Professional Documents
Culture Documents
Theatre Festival
Marketing Report
EVNT2004
0|Page
Table of Contents
Executive Summary ........................................................................................ 2
Introduction .................................................................................................. 4
Event Overview ............................................................................................. 5
Background .................................................................................................................................................................................... 5
Vision ................................................................................................................................................................................................. 5
Mission............................................................................................................................................................................................... 5
Goals ................................................................................................................................................................................................. 5
Timeline............................................................................................................................................................................................ 6
Situational Analysis........................................................................................ 8
Macro-Analysis............................................................................................................................................................................... 8
Porters Five Forces Analysis .................................................................................................................................................... 10
Micro-Analysis ................................................................................................................................................................................ 11
SWOT ............................................................................................................................................................................................... 13
Evaluation .................................................................................................. 22
Conclusion ................................................................................................... 23
References................................................................................................... 24
Appendices ................................................................................................. 25
1|Page
EXECUTIVE SUMMARY
This report is going to analyse The Anywhere Theatre Festival (Anywhere) as a brand in terms of what programs it
provides, where the locations of these performances are and how well it is currently performing in comparison to its
competitors. Currently, Anywhere is a festival that is exclusively organised in Australia. With that in mind, this
report analyses Australias economic and political climate, and customer research analysis to illustrate the current
marketing strategy.
This report also looks at Anywheres performance compared to its competitors; it looks at the festivals target
markets and how it communicates to the target markets in terms of its integrated marketing communications
disciplines.
2|Page
3|Page
INTRODUCTION
I.
Purpose of report
This report is designed and aimed to comprehensively document the marketing strategy of Anywhere. It will research
into the current market, and the brand positioning of Anywhere. By using primary and secondary research to identify
the key strengths and weaknesses of the brand in comparison to other competitors and to identify the target market
to support the final proposal. Analysing the Macro and Micro environment market to identify a clear overview of the
brand which will help to determine a strategic opportunity for the brand position in the market.
4|Page
EVENT OVERVIEW
I.
Background
II.
IV. Goals
Vision
III. Mission
To create opportunities for collaboration
for the meaning they bring to our lives,
the power with which they engage us, to
share stories and engage audiences to
find meaningful solutions for the
challenges we face today. (Anywheres
2014 Business Plan)
5|Page
6|Page
7|Page
Situational Analysis
DEFINITIONS
1.0 Macro-environment
1.1 Socio-cultural Analysis
Theatre has long been a major part of
Australian culture with indigenous Australia
has traditions of performance and storytelling stretching back millennia. Today, the
theatre sector is diverse and vibrant. It
includes commercial theatre, professional
subsidised theatre, unsubsidised independent
theatre and participatory/amateur theatre.
The theatre sector has benefited from the
growth and diversification of performing arts
infrastructure over the last fifteen years.
(Theatre Network Australia)
In terms of language spoken in Brisbane,
about 48% of the population speak English
only and about 51.5% speak other languages
at home and speak English. The top five nonEnglish languages spoken at home for
Brisbane are Chinese, Indo Aryan,
Vietnamese, Southeast Asian Austronesian,
and Italian.
9|Page
DEFINITIONS
2.1 Rivalry
High - In the theatre industry, the exit
barriers are high because the theatre
buildings are not able to be easily and
inexpensively converted to be used for
other forms of business, it has low industry
concentration
with
many
theatre
companies and festivals as rivals and with
no significant market share, lastly, it has
high fixed costs, low switching costs, and low
level of product differentiation. All of these
factors have led to intense rivalry within the
industry.
Porters five
forces analysis is a
tool that businesses
can use to put
together a strategic
business plan. The
model describes the
five different forces
that can affect the
business sales and
success rate. As
shown in the
diagram above, the
five forces include:
a.
b.
c.
d.
e.
Competitive
rivalry within
an industry
Threat of
substitute
products
Threat of
new entrants
Bargaining
power of
customers
Bargaining
power of
suppliers
111
10 | P a g e
3.0 Micro-analysis
3.1 Current Marketing Strategy
3.1.1 Target market
Anywheres relevant target market is
aimed at three specific segments:
a. Audiences who attend <2 performances
per year
Market through media outside
of theatre and leverage
partner organisations
Ensure shows are well priced
and pitched as unique but still
entertaining
with
safe
experience
The event itself will provide
media
partners
across
platforms
to
maximise
coverage and respectability
Aim to make them to join the
event every year
b. Audiences who see >2 performances
Maximising engagement of
those on subscriber base
Focus on exclusivity and
provide detail through arts
partners
Make sure they can see the
uniqueness of the event
Increase number of tickets
purchased
c. Participants who join for the first time
Focus on the quality of the
hospitality
to
improve
Anywheres first image
Approach key established
performers for shows and
potential mentorships
Proactively seek out producers
and performers
3.1.2 Promotion
Anywhere uses online resources and
printed brochures to advertise and
promote the festival. The festival uses the
public relations and marketing services
offered by Arts Queensland to develop
programs and activities to promote
Anywhere.
3.1.3 Ticketing
Customers are able to purchase their
tickets either online, through Anywheres
website or through Seat Advisor Box
Offices website
3.1.4 Product (programming)
The festival engages artists from diverse
genres of performances to be able to reach
the different target markets.
3.1.5 Funding & Sponsors
As part of the states festival, Anywhere
received funding from Arts Queensland.
Throughout the years, the festival has
worked with several sponsors, such as
Oblong + sons and Quest Newspapers, to
finance the festival.
11 | P a g e
3.2. Segmentation
3.2. Positioning
12 | P a g e
13 | P a g e
Marketing Objectives
Impact
Objectives
To increase income to
implement the festival
Strategies
Positive
Negative
A bigger and
better festival with
good coordination
and team
management
Merchandising
$10,000 income
Quality of festival
is reduced with
inclusion of
normally rejected
producers or size
of festival is
reduced
Not enough to
finance future
festivals
Increase ticket
sales and media
coverage
Fail in achieving
ticket sales target
Goals
$5000 income
60 productions per
festival
15 | P a g e
It is important to know what the potential customers need, want, and what they are willing to pay for. The products
of a festival are the performances, and they are intangible. Hence, it is important to package the products to give
the most satisfying experience to the customers. Anywhere offers a variety of performances for its customers. The
performance genres include drama, cabaret, circus, dance, comedy, music, live art, community events, opera, and
many more, that use everyday locations throughout Brisbane. It is a platform for performers to create innovative
performances. This in return, help the festival to attract different niche audiences to come to the festival. Total, there
were 53 productions in 2015. Here are some of those productions.
Strategy:
To package the performances to give the best experience to the customers. This will get the customers to return
for other performances and/or keep returning to the festivals in the coming years.
Proactively seeking performers and producers, and emphasise on the benefits they will receive if they join the
festival
Tactics:
To contract at least one famous production and to package the show as the core product of the festival. The
show will act as the main production. Make the show to be bigger than the other productions. The core product
will give the consumers one of the main reasons why they decided to come to the festival.
To package the shows with food and beverage by setting up stalls at locations that do not sell food and drinks.
These stalls can be rented to food seller to increase our income or be given free of charge for one of our food and
beverages sponsor to market their products. A food product, in general, provokes instantaneous physiological
gratification1 and bakery products, in particular are one of the highest impulse items among other food and nonfood products2
Collaborate with local universities arts department and get them to showcase their productions during the
festival.
1
2
16 | P a g e
Other than these main sponsors, there are organisations and companies who have donated to the festival. For
Anywhere to be able to organise the festival yearly, it has to be able to retain these sponsorship and create new ones.
Strategy:
Focus on current small number of key funding and create new funding and opportunities
o Possible foundations to be approached for philanthropy income are the Fairfax Family Foundation,
Vincent Fairfax Family Foundation
Acquire more diverse organisations and/or corporations to be the sponsors of the festival
For additional income, we can launch our own line of merchandises to be sold during the performances.
However, we give priority to the performers who want to sell their own merchandise.
Tactics:
Continuously search for other government bodies, such as Artslink Queensland, to acquire additional funds.
Integrate performances into their business locations instead of asking them to come to us. This way we are
exposing the customers with their products and indirectly promoting their products to the customers. By doing
this, we are able to reduce the cost of paying for a location for any performance.
To maximise referrals and word of mouth from existing partners
Liaise with local universities arts department. In return for them sponsoring, the festival could allocate a time
for the arts department to showcase their production to the public and the festival will not take its percentage
from the sales of the tickets. Griffith University and the Queensland University of Technology are some of the
possible universities that can be approached to be the sponsors of the festival.
17 | P a g e
bought additional items for those under promotion price offer as they perceived that they are getting a better
value of exchange4.
Anywhere has two different ways of purchasing tickets, which are online, through our website, and Seat Advisors
Box Office.
Strategy:
Tactics:
Strategies:
In order to keep the event fresh, the organisation should keep seeking for new venues for performances. For the
location, they should be highly visible for public as high attention to the event could increase its awareness. The
venue should be audience-friendly which is a crucial element to maintain the consumer satisfaction. It should be
easily accessible in terms of the location and transportation. Anywhere should offer a satisfied place for performers
and audience to enjoy the performance. The social proof is especially important in marketing an event venue.
Prospective clients want to hear what other clients have thought of the venue, as well as how it was received by
guests. The appropriate ambience is essential for targeting the right target market.
It is important to account for the unique selling proposition of the venue as it could increase the consumers
satisfaction and expectation from a special place.
Tactics:
To increase the consumer satisfaction, the venue should offer good vision to the performance from the seats, which
means no column or objects, or other audience would block the vision. Car parks and public transport should be
near the venue for consumers convenience. In order to fit the nature of performances, the ambience and
atmosphere should be match with the genre of performance. Like performing operas and dramas at the theatre,
singing and dancing at parks etc. The venue should be spacious enough for the crowds. In other words, it should
provide enough seats and space to move around. To satisfy consumers satisfaction on the social proof, venues
should be presentable.
18 | P a g e
5.0. Promotions
We will be employing the application of integrated marketing communication strategies to promote the festival.
Strategy:
To use the disciplines of IMC
Tactics:
1.
Advertising:
Currently, Anywhere is printing brochure to be distributed to different places where we can reach our
target market. Oblong + Sons is one of the major partners which helps Anywhere Theatre festival with
advertising the event and getting more audiences to build its image and reputation. It is responsible for the
development of website and programme design which allows developers to post applications for wide
distribution. To cut down on expenses, the festival will concentrate more on advertising online using, mostly,
social media platforms.
Anywheres website will be used to tie in all of the posts from all the social media. The website will
contain all of the information, such as the artists performing, the date and time, and the location of
the productions, and other important information.
Videos of performers profiles and past festivals, teaser videos, and profiles of our sponsors and
partners can be posted on YouTube and Facebook.
Twitter will be used to post current status of the festival, any updates on the festival, and days
countdown before the start of the festival.
2. Public Relations:
Public relations services are provided by one of our sponsor, Arts Queensland, as one of the benefits
3. Sales Promotion:
Free tickets could be given to a few of our partners to be given as a prize of their own product
promotions.
Discounts could be given to those customers who purchase their tickets early, The Early Bird
Promotion.
19 | P a g e
Evaluation
As mentioned above, there are three objectives; increase income, increase awareness, increase ticket sales and
increase the diversity of performers which have been discussed in Part 5.
The reason for the evaluation of the event is to ensure our goals and objectives have been achieved, as well as to
find out about areas of improvement. A mix of quantitative and qualitative measures would be taken to evaluate
the Anywhere Theatre Festival.
There are two types of evaluation; pre and post-event evaluation. The latter will be mainly adopted for this event.
Firstly, measuring event revenue outcomes, for example, an increasing trend of overall profit, ticketing and
merchandising is a good way to find out if the event is good. Reviewing the profit and loss of the event organisation
would allow future events to stay within budget and minimise unexpected expenses. For free performances,
manual counters can be used to count at the entrance of the venue so as to see if free performances have the
potential to be charged as paid performances so as to increase the profit.
It is difficult to measure the amount of awareness of people. Social media may be a useful tool to evaluate
awareness through the number of likes and followers in Facebook, Instagram and Twitter. This is regarded as one
of the qualitative measures by observation to gain secondary data. Moreover, increased coverage by newspapers
and radio is another way to show the measures used are on the right track to increase public awareness. It is also
possible to measure the Return of Investment (ROI) on the promotion methods that we have adopted.
Furthermore, we will run a questionnaire which is one of the quantitative measures to get primary demographic
information which will help to enlarge our target audience who mainly love watching performances to everyone.
(Appendix 7) Volunteers are stationed at the exit of the event to invite participants to answer a questionnaire,
which helps in gaining feedback including statistical information on visitor patterns.
Having sponsors as part of the evaluation process is an important factor to see if the event run smooth to receive
secondary and qualitative data. If sponsors are willing to continue sponsorship for future events, this would indicate
that the event brings good reputation for the sponsor. This implied mutual benefit is brought out throughout the
event which facilitates further sponsorship.
20 | P a g e
Conclusion
The Anywhere Theatre Festival is an event that appeal to all ages. Within the three years of operation, the festival
has managed to increase its ticket sales to 72% since 2011. The key to success depends on the strategy of the
marketing mix and as analysed from the marketing mix, the festival has been successful in meeting its objectives.
For the future festival objectives would be focussing more on generating more revenue, increasing the scale of
promotion to increase ticket sales, and to contract more producers and performers to give a better quality of
performances.
To generate more revenue, we are concentrating to acquire more diverse organisations to be the sponsors and
partners of the festival. Better application of the IMC tools would help to promote the festival to the public. And
with the increase awareness among the public, we are anticipating an increase in the sales of tickets. With more
profit, we would be able to contract better quality and diverse performers.
21 | P a g e
References
2014-2016 Business Plan. (2013, July 13). Retrieved May 4, 2015, from Anywhere: http://www.anywherefest.com/downloads/2014_BusinessPlan.pdf
Bruneau, E. A. (1989). Advertising. Washington. Retrieved May 4, 2015
Clarke, M. (1974). On the Concept of 'Sub-Culture' (Vol. 25). The British Journal of Sociology. Retrieved May 5, 2015
Junankar, R. (2014, May 8). The state of Australia: the economy. Retrieved May 5, 2015, from The conversation: https://theconversation.com/the-state-ofaustralia-the-economy-26230
Osuch, P. (n.d.). Anywhere Theatre Festival. Retrieved May 4, 2015
Osuch, P., Mctavish, A., & Donohoe, R. (2014, November 17). 2015 Anywhere Producer Pack. Retrieved May 4, 2015, from Anywhere:
http://anywherefest.com/2015-producer-pack/
Anywhere Theatre Festival. (n.d.). Retrieved June 3, 2015, from http://en.wikipedia.org/wiki/Anywhere_Theatre_Festival
Anywhere Theatre Festival Financial Statements 2013-14. (2014). Anywhere Theatre Festival Financial Statements 2013-14.
Artslink Queensland Annual Report 2013. (2013). Artslink Queensland Annual Report 2013, 37-37.
Baylis, J. (2009). MAPPING QUEENSLAND THEATRE. MAPPING QUEENSLAND THEATRE, 83-83.
Community profiles. (n.d.). Retrieved June 3, 2015, from http://www.brisbane.qld.gov.au/sites/default/files/20140529-community-profiles-updated.html
Manktelow, J. (n.d.). Porter's Five Forces: Assessing the Balance of Power in a Business Situation. Retrieved June 3, 2015, from
http://www.mindtools.com/pages/article/newTMC_08.htm
Marketing Theories PESTEL Analysis. (n.d.). Retrieved June 3, 2015, from http://www.professionalacademy.com/blogs-and-advice/marketing-theories--pestel-analysis
PESTLE Analysis. (n.d.). Retrieved June 3, 2015, from http://www.marketingminefield.co.uk/pestle-analysis/
Parkinson, D. (2012, May 15). Macroeconomic policy for changing circumstances. Retrieved June 3, 2015, from
http://www.treasury.gov.au/PublicationsAndMedia/Speeches/2012/Post-Budget-ABE
Seares, P., & Gardiner-Garden, D. (2011). Cultural policies in Australia. Cultural Policies in Australia, 40-40.
Study Room - Business - Marketing - Analysing the market - Demographic Segmentation. (n.d.). Retrieved June 3, 2015, from
http://www.examstutor.com/business/resources/studyroom/marketing/market_analysis/8_psychographic_segmentation.php
The Australian Economy and Financial Markets. (2015, June 1). Retrieved June 3, 2015, from http://www.rba.gov.au/chart-pack/pdf/chart-pack.pdf
Ticket Attendance and Revenue Survey 2012. (2012). Ticket Attendance and Revenue Survey 2012, 4-47. Retrieved June 3, 2015, from
www.liveperformance.com.au
EMI STRATEGIC INSIGHTS REPORT: Measuring Events in the Marketing Mix. (n.d.). Retrieved June 3, 2015, from
http://www.evalu8pro.com/_pdfs/MeasuringEvents_Report.pdf
22 | P a g e
Appendices
Appendix 1
Appendix 2
Anywheres Funding compared to other companies and festivals
23 | P a g e
Appendix 3
Bribanes communities
24 | P a g e
Appendix 4
Anywheres Financial Statements
25 | P a g e
26 | P a g e
Appendix 5
Australias economy
Appendix 6
Performing Arts industry statistics
27 | P a g e
Appendix 7
Evaluation Feedback Form
28 | P a g e
29 | P a g e
Appendix 8
Attendees statistics watched different productions
Appendix 9
Programming
Artists
A Dream Play
Dates
Sun 10 May
Sun 17 May
Fri 22 May
Sat 23 May
Times
7.30pm
12.00p
m
7.30pm
Price
$15
Duration
120mins
Fri 8 May
Sat 9 May
Fri 15 May
Sat 16 May
Fri 22 May
Sat 23 May
8.30pm
FREE
90mins
30 | P a g e
The Apology
Tue 12 May
Wed 13 May
Thu 14 May
Tue 19 May
Wed 20 May
Thu 21 May
Sat 23 May
7.00pm
6.00pm
7.00pm
7.00pm
6.00pm
7.00pm
3.00pm
$20
60mins
Arrivederci
Thu 7 May
Thu 14 May
Fri 15 May
Thu 21 May
Fri 22 May
7.00pm
$18
60mins
Thu 14 May
Fri 15 May
Sat 16 May
Thu 21 May
Sat 23 May
7.30pm
$18
60mins
Becoming Bette
Wed 13 May
Thu 14 May
Thu 21 May
Fri 22 May
7.30pm
$20
60mins
Being Jesus
Fri 8 May
Sat 9 May
Wed 13 May
Fri 15 May
Sat 16 May
Wed 20 May
Fri 22 May
Sat 23 May
8.00pm
$10
45mins
31 | P a g e
Bermuda
Thu 7 May
Sat 9 May
Thu 21 May
Sat 23 May
7.30pm
8pm
7.30pm
8pm
$15
50mins
Blue-Bearded Lady
Fri 15 May
Sat 16 May
Sun 17 May
8.30pm
$20
60mins
32 | P a g e