CCBC, Fall Semester 2015

Principles of Management, MNGT105

I.

School of Business, Criminal justice and Law,

Business Studies
Section WC1/WD1 (CRN: 92112/ 95274)

Basic Course Information

This course examines the basic managerial process and activities; relates findings in the behavioral sciences
to the various levels of management and aids the student in understanding theory and practice of
management.
Pre-Requisites: ENGL 052 and RDNG 052
A.

Instructor:

Sara Leu

B.

Instructors Contact Information: Catonsville Campus BESS207, Office# 443 840-4574

Please communicate with me mainly through Course Messages on the menu of Blackboard.
However, I may not log in Blackboard over the weekend, so please plan accordingly.

C.

Office Hours:
M/W 12:10-1:10p.m.
T/R
T/R

10:55-11:25 a.m.
12:05-12:35 p.m.
2:05-2:35 p.m.
Other times

OM, Rm 309
(443-840-5864,
443-840-5891)
OM, Rm 309
Catonsville, BESS 207
By appointment

Note: I could be attending meetings or on another campus/extension center. Contact me through

Course Messages and we will schedule another meeting time.
D.

Department Contact: 443-840-4545

E.

Class Meetings: Online

F.

Student Out-of-Class Work Expectations: This is a three credit course. You are expected to
complete at least 9 hours of work per week of reading, course preparation, homework,
studying, etc.

G.

Materials:
1. Here are the ISBNs, and you can choose either option:
A.
BUNDLE: Griffin Fundamentals of Management, Loose-Leaf Version, 8th +
MindLink for MindTap Management Printed Access Card
9781305778443
B.
MindLink for MindTap Management, 1 term (6 months) Printed Access Card for
Griffins Fundamentals of Management, 8th 9781305396951

The CCBC bookstores and the publish website www.cengagebrain.com are carrying both
options. However for the second option (MindTap only), you would just go through
Blackboard.
2. Online Access: MindTap is a requirement. We will be using it for the quizzes, assignments
and practices. Technical Support: 1-800-354-9706 (M-R: 830am-900pm; F: 830am-600pm)
or www.cengage.com/support
3. Blackboard: you are responsible for keeping up with the class by regularly checking on the
announcements, notifications and messages on Blackboard.
II.

Course Goals Overall

A.

Course Objectives (as listed on the official common course outline):

Upon successful completion of this course students will be able to:
1. Define management;
2. Explain the evolution of management theory;
3. Explain the use of ethics and social responsibility in the business environment;
4. Describe the key elements to successful planning;
5. Compare organizational models;
6. Compare and contrast leadership styles;
7. Define control and explain the role of management in developing and maintaining control
systems;
8. Compare and contrast the theories of motivation and their importance to productivity and
employee satisfaction;
9. Identify the important building blocks for successful teambuilding and decision making;
10. Explain the value of communication and information management in the work environment;
11. Describe the importance of human resource management as it relates to organizational goals;
12. Describe the value of diversity and individual differences and their impact on the
organization; and
13. Summarize effective management strategies in global organizations.

B. Major Topics
I. Define Management
A. Four functions of management
B. Skills and competencies needed
C. Management roles
II. History of Management Approaches
A. Classical management
B. Behavioral management
C. Quantitative management
D. Contemporary approach
III. Ethics and Social Responsibility
A. Stakeholders
B. Organizational culture

C. Corporate social responsibility

D. Social audit
IV. Planning Fundamentals
A. Management decision-making strategies
B. Types of plans
C. SMART goals (specific, measurable, attainable, results-oriented, target dates)
D. Management by Objectives - MBO
V. Organizational Structure and Design
A. Centralization and decentralization
B. Basic types of organizational design
C. Effect of strategy and technology on structure and design
D. Change and impact on employees
VI. Leadership
A. Foundations for effective leadership
B. Leadership theories
C. Five approaches to leadership
D. Personality, values, and behavior
E. Trends in workforce diversity
VII. Foundations of Control
A. Managing for productivity
B. Steps in the control process
C. SWOT analysis (strengths, weaknesses, opportunities, and threats)
D. Total quality management - TQM
E. Control tools and techniques
VIII. Motivation
A. Importance of motivation
B. Evolution of motivational theory
C. Current motivation issues
D. Use of compensation and other rewards to motivate
IX. Teambuilding and Group Decision Making
A. Importance of teams
B. Building blocks for successful teamwork
C. Stages of development
D. Decision making methods
X. Communication and Information
A. Communication process
B. Barriers to communication
C. Communication in the information age
D. Improving communication effectiveness
XI. Human Resource Management
A. Recruitment and selection
B. Training and development
C. Performance and appraisal systems
D. Labor management relations
XII. Diversity and Cultural Differences

A. Inclusive organizational cultures

B. Challenges in managing diversity in the workplace
C. Valuing and supporting diversity
XIII. Global and International Business
A. Stages of business globalization
B. Managing in a global organization
C. Types of global organizations
D. Barriers to trade
C.

Rationale:

This course is beneficial to those aspiring to be manager, professional, or operant employee.

Principles of Management provides essential information for planning activities, organizing
resources, motivating others, and ensuring successful outcomes. The theories covered in this class
are applicable to anyone working in teams who depend upon members contributions to reach a
common goal. These are essential skills for workers in a global economy.
In this class, please do not hesitate to ask for assistance. If you need to meet me in person, I am in my
office during office hours or by appointments. Qualified assistance is also available from a Tutoring
and Academic Coaching information link located in Blackboard on the menu under "Web Links".
III.

Evaluation
A.

Requirements*
Pre-Quizzes on MindTap (15)
Assignments on MindTap (15)
Skill Building Assignments on MindTap (15)
Writing Activities on MindTap (2)
Tests (3) **

75 points
150 points
75 points
60 points
270 points

B. Grading Policy:
The total course is worth 630 points.
A:
567 points = 90% and above
B:
504 points = 80% and above
C:
441 points = 70% and above
D:
378 points = 60% and above
F:
Below 378 points
*Work on MindTap: They can be accessed through Blackboard Menu under the "Course
Content" inside each Learning Module heading.
NOTE YOU MUST REGISTER FOR MINDTAP THROUGH THE LEARNING
MODULE LINK IN BLACKBOARD!! DO NOT attempt to register for MindTap outside of

Blackboard. You will NOT FIND OUR CLASS SECTION!! Due dates are listed on the
Course Calendar Outline on the bottom of this syllabus. Late work is not accepted after these
deadline dates. Do the Pre-Quizzes before you read the chapter and do the rest of the work
after that. All the MindTap works can be found inside each Learning Module heading.
**Tests (3 M/C tests in testing center.)
Three tests will be taken at one of the CCBC testing centers during the dates specified in the
Course Calendar Outline. Testing procedures will be provided in the weekly announcements
prior to each test.
Academic Integrity:
Academic integrity is a core institutional value at CCBC. Students, faculty, administrators
and staff have the right to expect a learning environment where academic integrity is valued
and respected. Students are responsible for demonstrating academic integrity and shall not
engage in or condone acts of academic dishonesty.
All instances of academic dishonesty will be reported to the CCBC Director of Student
Conduct.
If academic dishonesty is established, the standard penalty for a first offense is an F in the
course. Lesser penalties may be imposed if significant mitigating factors are present. A student
remains subject to suspension or expulsion even for a first offense deemed egregious or
harmful to CCBC's educational mission.
C.

Attendance Policy:
Attendance is an online class is monitored by the number of times you access the course
materials. It is important that you access the course material on a weekly basis.

D.

Audit Policy:
The last day students can drop a class with a 50% refund or switch to audit status (AU grade)
is September 18. All the students with Audit status should participate in course activities and
complete assignments as designated by the instructor. Students are not required to take
exams, nor are instructors required to give exams to audit students. Students not meeting
these requirements will have their grade changed from AU to a W. The deadline for
withdrawing from a class (the transcript will show W) is November 6.

IV.

Course Procedures:
A.

Course Procedures and Policies

1. Testing

Students will be required to schedule and take 3 tests in one of the CCBC Testing Centers. A
Testing Centers information link is located in Bb on the Menu under "Web Links". A Schedule
an Appointment link is located on the Menu under "Course Information".
2. Out-of-State Proctor Requests
As a student in a CCBC online course, you may request to have your tests proctored if you:
a. do not currently live in Maryland, or
b. live in Maryland but do not attend a college that participates in Maryland Online Course
Sharing, or
c. have a documented disability that prevents you from attending one of CCBCs testing sites.
d. you will be responsible for acquiring a proctor and completed the required forms for approval.
(If you do not meet the above requirements, please view the CCBC Testing Center locations on
the Bb Menu under "Web Links" to select the site and hours of operation that fit your needs.)
Use the following link to request Out-of-State Proctor. Proctor arrangements should be made by
the first week of class. http://www.ccbcmd.edu/Resources-for-Students/TestingCenters/Proctoring-Services/Out-of-State-Proctor.aspx
3.

The Writing Policy

The College recognizes that clear, correct and concise use of language is a characteristic of an
educated person. Grades on papers and examinations which are poorly written, in any course,
may be reduced for the quality of the writing alone, at the discretion of the instructor of the
course. Poor writing is sufficient cause for a failing grade on a paper, and in extreme cases, a
failing grade in a course.

4.

Emergency Closing Policy

Register for Campus Alert (http://www.ccbcmd.edu/Campus-Life-and-Activities/PublicSafety/Campus-Alert.aspx) for free messaging. Should it become necessary for the College to
close or alter its times of operations, listen to your local radio, TV station, or go online at
www.ccbcmd.edu.

5.

Netiquette
Netiquette, or Internet etiquette, is a series of guidelines for maintaining appropriate and effective
communications in online discussions and e-mails. Please demonstrate appropriate netiquette
when interacting with one another. Also use Standard Business English in all written
communications. (Did you know: Writing in ALL CAPS is considered SHOUTING online!)

Never make a statement that is harassing, threatening, or embarrassing to any other students.

If you disagree with someone, respond to the subject, not the person.

Never make a statement that is harmful, abusive; racially, ethnically, or religiously offensive,
vulgar; sexually explicit; or otherwise potentially offensive.

Review the "Standards of Classroom Behavior" in the CCBC Code of Conduct

http://catalog.ccbcmd.edu/content.php?catoid=16&navoid=988.
B. College wide syllabus policies:
For college wide syllabus policies such as the Code of Conduct related to Academic Integrity and
Classroom Behavior or the Audit/Withdrawal policy, please go to MySyllabiPolicies Tab on the
www.ccbcmd.edu/MyCCBC
C. Contact information for course-related concerns:
CCBC is dedicated to helping students make the most of their academic experience; therefore, we
seek to maintain a positive environment for you to attain your academic goals. If you encounter
problems or have concerns about an experience you have encountered, there are established
procedures that you may use to bring your concerns to the attention of the proper authorities
within CCBC.
Students should first attempt to take concerns to the faculty member (Professor Sara Leu). If
students are unable to resolve course-related concerns with the instructor, they should contact
Professor Rosemarie Cramer, Business Studies Department Chair at
(rcramer@ccbcmd.edu) (443) 8401658 or her administrative assistant at (443) 8404545. If this
matter remains unresolved, you would then contact Dr. Dennis Seymour, Dean of the School
Business, Criminal Justice and Law.
D. Service for Students with Disabilities
CCBC is committed to providing equal access to education opportunities for all students by
arranging support services and reasonable accommodations for students with disabilities. A
student with a disability may contact the appropriate campus office for an appointment to discuss
reasonable accommodations. An appointment must be scheduled within a time period which
allows staff adequate time to respond to the special needs of the student. The student must
provide the appropriate office with proper documentation supporting the need for reasonable
accommodations.
E.

Hints for Success - Online classes

Here are some tips you should follow which will help you to succeed in this course:
1. Set aside a specific time each week to work on this course. The estimated amount of time you
should spend is 9 hours/week,
2. Keep in touch with me and your classmates by frequently checking your course messages,
discussion board, and announcement links. This will help build a sense of community among us.

Using the various communications tools provided in this course effectively is the same as "raising
your hand" and participating in class discussions.
3. Familiarize yourself with Blackboard and MindTap.
4. Ask for help when you need it.
5. Remember that there are traditional ways for keeping in touch such as meeting me during my
office hours.
6. For the writing activities, you can work off-line on Word, copy and paste the final version to
submit it electronically on line. This will prevent a lot of frustration should your Internet
connection or your system "fail".
7. Be sure to install anti-virus software on your local system and check all downloaded files
before opening them.
8. Check and print out your grades frequently until you receive your final grade!
F.

Course Calendar Outline:

WEEK
#1

DATE
8/31
Chapters 1 & 2

#2

9/07
Chapter 3
(Labor Day 09/07)

9/14
#3

Chapter 4

9/21
#4

#5

Chapter 5

09/28

Test #1 ( including
chapters 1-5)

Assignment and Due dates

Read: Chapters 1& 2
Do Chapters 1 & 2 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 9/6
Read: Chapter 3
Do Chapter 3 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 9/13
Read: Chapter 4
Do Chapter 4work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 9/20
Read: Chapter 5
Do Chapter 5 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 9/27
Test #1: 09/28-10/03
Read: Chapter 6

Chapter 6

10/05
#6

Chapter 7

10/12
#7

Chapter 8

10/19
#8

Chapter 9

10/26

#9

Chapter 10

11/02
Test #2 ( including
chapters 6-10)

#10

Chapter 11

#11

11/09

Chapter 12

Do Chapter 6 work in MindTap:

-Preview Quiz
-Assignment
-Building Skills
*Due on 10/4
Read: Chapter 7
Do Chapter 7 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 10/11
Read: Chapter 8
Do Chapter 8 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 10/18
Read: Chapter 9
Do Chapter 9 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 10/25
Read: Chapter 10
Do Chapter 10 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
-Writing Activity: Motivation (600 words)
*Due on 11/01
Test #2: 11/02-11/07
Read: Chapter 11
Do Chapter 11 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 11/08
Read: Chapter 12
Do Chapter 12 work in MindTap:
-Preview Quiz
-Assignment

-Building Skills
*Due on 11/15
11/16

#12

Chapter 13

11/23
Chapter 14
#13

#14

Thanksgiving
Holiday 11/25-11/29
11/30
Chapter 15

#15

12/07

Test # 3 ( including
chapters 11-15)

Read: Chapter 13
Do Chapter 13 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
-Writing Activity: Conflict (600 words)
*Due on 11/22
Read: Chapter 14
Do Chapter 14 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 11/29
Read: Chapter 15
Do Chapter 15 work in MindTap:
-Preview Quiz
-Assignment
-Building Skills
*Due on 12/06
Test # 3: 12/07-12/12

G. Students Requiring Special Services: http://www.ccbcmd.edu/Resources-forStudents/Disability-Programs-and-Services.aspx

H. CCBC Academic Calendar http://www.ccbcmd.edu/Resources-for-Students/Registeringfor-Classes/Academic-Calendar.aspx
G.
CCBC Counseling Services http://www.ccbcmd.edu/Resources-for-Students/PersonalCounseling.aspx
H.

Changes to the syllabus may occur during the semester concerning dates and materials. If
changes do occur, the instructor will announce on Blackboard. You are responsible for
obtaining the updated information.

10