Professional Documents
Culture Documents
Presenter(s)
Affiliation
Title
CDHS/ICHP/SUNY Buffalo
State
ICSC Buffalo State College
Empire State College
SUNY Buffalo State TeachLive
Kaleidoscope
Sean McNabney
Sheridan College
Pamela Szalay
4A:
A unique opportunity in facilitator skill development has been forged in-between the safety of the Creative Studies
classroom and the uncertainty of real world experience. The TeachLivE lab is a mixed reality simulator where a facilitator
can interact with avatars to hone his or her skills within a variety of scenarios. The interaction is authentic and live; the
facilitator must react and manage the audience spontaneously, just like in a real world setting. Within TeachLivE, facilitators
can make mistakes safely before interacting with actual clients. Participants in this session will experience a demonstration
and have the opportunity to interact with the TeachLivE avatars. Results of a recent study on how TeachLivE was used as
part of the CRS 670 course, where students practiced managing disruptive resource group members, will also be shared.
Kristin Fields currently serves as a Training Coordinator at the Center for Development of Human Services (CDHS),
Institute for Community Health Promotion, SUNY Buffalo State. She administers a training contract focused on
management and supervisory skill development, as well as an extensive Train-the-Trainer program. Kristin also serves as
an internal facilitator for strategic initiatives and coordinates professional development opportunities for all CDHS staff.
She holds a Bachelor of Science degree in Speech Language Pathology and a Master of Science degree in Creativity and
Innovation, both from SUNY Buffalo State.
Dr. Susan Keller-Mathers is an Associate Professor at the International Center for Studies in Creativity. She teaches
graduate courses in creativity and change leadership, develops creativity curriculum for learners of all ages and facilitates
teams and organizations to lead change. She co-authored two books on Creative Problem Solving for children, many
articles on creativity and researched the lives of mature women of creative accomplishment. She works worldwide in Asia,
the Americas, Africa and the Middle East to enhance creative performance and assist teachers, trainers and organizational
leaders to nurture creativity in others. Dr. Keller-Mathers holds a B.S. in Elementary Education, a M.S. in Creativity and
Innovation and a Ed.D in Curriculum and Instruction.
Sally Speed is currently an Adjunct Lecturer at SUNY Empire State. In that capacity, she is teaching undergraduate
courses and is part of a team to revise and update existing SUNY Empire State curricula. For thirty years, Sally developed
and managed statewide training systems for NYS Department of Health, Office of Temporary and Disability Assistance, and
Office of Children and Family Services. Always an innovator, Sally conducted the first pilot for teleconferences as a training
medium and developed the first series of asynchronous training sessions for training in NYS policy and procedures.
4B:
Empathy has developed into a topic of wide discussion and focused research. While the most common definition is to put
oneself into the shoes of another, empathy goes beyond just perspective taking. Empathy leads to a desire for action and
can therefore be viewed as part of a creative problem-solving process. It can change lives and create transformation.
Neuroscience research conducted within the last decade has been supporting more than 30 years of anecdotal evidence
making this a good time to further analyze empathy and answer the question: What is the return on empathy? Within that
broader question for empathy, this workshop will address what empathy is, why we do or dont choose empathy, how its
done, and how it can be used to solve problems and yield returns.
Chris Hammond, director of Insight and Innovation at Kaleidoscope, is passionate about the opportunity space between
research and design. He grew up in a family of engineers but quickly developed a love of creating and sketching. After 10
years of working in the corporate sphere, he joined the team as a senior designer. He heads up insight and innovation
efforts and aims to lead with courage, integrity and empathy. His family, 74 Beetle and Lego bricks keep him inspired.