Kaitlin A Zull

891 Woodland Beach

Battle Creek MI 49104


Professional Profile

269.832.5625
kaitlinzull@hotmail.com

Dynamic and knowledgeable professional with experience in sports, hands-on business

operations, and providing excellent client service. Eager to utilize undergraduate Management
Degree and acquired technical knowledge in a management role. Offers unparalleled integrity and
a strong work ethic that will achieve both short and long-term business goals and objectives.

Key Skills

! Excellent understanding of Sports Management
! Outstanding ability to prioritize and multitask
! Leadership and team building skills
! Ability to plan, organize and execute new tasks
! Strong negotiating skills
! Good written and verbal communication


Education

Wayne State University, Detroit, MI 48202
Anticipated December 2016
Masters of Sports Administration



Olivet College, Olivet, Michigan 49076

December 2013
B.S Insurance and Risk Management Degree Cumulative GPA 3.47
Member of Gamma Iota Sigma

Work Experience

Battle Creek Central Public Schools

July 2015-Present
Head Varsity Volleyball Coach

Developed a regular practice schedule and organized practice time to provide both
individual and team development. Worked with the athletics director in scheduling
facilities for practices and competition. Established and maintained standards of behavior
and provides proper supervision of athletes at all times. Taught techniques and game
strategies to players and tested their understanding.

Griffin Grill & Pub

January 2015- Present
Server

Provided and ensured Exceptional communication and customer service skills customer service..
Ability to work well under pressure in a fast paced environment amid distractions and

interruptions. Able to handle financial transactions quickly and efficiently as well as demonstrated
ability o utilizing suggestive selling techniques.

Yarrow Golf and Conference Center

May 2014- Present
Pro Shop/ Customer Front Desk
Enthusiastic, well-organized individual with extensive hands-on experience in providing front
desk service. Demonstrated hands on experience in greeting visitors, scheduling events, and
handling administrative and clerical duties. In depth knowledge of course and conference center
questions Displayed excellent hospitality and customer service skill. Taking money from
customers and process all card payments.



Moonraker Restaurant and Lounge

May 2009January 2015
Server

Provided customer service, money management, coordinates schedules. Special skills required:
strong short term and long-term memory, Communication skills, supervised disputes with
customers, managed staff.


References: Available upon request