Havelock AHI specializes in interior fit outs and manufacturing of high quality furniture and shop

fittings for international hotels, renowned retail stores, supermarkets & hypermarkets, corporate
offices, banks and palaces The company undertakes projects throughout the Middle East, Europe and
Russia.
The Company has extensive manufacturing and warehousing facilities under a 200,000 sq. feet
covered site in Bahrain. In addition, the company has smaller but sufficient facilities in other countries
where it operates. The highly trained workforce and project management team of over 500 employees,
who use state-of-the-art technology, is experienced in handling large-scale complex projects and
delivering them to world class standards at competitive prices.(http://www.havelockahi.com)
Job Title

Business Process Analyst

Job Grade

Job ID
Job Type

Permanent

Group Name

Havelock AHI

Job Summary/
Purpose
Location

To enhance Quality of Software Development and system documentation. Develop

succession planning for IT Manager position
Bahrain

Experience

4 to 5 year experience in ERP and Business Process

Qualification

Degree in Computer Science and / or MBA

Technical Skills
Required
Job Description

Business Process and Analytical Skills, Process Flow Charts, Functional process of
knowledge of Manufacturing and/or Contracting domain
1. Analyze / Evaluate all existing processes and identify the bottlenecks, business
risks, duplicate activities and support to improve processes
2. Planning, performing and implementing process improvement initiatives
3.Align process improvement initiatives with business objectives
4. Participate change management activities and prepare recommendation for
change
5. Documenting As-is and Propose process flow
6. Sign-off with end user on documentation and develop scope for software
development and customization
7. Lead and ensure software developed are within scope defined with assistance of
Testing team.
8. Roll out systems and end-user training.
Proficiency in Business Process Management Software
System Presentation
Documentation and End-user Training
Good command over English, written and verbal communication
ERP (preferably Epicor) working experience
IT Manager

Competencies

Reporting to