STANFORD vena. recone HOSPITAL & CLINICS Stanford University Medical Ce 10/30/15 James A. Bush 1211 E Santa Clara St Apt 4 San Jose CA 95116-2338 Dear Mr. James Bush, MRN 17342866 We regret to inform you that your request to begin a treating relationship in the Positive Care Clinic at Stanford will not be granted. Trust and communication are essential elements of the patient treating relationship. In support of beneficial treating relationships, Stanford Healthcare maintains a zero tolerance policy for aggressive and verbally abusive behavior towards its employees and providers. As you are aware, on 10/30/15 your communication with our clinic staff crossed these boundaries and it has been determined that itis best for you to contact your primary care physician and/or health insurance company for referral to a different facility for the care you are seeking, Please know that the Stanford emergency department is always available to you and any member of the public and this decision is specific only to this clinic, Sincerely, oh ple ——~ Suzellen Jones, BSN, RN Clinic Manager Medical Specialties 200 Pasteur Di cA.94305,