Mary E.

Hefferan, BSN, RN
5410 Rivertown Circle SW Wyoming, MI 49418 (616) 813-5074

Profile
Motivated, compassionate, hard working professional with a strong educational background and
valuable work experience. Extensive nursing knowledge with the goal to continue education in
all areas. Self-directed and quick learning with the ability to go beyond what is expected to
provide exceptional medical care for all clients. Adaptable and creative with an ability to
identify problems and create innovative solutions. Intuitive and experienced with technology,
computer charting, and teaching others new technology. Able to relate to others and provide
compassion and respect for patients and their families.

Experience
Registered Nurse: Transfer Center (06/14-present)
Spectrum Health, Grand Rapids, Michigan
Developed expertise in use of Cerner and Access Management systems. Attained new skills in
managing hospital throughput and efficient bed management. Acquired knowledge in adult
nursing and emergency care procedures.

Manage admission process for Butterworth, Blodgett, and Helen DeVos Childrens
Hospital campuses
Facilitate three way phone calls connecting appropriate physicians for admissions from
Spectrum Health emergency rooms, outlying hospitals, and consultation purposes
Coordinate patient placement within three campus hospital to achieve maximum
effectiveness in bed utilization, determining appropriate level of care, and placement

Registered Nurse: Level III Intensive Care Nursery (01/09-08/13)

Childrens Hospital Oakland, Oakland, California
Acquired a new graduate position in a fiercely competitive nursing job market. Participated in a
three month intensive orientation that included on-unit training and classroom studies.
Developed specialized knowledge to provide medical care to critically ill infants and premature
infants. Advanced role to teach coworkers new medical equipment and technology.
Collaborate with Neonatal patient care specialties to implement care plan specific to each
patient
Give support and teach parents and their families care of the hospitalized infant and care
needed when discharged
Continue education by attending classes provided by Childrens Hospital Oakland and
outside online sources specific to neonatal care
Receive special training to teach new medication dispensing system, Accudose, and use
of new glucometer to fellow nurses
Chosen to become a super-user for training coworkers on new electronic charting
system (EPIC)

Mary E. Hefferan, BSN, RN

5410 Rivertown Circle SW Wyoming, MI 49418 (616) 813-5074

Pharmacy Technician (10/06-08/08)

Meijer Pharmacy, Grand Rapids, Michigan
Completed a ten week certification process that consisted of weekly quizzes on medical and
pharmaceutical terminology, pharmaceutical calculations, medication actions, uses and dosages.
Assisted licensed Pharmacists to dispense medication, transcribe phoned in prescriptions, and
enter written prescriptions into computer system.
Provided excellent customer service through good communication and listening skills
Facilitated teamwork by assisting coworkers, and participated in training new employees
Collaborated with staff and supervisors to improve staff relations
Initiated a recycling program of plastic stock pill bottles
Student Nurse (04/06-04/08)
Spectrum Health Hospital, Grand Rapids, Michigan
Mercy Health Hospital, Muskegon, Michigan
Six week nursing rotations included: OB/GYN, Primary Care, Mental Health, Long Term Acute
Care, Pediatrics, and Orthopedics. Provided nursing services to clients and families in acute care
setting. Assessed and implemented care plans, and advocated for clients physiological and
psychological needs.
Educated clients regarding their medical conditions, health promotion, and medications
Collaborated with respiratory therapists, dialysis staff, physicians and dieticians to further
educate and promote optimal care of client
Created trusting and therapeutic relationships with clients and their families
Student Nurse (05/08-07/08)
Spectrum Health Hospital, Helen DeVos Childrens Hospital, Grand Rapids, Michigan
Professional nursing leadership rotation completed in a 46 bed general pediatric acute care unit.
Worked independently to assess clients physical, social, and emotional needs. Coordinated with
preceptor, physicians, and hospital staff to design and implemented comprehensive care plans.
Educated and counseled clients and families about health, hospitalization, and sought
information regarding clients conditions and community resources available to assist
them
Conducted a presentation to teaching staff members and fellow students about nutritional
facts relating to children with renal failure, and introduced a quick fact sheet regarding
appropriate snacks for children with renal dietary restrictions
Student Nurse (07/08-08/08)
Mt . Mercy Senior Apartments, Grand Rapids, Michigan
Community Health nursing rotation consisting of providing nursing services to residents in their
homes. Initiated and conducted home visits to identify clients needs. Conducted blood pressure
and glucose screening clinics in the community.
Recognized the need and implemented a blood pressure clinic at Heron Woods
Independent Senior Living Apartments
Taught clients about diabetic dietary restrictions and blood sugar control, blood pressure

Mary E. Hefferan, BSN, RN

5410 Rivertown Circle SW Wyoming, MI 49418 (616) 813-5074

reduction, smoking cessation, and weight reduction

Conducted a presentation informing residents how to read nutrition labels, and what to
include in their diets
Participated in the organization of a health fair for the residents that brought in over 15
groups providing education and resources including: diabetic information and resources,
podiatry, visiting physicians, home health aides, nutrition, and home safety

Education
Ferris State University, Big Rapids, Michigan
January 2012-present (expected graduation: August 2015)
Master of Science in Nursing, Informatics specialty concentration
Grand Valley State University, Grand Rapids, Michigan
June 2004-August 2008
Bachelor of Science in Nursing
Michigan State University, East Lansing, Michigan
August 2002-June 2004
Undergraduate Studies in Human Biology

Professional Organizations
2008-2013: California Nursing Association
2005-2008: Member: Student Nursing Association
2002-2004: Michigan State Human Biology Club

License and Certification

State of Michigan Nursing License (#4704303268)
Basic Cardiac Life Support CPR Certification by American Heart Association