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Date:01/06/2015
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Date:08/06/2015
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the work myself and other members of the group in which I worked, and that no part of it has been
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of the work submitted will be allowed to count towards the assessment of the assignment.
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Assignment Regulations:
1
Students are required to submit their assignment on-line through on-line e-learning
system http://e-shoppingbd.com/moodle/ .Detailed information about this is available in
the student handbook submission. www.submit.ac.uk
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Details of submission procedures and penalty fees can be obtained from the course
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Assessment
Centre Name
Programme Title
BTEC HND in Business
Unit No & Title
Unit 45 Business Ethics
QCF Level: 5
Credit: 15
Assignment M/601/1024
A Vodafone case study
No/Title
Tutor/Assessor : R. Khanam
Written by
Rehana Khanam
Assessment To meet LO 1
Written Report not exceeding 4000 words covering Tasks 1,
method
To meet LO 2
2, 3 and 4
To meet LO 3
To meet LO 4
Learning Outcome
(LO)
LO1 TASK 1
Understand different
ethical perspectives in
business
Assessment
Criteria
1.1
1.2
1.3
LO2 TASK 2
Understand business
objectives from an
ethical perspective
LO3 TASK 3
Understand ethics in
workplace relationships
2.1
LO4 TASK 4
Be able to assess a
current ethical issue in a
business
4.1
2.2
3.1
3.2
4.2
4.3
In addition of PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION
grades
Grade Descriptor
Indicative characteristic/s
Contextualisation
To achieve M1 you must demonstrate that you have an effective approaches to study and
M1
research has been applied in understand assess the role M & S acting as a moral agent in its
Identify and apply
An effective approach to study and
mining projects with example and relevant citations (AC3.1)
strategies to find
appropriate solutions
research has been applied
To achieve M1 you have to shown effective judgements have been made in consider the
impacts of Design a suitable ethical code for shell employment with relevant citations (AC
4.3)
To achieve M2 you must select appropriate resource materials for the assignment with the
M2
A range of sources of information has
use of the internet, journals, publications and text. The bibliography must be presented in
Select/design and apply
been used
Harvard Referencing format including Alphabetical order (ALL 4 TASK).
appropriate
methods/techniques
To Achieve M3 you must Compare and contrast absolute and relative ethics in relation to
M3
vodafone with example and relevant citations (AC1.2)
Present and communicate The appropriate structure and approach
has been used
appropriate findings
To achieve M3 you must explain how business objectives of Vodafone are affected by
ethical considerations with example and relevant citations(AC 2.1)
To achieve D1 you must critically analyse the development of mechanisms for achieving
D1
Conclusion arrived at through synthesis employee involvement and empowerment, how well does M &S operate ethically?(AC 3.2)
Use critical reflection to
of ideas & justified
evaluate own work and
To achieve D1 you must evaluate the effectiveness of research a current Shell ethical issue
justify valid conclusions
affecting a selected business (see guidance) (AC 4.1)
D2
Take responsibility for
managing and organising
activities
D3
Demonstrate
convergent/lateral/
creative thinking
To achieve D2 you must explain the ethical issues which can affect the operational activities
of a company such as Vodafone (AC 1.3)
To achieve D2 you must critically evaluate the implications to Vodafone and its
stakeholders to operate Ethically (AC 2.2)
To achieve D3 you must Explain the background and development of theoretical ethical
approaches in business (AC 1.1)
To achieve D3 you must critically report on how the business (Shell) could improve the
ethics of their operations whilst meeting objectives and ensuring good employer/employee
relationships (AC 4.2)
Assignment brief
Assignment title
http://businesscasestudies.co.uk/vodafone/developing-and-implementing-a-strategic-approach-toethics/ethics-and-business-aims.html#axzz3Rwa7SdC2
or the condensed version of the annual report on VLE ; Assignment Pack Folder (Induction week)
Learning outcome 1(1.1,1.2,1.3)- PASS CRITERIA
LO 1 Be able to understand different ethical perspectives in business
1) Explain the background and development of theoretical ethical approaches in business (AC 1.1)
2) Compare and contrast absolute and relative ethics in relation to Vodafone (AC 1.2)
3) Explain the ethical issues which can affect the operational activities of a company such as
Vodafone (AC 1.3)
1.1: Using the theories studied in class; create a timeline that explains the background and
development of theoretical ethical approaches. You can use the timeline templates given in class.
Consider the following; deontology, natural law, virtue ethics, Utilitarian, Kant, Mill, Aquinas
http://www.smartdraw.com/software/timeline-template.htm.
(You can use this link as a sample for your timeline. It does not mean you need to use it).
1.2: In relation to the theories you have studied in class and in AC 1.1, compare and contrast
absolute and relative theories. Use an example of a business to do this task.
Consider the following; situational theory, natural law, Kant, Mill etc.
1.3: Using the example of a business you chose for 1.2, explain the ethical issues which can affect
the operational activities of a business. Here you need to look at operational activities and ethical
issues which can have an impact on those activities.
Consider the following; suppliers, contractors, agencies, human rights, fair trading, CSR, corporate
governance etc.
For LO1 you can achieve M1, D2 and D3 in all the tasks
Give explanations on Stakeholders and their interests and evaluate the implications: good or bad/ pros
and cons for Vodafone to operate ethically/decently/justly. Consider; owners, employees, customers,
suppliers, competitors, public image, ethical pressures, value added, complying with relevant
legislation, influence of stakeholders and pressure groups etc.
For LO2 you can achieve M3 and D2 in all the tasks
Learning outcome 3(LO 3.1, 3.2)- PASS CRITERIA
LO 3 Understand ethics in workplace relationships
1) Assess the role of Vodafone acting as a moral agent in its mining projects (AC 3.1)
2) Analyse the development of mechanisms for achieving employee involvement and empowerment,
how well does Vodafone operate ethically?(AC 3.2)
3.1: Assess the role of Vodafone acting as a moral agent. (M1).
Here you have to define what a moral agent is and explain the characteristics that set Vodafone apart
from any other businesses. Remember Vodafone has been identified as one of the most ethical
business in the UK, therefore, from your research, identify why this is so, you should mention what
they do in terms of employee and workplace relationships. What do they do that makes them
ethical?
3.2: Analyse the development of mechanisms employed by Vodafone for achieving employee
involvement and empowerment (M1, D1).
Here you can define what employee involvement and empowerment is. What strategies does
Vodafone adopt to involve and empower their employees? Analyse these strategies employed by
Vodafone in achieving employee involvement and empowerment. Consider; job enlargement,
training, access to information, improved morale, increased productivity, team cohesion, innovation,
contractual responsibilities, equal opportunities etc.
Learning outcome 4 (LO 4.1, 4.2, 4.3)- PASS CRITERIA
LO 4 Be able to assess a current ethical issue in a business
1) Research a current ethical issue affecting a selected business (see guidance) (AC 4.1)
2) Report on how the business could improve the ethics of their operations whilst meeting objectives
and ensuring good employer/employee relationships (AC 4.2)
3) Design a suitable ethical code for Vodafone (AC 4.3)
LO4 AC. 4.1, 4.2, 4.3 (M1 and D3)
You have been employed by Vodafone as junior business analyst and you have tasked with
helping the company in identifying an ethical issue that affects its business as they strive to do
better ethically. After you have found the issue, you will be asked to report on how the business
can improve their ethical behaviour at the same time meeting the objectives. You also have
been asked to design an ethical code that all employees have follow in their day to day
operations of the business.
In this part of the section you are required to study an ethical issue in detail and how its affecting the
business. In order to complete the article you need to study Vodafone. Vodafone is company that has
shied away from scandal all over the world. Their services have been questioned by many a times.
Vodafone is a global company that operates in many countries around the world and wherever it is
based there is a need for it to operate in an ethical manner. So using the knowledge and the skills
you have gained throughout your lessons, class discussions and research, you need to investigate
a current issue and explain how it affects Shell (4.1) (M1).
Consider; globalization, environment, corruption, CSR, ecology, child labour, carbon footprint etc.
4.2: After you have studied and investigated the ethical issue in 4.1, you now need to report on
how Vodafone could improve the ethics of their operations whilst meeting objectives and
ensuring good employer/employee relationships ( D1).
Consider; personal attitudes, contribution to the business community, ethics in sales and marketing,
ethics in intellectual property, whistle blowing, legal and regulatory compliance etc.
4.3: In light of the issues that you have identified in 4.1 and 4.2 design your own suitable ethical
code for Vodafone and exclude the one they already have (D3).
Design a suitable ethical code that overcomes the drawbacks you have identified. Use any method
that you want for this part, cardboards, word, publisher, flipchart, video to mention but a few. An
example for you to look into is the ethical code designed by Apple: http://www.apple.com/supplierresponsibility/
Descriptors
Identify and Apply
Strategies to find
Appropriate Solutions
Indicative Characteristic
Effective judgements have been made when understanding
different ethical perspectives in business.
Complex problems with more than one variable have been
addressed when understanding different ethical perspectives in
business.
An effective approach to study and research has been applied
when understanding different ethical perspectives in business.
M2
Select/Design and
Apply Appropriate
Methods/Techniques
M3
Present and
Communicate
Appropriate Findings
Distinction Descriptors
D1
Use Critical Reflection
to Evaluate own work
and Justify Valid
Conclusions
Indicative Characteristic
Conclusions have been arrived at through synthesis of ideas
and have been justified by using different but appropriate
examples.
The validity of results has been evaluated using defined
criteria.
Self-Criticism of approach has taken place when
understanding different ethical perspectives in business.
Realistic Improvements have been proposed against defined
characteristics for success.
D2
D3
Demonstrate
Convergent/Lateral/
Creative Thinking
Perry, C., 2001. What health care assistants know about clean hands? Nursing Times, 97(22), p.63-64.
6. Newspaper articles
Author, Initials., Year. Title of article. Full Title of Newspaper Day and month before page numbers of
article. Slapper, G., 2005. Corporate manslaughter: new issues for lawyers. The Times, 3 Sep. p.4-5.
Details explanation of question Key words
Analyse
Assess
Describe
Discuss
Examine
Evaluate
Explain
Identify
Review