CASE

STUDY: Police Criminal Record Management

System

Program initiative background

The Victoria Police force currently has an old mainframe system, which is used to record any
police incidents and criminal record information into. This system is very limited in that it
doesnt allow for easy use, it takes a long time for people (especially young police members) to
learn how to use the system because it is very user unfriendly. It also contains a lot of inaccurate
data and it is very hard for members to find any police critical information in this system when
they need it most. This means that due to all these factors police are catching fewer criminals
than what they can because they dont have the right information available at the right time.
Other factors such finding missing people, is also very hard to match to relevant police
information as it becomes available.

There is a proposal being put forward to replace the current mainframe system with a new up to
date criminal record system, which addresses the above problems. There is some discussion
going on about the expectation being that implementing this new system will help police reduce
crime, find more missing people and boost the morale of police members in general. It will also
bring the police systems up to date with modern technology, which will enable them to respond
much quicker to critical incidents. This initiative will include integration with other law
enforcement agencies to enable information sharing to make policing in the general community
and larger country more effective. They are proposing to include document management to scale
down on the paper usage and to expedite the resolution of case records that is due for court and
receive case updates from courts in a timely manner.

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