Professional Documents
Culture Documents
Fidelity National Title Insurance Company - Chicago Title Insurance Company - Commonwealth land Title Insurance Company
October 2015
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Fidelity National Title Group (FNTG) is the premier partner for independent title agents seeking the finest title insurance brands and services. Comprised of the nationals largest and most
respected title insurance and escrow service companies, FNTGs underwriters issue more title
insurance policies than any other company in the United States.
Heres why agents nationwide make Fidelity National Title Group their only choice:
Stability. FNTGs parent company, Fidelity National Financial, Inc. (FNF), is the leading provider of title insurance, specialty insurance and claims management services. FNF has been
a member of the Fortune 500 since 2002. The FNTG family of companies has the history
that dates back to 1847.
Rock-solid financial strength. Throughout the countless cyclicality of the housing and mortgage markets, the FNTG family of companies has maintained an unprecedented 166 years
of solvency, making it easy to entrust us with your title insurance needs and challenges.
Through FNTGs combined financial strength, we offer the industrys largest reserves for
claims losses and the largest investment portfolio. As a result, FNTGs underwriters offer
the best protection for our policyholders.
Selection. Unlike any of our competitors in New York, FNTG offers agents a powerful
choice of three distinctive and highly reputable title insurance underwriters: Chicago Title
Insurance Company, Commonwealth Land Title Insurance Company and Fidelity National
Title Insurance Company. This selection allows our agents to easily adapt to any challenge
and underwriting practically any transactions.
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AGENTTRAXAGENTTRAX.COM - Electronic policy jackets. You must register each and every user in
order to issue a policy jacket. Need a demonstration, contact your agency representative or you may
contact Agenttrax directly at agentTRAX@fnf.com or 800-586-0031.
Agenttrax makes it simple to issue policies. If you should ever need to void a policy jacket, log into
AgentTRAX, search for your policy and void it directly in the system. If you issue a policy and have
inadvertently used the incorrect title number, the system will not allow for you to change a title
number once its saved. If this occurs, you should search for the policy jacket and add the correct title
number in the section called notes. Upon completion, kindly notify your agency representative or our
agency account manager.
PRODUCTION FORMS - Agents can use their own forms for production created in word or through a
reputable title production software. Still need assistance, contact your agency
representative.
ENDORSEMENTS - These can be found on FNTGNYAGENCY.COM or your title software provider can
provide these to you.
LETTERHEAD AND ENVELOPES - FNTG New York Agency will provide you with letterhead and
envelopes with your company name and address imprinted. These can be ordered at your request, by
contacting your agency representative or you may contact our customer service staff listed on page 5.
(These can take up to approximately two to three weeks to receive).
REMITTANCES - POLICY REPORTING - Reporting your policies to us. Agenttrax.com is the website
where you enter your policy information and endorsements. You will be required to input all necessary
information regarding these transactions. At the end of 30 days from the time that the policy was created,
these policies will show up on a statement (remittance report). You will review the statement and then
send us a remittance check accordingly.
All remittance reports and checks should contain your agent ID number (referenced on your statement) and
sent to:
Fidelity National Title Group
Remittance Department
711 Westchester Avenue, Suite 209
White Plains, NY 10604
SENDING US COPIES OF POLICES - Any and all copies of your policies should be sent to us each month.
Physical copies of policies or electronic policies are accepted
Electronic Policy transmittalSending them electronically will save time and money. Go to
http://www.edoc-propertyinsight.biz/policyftp/ and sign up! Its that
simple.
TITLE PLANTOur Title plant provides fast and reliable access to an exclusive,
centralized databank of surveys, policies and files. So your real estate transaction
can close faster and your expenses can be reduced.
In order to obtain back title from our agency plant department, your office can submit a form directly to
our agency plant department. Contact your agency representative or you may contact our plant department
listed on page 5.
In order to obtain back title online, you can sign up for EDoc Starter Search by going to
http://www.edoc-propertyinsight.biz/newsignup.asp. Its that simple.
AGENT AUTHORZATION REQUESTSSome lenders require a letter stating that an agent is in good
standing. If so, you may obtain an authorization letter request form from your agency representative or you
may contact our customer service staff listed on page 5.
CHECK GUARANTEE LETTERSSome counties require a letter from an underwriter stating that an agent is
in good standing so that they can guarantee a check for recording purposes. If you need to obtain a letter to a
particular county, you may obtain a request form from your agency representative or you may contact our
customer service staff listed on page 5.
CLEARANCE OR INDEMNITY LETTERIf you have a request from another agent/underwriter to give
clearance on a particular matter, you may submit a form with the appropriate proofs to our clearance
department. You may obtain a clearance form from your agency representative or you may contact our
clearance coordinator listed on page 5.
Creating
lasting
business
relationships
with our
agents is our
number one
priority!
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Staff Support
Fidelity National Title Group (FNTG) connects its New York agents with the largest dedicated support team of any title insurance entityone of thats nearly triple the size of our closest competitors.
Our staff consists of attorneys and customer service professionals who work diligently to provide you with the optimum level of knowledge and support:
Attorneys. Our robust legal team has an average of 25 years experience within the title insurance field. Their bottom-line mandate to help you close your real estate transaction. How? By providing insightful, creative and seasoned legal solutions to countless challenges faced when issuing a title policy.
Mineola, NY 11501
Paul Malon
Marc Weiner
Frank Carroll
marc.weiner@fnf.com
frank.carroll@fnf.com
914-682-5168
716-362-0715
Sumera Ahmed
sumera.ahmed@fnf.com
maryjane.keyse@fnf.com
914-682-5160
716-362-2300
paul.malon@fnf.com
516-296-4642
Michael Miglino
michael.miglino@fnf.com
516-296-4602
Janice Morelli
Dennis Chorny
janice.morelli@fnf.com
516-296-4603
dennis.chorny@fnf.com
914-682-4108
Claims. We are actively involved with claims analysis and act as the liaison between you and our claims Department. We facilitate and guide you
through the process to ensure that any claims involving your operations are handled in a proactive and efficient manner.
claim, have a question about a prospective claim or you are inquiring about an existing one, contact our
Claims Administrator
Fidelity National Title Group, 711 Westchester Avenue, White Plains, NY 10604
Dana Zimmerman914-682-3904
Dana.Zimmerman@fnf.com
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Customer Service. Our team consists of seasoned professionals who can help speed solutions to your most pressing requirements. Are you trying to locate a
lost policy for your client? Have a personalized stationery request? Need title plant or escrow administration? Want help facilitating a high-limit liability
transactions? Need an address to another office location? Let our customer service pros do the legwork while you keep focused on your clients needs.
Creating
lasting
business
Catherine Barbaccia
(Co-op Plus policies/Agent Stationery)
516-296-4622
catherine.barbaccia@fnf.com
Patricia Burke
(Escrow Disbursement)
516-296-4630
patricia.burke@fnf.com
Theodore.werner@fnf.com
Maritoni Carlos
SVP/Agency Operations Manager/
Dir. of NY Rate Compliance
516-296-4624
Maritoni.Carlos@fnf.com
one
priority!
Teresa Singleton
(High Liability Request/Agent Authorization Letter)
516-296-4637
teresa.singleton@fnf.com
our number
Latisha Turner-Lambert
(Sales Assistant/Marketing Materials)
516-296-4638
latisha.turner@fnf.com
Theodore Werner
agents is
Lorna Cunningham
914-682-3900
lorna.cunningham@fnf.com
ps with our
relationshi
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ERecordings
1-866-403-5272
www.cscglobal.com/global/web/csc/
erecording-solutions.html
877-467-9664
www.rynoh.com
Financial management and fraud
prevention system
realestatedatashield.com
Compliance Management Solutions
212.951.7302
The referenced products and services may or may not be a product of FNTG. They are products and
services that you may find useful. PRODUCTS AND SERVICES FOR INFORMATIONAL
PURPOSES ONLY
CONTINUED
E&O Insurance
www.ajg.com
www.superior-data.com
exams@superior-data.com or (718) 625-9949
www.ironmountain.com
Records Management and Storage
Secure Shredding
Data Management
fnf.squarespace.com
FOR US/INTERNATIONAL/EUROPE:
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Require has proactively tracked and verified the payoff and cancellation of prior mortgage accounts and liens after closing: minimizing
costs and frustrations for all parties associated with the transaction.
877.505.5400
http://gorequire.com/
(877) 892-5474
http://www.uccplus.com/
http://prsescrow.com/
Escrow Account Reconciliations, clean-up accounting support,
quality assurance reviews and consulting service.
The referenced products and services may or may not be a product of FNTG. They are products and
services that you may find useful. PRODUCTS AND SERVICES FOR INFORMATIONAL
PURPOSES ONLY
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The referenced products and services may or may not be a product of FNTG. They are products
and services that you may find useful. PRODUCTS AND SERVICES FOR INFORMATIONAL
PURPOSES ONLY
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www.thetitlereport.com/TTR/
Title Closer Classes
www.homewarranty.com
http://www.americanrealestateschool.com/
http://www.hofstra.edu/Academics/CE/
https://www.mersonline.org/mers/
security/logonframe.htm
Cross reference counties and street addresses
www.melissadata.com
notaryrotary.com
simplifile.com
ERecordings
The referenced products and services may or may not be a product of FNTG. They are products and services that you may find useful.
PAGE 1 1
The referenced products and services may or may not be a product of FNTG. They are products and services that you may find useful. PRODUCTS AND SERVICES FOR
INFORMATIONAL PURPOSES ONLY
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Links
The referenced products and services may or may not be a product of FNTG. They are products and services that you may find useful. PRODUCTS AND SERVICES FOR
INFORMATIONAL PURPOSES ONLY