Sandy Ashcroft

Morton Grove, IL 60053

www.linkedin.com/in/sandyashcroft

(630) 240-5063
sandyash413@yahoo.com

Provide a high level of professional support using independent judgment and discretion
Ensure tasks are completed timely, accurately and confidentially

Maintain and coordinate schedules, handle all travel arrangements, process expense reports
and manage logistics ensuring the most effective use of time
Act as liaison between executives, employees and clients
Conduct research, prepare data, handle information requests, prepare correspondence,
receive visitors, arrange conferences and schedule meetings
Establish organizational systems that manage files, maintain records, create reports and
reconcile accounts creating an environment where information is easily acquired
Adapt easily to manage multiple projects, prioritize tasks, coordinate with co-workers, resolve
conflicts and track progress to a successful completion
Offer strong organizational and analytical skills, sound judgment and attention to detail
Demonstrate a sense of urgency, adaptability, accountability, and the ability to strive for
excellence in high pressure situations in order to accomplish goals
Establish positive relationships with customers, colleagues and venders providing a friendly
and productive work place environment
Proficient in MS Office products, customized account management and accounting software
programs, with the ability to learn other computer applications

PROFESSIONAL EXPERIENCE
Ventfabrics, Incorporated, Chicago, IL
Administration / Account Manager / National Sales Representative

May 1998 December 2014

Served as first point of contact for customers, answered questions, recommended products,
checked availability, quoted prices and delivery dates
Created, maintained and updated customer files in our data base insuring the continued
accuracy of the information
Processed orders, generated invoices and additional shipping documentation as needed to
assist in the handling of customer orders quickly
Verified the accuracy of billing data, corrected errors and resolved discrepancies building and
reinforcing positive long term relationships with customers and venders
Communicated with supervisors and peers while managing the sales calendar and
coordinating travel itineraries for the sales staff
Planned, organized and confirmed all travel arrangements including air, car and hotel
reservations to facilitate the most effective use of time
Traveled 20+ weeks per year building customer relationships, assess needs, explaining new
products, updating pricing and soliciting orders to increase customer purchases
Compiled expenses, reconciled charge accounts and submitted comprehensive reports for
prompt reimbursement of expenditures

Supported and covered office personnel in general office duties, such as answering phones,
taking messages, opening mail, ordering office supplies, answering e-mail, maintaining
records, filing, and accounts receivables ensuring that all tasks were completed accurately

Sandy Ashcroft

(630) 240-5063

sandyash413@yahoo.com

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ADDITIONAL EXPERIENCE
Images Alive, Ltd, Deerfield, IL
Sales Representative

Cold-called prospective customers regarding promotional marketing products

Assessed client needs based on an event, marketing plan or reward program and helped to
determine how and where promotional products fit in
Researched costs of products, applications and shipping to create proposals that worked
within customers budgets
Managed the details, acquired artwork, coordinated decoration options, arranged for shipping
and confirmed delivery while building customer confidence in our services

First Chicago / Chase Bank, Skokie, IL

Documentation Specialist and Special Projects

Independently managed and coordinated multiple projects within the commercial loan
documentation process to maintain the banks lien position
Communicated between lending officers and legal counsel to confirm all aspects of lien
verification to ensure policy compliance
Researched and managed special projects in all areas of the commercial loan
processing and documentation department as needed
Processed payments, prepared and responded to customer correspondence and
maintained customer files in an simple, organized and efficient arrangement

EDUCATION
DePaul University, Chicago, IL
Business Administration in Marketing, 3.3 GPA
Course Highlights: Integrative Projects in Marketing, Accounting and Strategic Management
Self-Directed Learning
Motivated lifelong learner who asks questions and integrates knowledge to stay current with
industry trends and practices