Install wireless alarm systems in commercial and residential sites.

Responsible for presales and post contract service agreements.
Troubleshoot and repair alarm systems.

Senior Digital Technician Level 3, CANON BUSINESS

SOLUTIONS
November 2004-June 2007

Service Canon high-production digital products, such as Impress C1,

CLC 5000, Imagerunners 3220 -5180, and Colorpass print servers.
Provide analytical technical network support on-site and by
telephone.
Responsible for servicing customers in the graphics arts and preprint industries.
Trained new hires on company policies, service call standards,
customer service, and Canon technical products.

NORTH CAROLINA STATE UNIVERSITY, RALEIGH, NC

EDUCATION

Master of Education expected completion May 2016

Major: Clinical Mental Health Counselor
Cumulative GPA: 3.75

RUTGERS UNIVERSITY, NEWARK, NJ

Bachelor of Arts May 2002
Major: Psychology and Criminal Justice
Cumulative GPA: 3.69

LEADERSHIP

Hopeline Crisis Hotline

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Handle crisis calls that deals with callers suffering, suicidal ideation,
abuse, anxiety, depression, and mental disorders.
Offer a caring non judgmental listening and resources for callers.
Trained to perform lethality assessments and immediate crisis
intervention.

Knights of Columbus officer Council 9880

Chancellor for council 9880

Recorder for all officer and business meetings.
Involved with annual budget proposal.
Volunteered for different charities and fund raising events.

Cub Scouts Pack 314

Assistant Den leader and Den leader

Responsible for organizing monthly themes for scouts to fulfill their

requirements necessary to achieve next rank.
Worked with the scouts and parents to ensure their experience was
fulfilling.

Youth Ministry Leader St. Marys Church

REFERENCES

Responsible for presenting topics in an engaging manner for

teenagers.
Organized fund raisers for youth activities.
Responsible for organizing volunteer projects for the youth.
Counseled youth in manners concerning the Catholic faith and
spirituality.

DAN RAY
VP of operational resale and service

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