Error, "Please insert Adobe Creative Suite 4 Master Collection Disk 1" when installing Adobe Creative Suite 4 or Point Products (Mac OS X with File Vault enabled) Issue When you attempt to run the Adobe Creative Suite 4 installer after copying the files to the hard drive with File Vault enabled, you are prompted to insert the install media. The error message will reference the installation disk for the Adobe Creative Suite 4 product. In the following example the product was the Master Collection: "Please insert Adobe Creative Suite 4 Master Collection Disk 1" Reason To the top Solution To the top Solution 1: Run the installation from the original DVD-Rom. 1. Insert the Adobe Creative Suite 4 or Point Product DVD in your drive 2. Follow the on-screen instructions to install the product. + If the installer does not launch automatically, double click on the Adobe Creative Suite 4 or Point Product disk image and double click Setup. Solution 2: Modify the Setup.xml in the hard drive folder location. 1, Using Finder, navigate to the payloads folder in the hard drive folder location2. Open Setup.xml in a text editor (such as lexttdit.) 3. Search for the xml tag . 4, Delete the content between the opening tag and the closing tag . 5, Save the xml file 6. Using Finder, navigate to the root of the hard drive folder location and double click on Setup. Example with the Media tag included: Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth cS4 Adobe Soundbooth cS4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth 84 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth cs4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Adobe Soundbooth S4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Example after the Media tag has been removed: Keywords: kb406294 Twitter™ and Facebook posts are not covered under the terms of Creative Commons. Legal Notices | Online Privacy Policy