SUSIE SMITH 111 Excalibur Daive + San Diego, CA 12345 + (123)5554234 + susiesmiti@bambco.com OBJECTIVE A position within a cozporate experiential learning and development company Organizational Leadership ‘Team Building (Client Relations Performance Enhancement Coaching & Facilitation _—Alliance Building STRENGTHS + More than 10 yeace! management experience in orgenizational leadseship and relationship budding with cents end team members. + Move then § years a2 an avid Clase IV-V whitewater rafter, with trips to Nepal, Pakistan, Zimbabwe, Mongolia, Chile, and New Zealand. Skilled in easily building rapport with individuals from diverse cultures. ‘+ A dynamic team leader; able to bring energy, enthusiasm, and humos to motivate team members to achieve potential and meet objectives. ‘+ A highly organized manager and coach; able to quickly assess needs and provide tools to resolve difficulties, enhance learning, and improve performance. PROFESSIONAL EXPERIENCE 1995-pres, HEALTHRITE, La Jolla, CA Vice President / Director, Client Services 1998-pres. Project Manager / Systems Analyst 1335-38 Organizational Leadership & Team Building ‘+ Built a strong team from one to twenty members, fostering both independence and a cohesive, productive teamenvironment. ‘+ Utilized dlarity, humor, welldefined goals, and a positive work ethicto establish « spirited organizational culture throughout the company. + Developed and implemented strategic objectives to ensure achievement of profitability goals and a high level of cent setisfaction, Consistently awarded high rankings from a prestigious industry watchdog, the Singer Report. + Created and led cross functional teams in building a strong exprit de corps and supporting the smooth snstallation/ conversion of new managed-care software. Developed business requirements, trained users, and supported client base. + Planned and structured resources necessary to sustain growth of client base Managed a S10M budget. Client Relations & Communication + Conducted dynamic and enjoyable training ia zelationship building and product knowledge for both clients and internal staif. + Cultivated excellent long-term zelationships with clients, maintaining ongoing soamunicstion aad facilitating solutions to address concerns. + Initisted User Grouo and imolemented annuel event for uo to 1.000 usersRobyn Silimar 125 Cranbemy Ave__+ Des Moines. IA 12345 + 123:555-1234_+_rsilimar@bemboo.com JOB OBJECTIVE Supply chain manager or analyst for a manufacturing company SUMMARY OF QUALIFICATIONS + Recent experience in manufacturing inventory, logistics, and distibution; three years in data analysis, and over six years of diverse business management experience. + Highly organized, analytical thinker with sttong communication skills, + Exceptional liaison with global experience. + Ambitious. flexible team member who loves to learn: computer savvy. PROFESSIONAL EXPERIENCE 2008-04 2002-03 ‘Rachet Pharmaceutical Company, Des Moines. [A SUPPLY CHAIN ANALYST & COORDINATOR, ‘Maximized manafacturing and distribution efficiency for up to 50 specialized product lines for two overseas plan's, a U.S-based distribution center, and four contract manufacturers + Received regular, outstanding feedback from managers and line staff in every plant FLANNING + Forecast and ordered production and shipment of over 20 million mits permonth, analyzing sales data to accurately mect demand and emergency orders. + Tugaled manufscturing schedules and equipment to achieve complex technical requirements such as narrow mrnaround times, capzcities, and temperature ranges. + Ordered, tracked, and monitored inventory of supplies and finished goods system-wide, ensuring freshness and proper handling of critical substances, and accuracy in billing and record keeping + Prepared and analyzed statistical and productivity reports, and coordinated information ‘maniagement between two date-tacking applications. QUALITY MONITORING + Improved production processes and increased distribution center efficiency. + Organized new product lamches and followed each product until available for sale, ensuring regulatory compliance and documentation. + Relied upon to resolve and identify QA and otherismes Applications Mutual Insurance Company, Des Moines, IA SAFETY ANALYST & TRAINING DEVELOPER Developed safety and loss control taining materials for clients of an industial insurance ‘company: supervisor said she'd never heard so much praise from customers. + Identified client training needs by analyzing statistics: prepared winning proposels. + Developed and adapted quality PowerPoint presentations and written taining materials to prepare employees to handle the full spectrum of industrial hazards + Designed database and graphing solution for department statistical reports = continued -Robyn Silimar Page Two 2001.02 DEMAND MANAGEMENT ASSISTANT, OpenHouse, Inc., Des Moines, [A Assisted in developing sales forecasts and comparative financial reports, tracked inventory. and served as substitute store manager 1998-01 OFFICE MANAGER, T. Lindsay & Co., Ine., Des Moines, TA Established and implemented accounting procedures, prepared financial statements, and oversew HR and MIS functions for a busy investment management fim, + Entered trades and resolved client concems as an assistant o the CFO. 1998-01 ASSISTANT MANAGER Online Clothing, Des Moines, IA 1995.97 NEW ACCOUNTS COUNSELOR, First Iowa Bank, Des Moines, IA 1992.94 ASSISTANT HEAD TELLER. United Iowa Bank, Des Moines, IA. EDUCATION 1998 B.S, Psychology, and BS., Criminal Justice Towa University, Des Moines, LA