Miguel Alfaro

18295 Prospect St. Melvindale, MI 48122

Phone: (313) 580-7662Email: alfarom@umich.edu

Education
University of Michigan

Western International High School

Ann Arbor, MI

June 2015- present

Anticipated Graduation Date: May 2019

Intended Major: Business Administration

Detroit, MI

June 2015

National Honor Society Member.

Teen Trendsetters volunteer/ Mentor: Tutored elementary school students in reading and writing.
Participant in Angel Tree Project: Community service, to help the less fortunate youth have a better holiday
season.
Member of varsity soccer team.
Concert Band

Work Experience
Clark Park Recreational Center

Kids Footlocker- Sales Associate

May 2015-June 2015

Organized a variety of small and large group activities for the youth
Identify and respond to behavior issues
Encouraged participants to respect personal property, equipment, and the facility
Set a good example for the younger generations all areas, including cleanliness, punctuality, rules, and
sportsmanship, teamwork, and leadership

March 2013- June 2015

Contributed to the success of the organization by being a team player.

Provided excellent customer service by answering customers questions concerning location, price, and use
of merchandise in a professional and courteous manner.
Responsible for assisting with internal as well as external audits.
Exceeded sales goals.
Responsible for stocking and organizing merchandise in a timely manner.
Responsible for learning and understanding the functions and purposes of the product.
Maintain an understanding of both company product as well as competitors.
Be able to present and explain product functions and benefits in a professional manner.
Exhibit great verbal and listening skills with customers and co-workers.
Ability to discover and understand customers wants and needs.
Implemented training course for new recruits.
Provided expert sales skills to help reach company goals.
Exhibited the leadership role to help guide new employees.
Making sure work environment is controlled, preventing any kind of theft or any other activities not
permitted in the work environment.

Skills & Abilities

Productiveworkerwithsolidworkethicwhoexertsoptimaleffortinsuccessfullycompletingtasks.
Exceptional ability to interact with a wide variety of people.
Exceptionallistenerandcommunicatorwhoeffectivelyconveysinformationverballyandinwriting.
Computerliterateperformerwithextensivesoftwareproficiencycoveringwidevarietyofapplications.
Flexibleteamplayerthatthrivesinenvironmentsrequiringabilitytoeffectivelyprioritizesandjuggles
multipleconcurrentprojects.

Goaldrivenleaderwhomaintainsaproductiveclimateandconfidentlymotivates,mobilizes,andcoaches
employeestomeethighperformancestandards.
Innovativeproblemsolverwhocangenerateworkablesolutionsandresolvecomplaints.

References Upon Request