Citizen Engagement and Online

Voter Registration
Department of State

Online Voter Registration Project

Started Project in March of 2015
Launched first version on August 27, 2015

Online Voter Registration Project (cont)

Project objectives
Be able to file a new
registration or change to
an existing registration
Integrate with PennDOT
to get signatures for
pollbooks
Leverage existing UI and
process to limit learning
curve for staff to process
online applications
50,000 applications as of
December 2, 2015

Engagement During Development

Review sessions with county election staff
Presentation at County Election Official's
Conference
Review sessions with election stake holder
community
Field testing of application by the Center for
Civic Design

Social Media Engagement

No advertising
budget
Social Media
communications
plan

Bilingual Engagement
Statutory
requirement for
materials
Outreach in
required languages

National Voter Registration Day Twitter

Town Hall

Over 20 participants

The League of Women Voters

PennPIRG
PASSHE
Nonprofit VOTE
ACLU-PA
Kutztown University
Committee of Seventy

National Voter Registration Day Twitter

Town Hall
More than 15 questions answered

National Voter Registration Day Twitter

Town Hall

Our hash tag #registeronlinePA

Tie in with NVRD hash tag - #CelebrateNVRD
30 new followers
1639 applications filed on 9/22
0 trolls

Future Plans
Department Objective
Strategic Goal 3: DOS will leverage technology to be responsive to
the needs of its stakeholders.
Objective: Implement a stakeholder-centric development process
so that customers receive a consistently excellent standard of
service agency-wide.

Ideas Market for requirements