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Overview

Table




Area of Concern
Observational data shows
that parents have limited
understanding of Education
(SEPD) terms used during
ARD meetings.

Competency
Addressed
C 001
C 002

Staff members request


assistance in navigating
HISDs primary online SPED
resource site for finding
forms and information to
explain SPED processes to
parents and complete
referrals

C 002
C 006
C 007

Parent complaints on rise


when student evaluation
data is not easily reported in
ways that alleviate concerns
for how students qualify
medically vs. educationally

C 001
C 002
C 003

Ruth R. McCoy

Needs Assessment

Action Plan

School staff report that


parents have expressed
more concern about how
students qualified and
what types of services are
being outlined AFTER
meetings are over

SPED department
chairpersons and IAT-
Referral chairs report that
HISD Operating
Guidelines (OG) are
cumbersome, tedious, and
confusing

Discuss SPED terms with parents



Design parent-friendly website

Create a brief pre- and post-quiz
to be given to parents who are
new to SPED

Campus leadership
reports frustration at
inability to explain SPED
components to upset
parents in referral cases
that are not clear-cut

Discuss needs/issues with school


staff

Research HISD Operating
Guidelines for shortcuts

Make table or chart for staff to
follow

Hold monthly meetings with staff
to give ongoing support
Use multiple communicate modes
to address staff-parent concerns

Refer campus leadership to
website to be shared with parents

Request parent feedback on
outcome on complaints

Educational Leadership 6331

Evaluation

Survey parents on website effectiveness

Review pre- and post-quiz scores

Count contacts made by website users

Review staff responses to end-of-year email on


how confidence has gained with use of OG

Survey campus leaders on website effectiveness



Review parent feedback about conflict/complaint
resolution

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