Saying sorry

(Im) sorry.

I beg your pardon.

Im very/ terribly /so/ awfully sorry.

Im very/really sorry Im late.
Sorry to keep you waiting. I wont be long. (=I will talk to you soon.)
I must apologise for (being late). I would like to apologise for (the delay. Unfortunately,)

Excuses and promises

Im sorry Im late but I was delayed / held up at the airport.
Im sorry Im late but my train was cancelled.
Im sorry about the mess in here. Ill clear it up. (= Ill tidy it up)
Im sorry about the confusion, but Ill sort it out. (=I will solve the problems)

Reassuring people
A: Im sorry Im late.
matter. or

B: Thats OK. Dont worry. or Never mind. It doesnt

Thats OK. No problem.

Thanks
A: Heres your pen. B: Oh, thank you /thanks (very much).
A: Ill answer that.

B: Oh, thanks a lot.

A: Ill post those letters for you.

B: Oh, thank you. Thats very kind of you.

Thank you very much for inviting me. Its been a lovely evening.
Thank you very much for everything. Youve been very kind.