Pat Ward

251-447-2007 or 256-347-1370
E-mail itzpat2@aol.com
LinkedIn Profile www.linkedin.com/pub/pat-ward/1/286/ba0/

Education__________________________________________________________________
Wallace State Community College, 801 Main Street NW, Hanceville, AL 35077
Degree earned: AAS Computer Science Networking, Computer Network Administration,
Deans List.
May, 2014 Courses taken: Written Composition I, Written Composition II,
College Algebra, Geology I, Psychology I, Microcomputer Applications, Office
2010, Computer Logic and Programming, Networking Communications,
Introduction to the Information Highway, Web site Development,
Microcomputer Operating Systems Windows 95 thru Windows 7, Software
Support, Hardware Support , Linux, Database Management Systems, Basic
Router Technology, Server Administration on Server 08, Network Security,
Systems Analysis and Design, Wireless Networking, Troubleshooting
Computer and Networking Systems.
GPA 3.5
Work Keys Score- 5

Skills and Experence_________________________________________________________

Coordinating Technicians
Dispatching

Scheduling employee work hours

Management

Parts Procurement

Inventory Control

Windows O/S troubleshooting

Personnel relations and HR

Computer Hardware diagnosis and

repair

Payroll

Bookkeeping with Quick-books

Accounting and Sales Achievements__________________________________________

Weekly payroll, AP, AR

Doubled collections income

Found 1000s of dollars in incorrectly

filed taxes resulting in refunds to the

company.

Increased parts sales 150% doubling

company profit

Inventory control.

 Sold over $1,000,000 in parts for

VAR sales in the year 2008

Employment______________________________________________________________
___

WALMART SUPERSTORE 0670

Cullman, AL 08/23/14-01/30/15

In the intervening months between graduation from Wallace State and moving back to Mobile I worked in
the Walmart bakery.

AUTOMATED PC TECHNOLOGIES

Marietta, GA 08/02/05-02/29/2010

Office manager, Customer Service, Accounting, Tech Coordinator, Parts Procurement,

Computer diagnosis and repair.
Duties included: Coordinating technicians service calls, keeping inventory accountings
and reordering, Shipping, Ordering Parts, Receiving, Dealing with Vendors Sales Reps,
Customer Service, Accounts Receivable, paying vendors, Accounting with QuickBooks,
Payroll, HR services ( payroll and benefits packages), Keeping owner updated on APT
financial flows. Selling and troubleshooting computers and server issues, including
software sales and implementation, Development and enforcement of IT security
policies. Software troubleshooting on servers and clients.

Radio Shack/Tandy Service Center,

Shop Coordinator, and Retail sales clerk

Mobile, AL 07/2001 - 07/2004

Duties included: stocking shelves, upkeep of stock room, selling and troubleshooting
electronics, cell phones, satellite systems, ordering stock. After a year of working in the

retail store, I transferred to the service center. Duties included: Customer Service,
Shipping, Ordering Parts, Receiving, Dealing with Vendors Sales Reps, Coordinating
the repairs from ship in to return shipping.

Sears carpet and upholstery care

Mobile, AL 1999-2001

Scheduling technicians service calls, dispatching. Customer Service. Weekly payroll,

Accounts payable and receivable. Scheduling employee work hours. I assisted the
Sears District Manager with all corporate concerns.

Refrences_____________________________________________________________
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Recommendations______________________________________________________
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