Micaela Maciel

3601 Parkview Ln Apt 10C

(510) 501-8446
Irvine CA, 92612







micaelamaciel.n@gmail.com
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Education: B.A Sociology & Education Sciences
University of California, Irvine






Expected: June 2017






Experience:

Orientation Staffer







March 2015 September 2015
Student Parent Orientation Program (SPOP)
Greet, welcome, and check-in students and their families upon arrival
Foster a positive transition to campus life for new students where they are able to get to know each other
Facilitate group activities and suite discussions
Serve as a resource and referral point to different campus needs for participants
Participate in a wide array of two hour weekly trainings from March to June

Mentor








October 2014 Present
Women and Youth Supporting Each Other (WYSE), (Tustin, CA)

Provide mentees with proper information, resources, and support
Serve as a positive role model and friend
Build relationships through the use of weekly activities, discussions and workshops
Set goals for each session and work towards delivering a positive message and purpose




Ticket Seller








April 2014 Present
The Bren Events Center Ticket Office, (Irvine, CA)
Process ticket sales made in person and over the phone using Paciolan ticketing software
Assist customers with over the phone group sales
Answer questions in regards to ticket prices, venue layout and seating
Distribute will-call tickets on game days
Provide excellent customer service

Tutor/Mentor



October 2013 June 2014
Breakthrough Mentoring Program, (San Juan Capistrano, CA)
Met for weekly sessions with students
Prioritized goals for each session
Set time limits for each homework task
Served as an academic role model to tutees

Box Office/Concession


December 2011 September 2013
Century 16 Theaters, (Richmond, CA)



Operated the cash register checking out the guests
Provided friendly and helpful guest service
Served as an usher: cleaning in and around theater
Helped create a positive movie experience for guests

Skills:
Computer: Proficient in Microsoft Word, PowerPoint, Excel
Language: Fluent in Spanish