ISO 10012-2 (1997)

QUALITY ASSURANCE FOR MEASURING EQUIPMENT.

Part 2: Guidelines for control of measurement processes
1 Scope
1.1 This part of ISO 10012 contains quality assurance recommendations that may be used by a Supplier to provide enhanced assurance that measurements are made with the intended accuracy. It also
contains guidance on the implementation of the recommendations.
1.2 It is also intended to be used as a guide for quality management or as a requirement document on
agreement between the Supplier and the Customer.
1.3 This part of ISO 10012 is applicable to measurement processes. It deals with elements that may
affect measurement results, such as measurement procedures, personnel, etc., not extensively covered in ISO 10012-1.
1.4 This part of ISO 10012 is applicable to
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organizations where measurement is used to demonstrate compliance with specified requirements;

suppliers of products who operate a quality system in which measurement results are used to
demonstrate compliance with specified requirements; this includes operating systems that meet
the requirements of ISO 9001, ISO 9002 and ISO 9003.

Contents
Foreword
Introduction
1 Scope
2 Normative references
3 Definitions
4 Recommendations
4.1 General
4.2 Documentation
4.3 Measurement processes
4.4 Measurement process set-up and design
4.5 Metrological confirmation system
4.6 System for control of measurement processes
4.7 Data analysis for control of measurement processes
4.8 Surveillance of the measurement process
4.9 Intervals of surveillance
4.10 Indicated failure of a controlled measurement process
4.11 Verification of the measurement process
4.12 Identification of verified measurement processes
4.13 Records of control of measurement processes
4.14 Personnel
4.15 Periodic audit and review of the system of control of measurement processes
Annex A Overview
A.1 General
A.2 Using check standards
A.3 Frequency of monitoring of measurement processes
A.4 Monitoring the control limits
Annex B Bibliography