Lupe Dalluge

1652 S Sycamore, Mesa, Arizona 85202

480 220-1548 Luped110@gmail.com

Objectives
My long term goals include becoming an asset for a highly regarded professional organization where I can use my
strong leadership, training, management, marketing, communication, and customer service skills.

Work Experience
Date of Employment : 01/2013 to present
University of Phoenix
Position: Enrollment Representative
875 W Elliot Rd
Tempe, Arizona 85284
Duties include advising potential students with programs, educational tools, and career opportunities to help
them make a well-informed decision to meet their higher education goals. I have also gained experience
researching information and presenting in weekly meetings. Other tasks performed include team building
organization, data entry, creation of online templates, and assisting teammates with finding resources and
learning new processes.
Date of Employment: 10/1997 to 08/2012
The Flower Shoppe
Position: General Manager
1825 E Guadalupe Rd #101
Tempe, Arizona 85283
480 220-1546
The Flower Shoppe has given me 14 years of experience in management, purchasing, sales, marketing,
intercommunications skills, and customer service. I managed a team of five to fifteen employees during high and
low sales seasons.
My duties included written estimates and designs for weddings, corporate events and funeral floral designs, and
floral arranging. Employee interviewing, hiring, training and development, data entry, social networking,
transportation and delivery logistics, design and production, accounts payable and receivable were also my
responsibilities. As a manager, my duties included recruiting, establishing, and assisting with large corporate
customers business accounts.
Date of Employment: 05/01/2012 to present
English Spanish Services, LLC
Position: Owner
Mesa, AZ 85202
480 442-0371
English Spanish Services consists of the translation of documents from English to Spanish and vice verse. In
addition, preparation of letters, affidavits, and documents for individuals pertaining issues with immigration and
other Latino based services. My goal with this company is to bridge communication gaps between English speaking

Lupe Dalluge
1652 S Sycamore, Mesa, Arizona 85202
480 220-1548 Luped110@gmail.com
companies and the Latino consumer, with the creation of online marketing tools. I am also a certified Arizona
public notary agent.

Language Skills and Professional Education

Dates of Attendance : 10/2011 and 11/2011
National Center for Interpretation and Translations at University of Arizona Tucson, Arizona
Completed workshops in simultaneous, continuous and sight interpretation
Workshop I Diploma
Workshop II Diploma
Dates of Attendance: 1985-1988
CONALEP, Manzanillo, Mexico
(National College of Professional and Technical Education)
Completed three years experience of the Spanish and English Languages, including speaking, reading and
writing. I received a General Studies degree with a minor in Gastronomy and Hotel Management.

Academic Education
Dates of Attendance : 11/13/2007 To 6/29/2015
University of Phoenix, Mesa, Arizona
3.96 G.P.A.
Master of Science In Adult Education/Adult Education and Training
Bachelor of Science in Business/ Management
Associate of Art in Business

Other Skills:
Business, Training and Employee Development, Marketing and Sales Experience
MSWord, Excel, and PowerPoint, web site and portfolio development

Other Experience

Have served as Vice-President of The Arizona Business Connection where I have also served as treasurer
and special events committee. My duties included organization of speaking engagements, networking,
social and charity events in the city of Mesa, Arizona from 2003 to 2013.
Served as Social Chair of The East Valley Professionals where I have organized social events for a
networking group in Mesa, Arizona from 2007 to 2012.
Member of The East Valley Woman Referral Organization 2010 to 2012
Member of The Hispanic Chamber of Commerce 2005 to 2012
Member of The Hispanic Alliance 2010 to 2012
Member of The East Valley Committee of Aging Organization from 2011 to 2012
2

Lupe Dalluge
1652 S Sycamore, Mesa, Arizona 85202
480 220-1548 Luped110@gmail.com
Additional experiences gained through these organizations include public speaking engagements and
preparation of training tools like PowerPoint presentations, knowledge of marketing, sales and social
media systems.

Volunteer Experience

Aid to Adoption of Special Kids Foundation (A.A.S.K.) volunteer. I organized toy drives and donated
revenue through the Arizona Business Connection Fundraisers.
Maggies Organization/The Elizabeth House in Tempe, Arizona 2012, where a multitude of duties are
required such as cleaning, babysitting, cooking, and occasionally mentoring and tutoring the women within
the Elizabeth House. The Elizabeth house helps single pregnant women in need. Currently, I am working on
translating brochures, house rules and other important documents to Spanish to help meet their goal to
expand their services and connect with Latino women in need.

*References available upon request.

Lupe Dalluge
1652 S Sycamore, Mesa, Arizona 85202
480 220-1548 Luped110@gmail.com