Emily Flanagan

1029 High Street Bellingham, WA 98225

Phone: 360-597-8881 E-Mail: emnoflan@gmail.com
www.linkedin.com/in/emilyflanagan/

Summary
Current senior earning a B.A. in Business Administration focusing on Management. Blends comprehensive
education of business operations with hands-on experience in customer experience, marketing, and project
planning with a driven personality to manage relationships and find effective solutions to a variety of problems.

Education
Western Washington University (WWU)

Graduation: June 13, 2015

Major(s): Business Administration Management

Minor: Spanish
GPA: 3.76 of 4.0
Clubs/Activities: Campus Christian Fellowship, Sigma Iota Epsilon-Business Fraternity
Coursework: Project Management, Operations Management, Human Resource Development & Training,
Marketing, Creativity & Innovation, Strategic Management, Conflict Management & Negotiation

Work Experience
Marketing Assistant, Emergency Reporting

February 2015-present day

Assist Marketing Coordinator and Marketing Manager in strategy and implementation of many marketing and
customer experience tasks. Coordinated several successful e-mail campaigns that received high metric scores.
Person In Charge, Subway Aramark

September 2012-February 2015

Employed on WWUs campus where I acted as a supervisor when the supervisor is not present, managed
efficient store operations, and interacted with and served customers daily. Consistently received extremely high
customer service and performance reviews.
Sales Associate - Aropostale

March 2011-September 2011

Responsible for the presentation of the store selling floor, direct customer service and running a POS system
accurately and efficiently. While employed I received an award for selling the most product in a given period
of time and was a designated Jean-ius for being well-informed and able to market jeans to customers well.

Leadership, Accomplishments, & Awards

Core Facilitator Campus Christian Fellowship

September 2012-June 2015

On the leadership team for a campus ministry at WWU of about 300 people where I planned events for
residence halls, lead and facilitated discussion in a small group setting (about 12 on average), and met with
women in one-on-one settings to share life and set goals.
Recipient of WWUs Presidents Scholarship for the 2012 & 2013 academic years
Winner of WWU Resident Resource Awareness Programs Go for the Green resident hall sustainability
challenge, 2011-2012
Skyview High Schools Girls Swimming Team Captain for the 2009 and 2010 girls swimming season

Skills
Microsoft Office
Microsoft Project Proficient in Salesforce and Pardot software Skilled Planner
Team oriented
Effective communicator and discussion facilitator
Organized
Excellent multitasking ability
Innate desire to try new things
Critical thinker & problem solver