Michelle Setzer

msetzer@hotmail.com

PROFESSIONAL EXPERIENCE:
Milwaukee Downtown BID #21, Executive Assistant, January 2014-Present
Location: Milwaukee, WI
Provide administrative support to CEO
ASQ, Global Administrative Assistant, August 2011-January 2014
Location: Milwaukee, WI
Provide general administrative support to ASQ Global CEO and staf
Schedules and prepares agendas, and other materials, for ASQ Global meetings. Takes and
distributes minutes.
Assist ASQ Global Member Development manager with membership related communications
Dex One, Marketing Account Representative, March 2009-August 2011
Location: Tucson, AZ and Minneapolis, MN
Sell print, online and local search engine marketing solutions and programs to existing/new
business accounts
Analyze and develop client advertising business strategies and provide solution-based advertising
programs
Maintain existing accounts and grow customer base through business development and lead
generation

Greater Richmond Convention Center, Sales/Administrative Assistant, August 2007-August

2008
Location: Richmond, VA
Provided administrative support to the Senior Vice President of Government Afairs/Business
Development and provided sales support to three Senior Sales Executives
Drafted researched letters and supporting documentation to appointed and elected
local/state/federal officials
Coordinated logistical arrangements; prepared meeting notices, agendas and minutes
Assisted in tracking state legislation, regulatory and administrative changes, and local government
issues

Bon Ton Stores, Inc., Executive Administrative Assistant, December 2006-July 2007
Location: Milwaukee, WI
Provided administrative support to two executives
Edited and distributed the corporate sales promotion calendar to corporate directors
Attended weekly sales meetings and distributed meeting minutes to national corporate directors
Dobiash Home Inspection Service, Office Manager/Administrative Assistant, February 2001March 2005, Location: Milwaukee, WI
Provided administrative assistance to company owner
Organized and communicated messages between clients, realtors and attorneys
Processed company billing and invoicing
Fox World Travel; Mark Travel Corporation, Leisure and Corporate Travel Agent, 1990-2001
Location: Milwaukee, WI

 Booked and serviced travel arrangements for leisure, corporate and government accounts
Handled billing and invoicing
Maintained high sales and a large repeat client base

Weight Watchers International, Weight Loss Instructor/Motivational Speaker, 1999-2003

Location: Milwaukee, WI
Lost and maintained 50 pound weight loss
Conducted group meetings for both local centers and on-site corporate locations
Established large clientele, high sales, and maintained multi-year corporate accounts
EDUCATION:
University of Wisconsin-Parkside
Major: Communications, Minor: Gerontology
Milwaukee Area Technical College, Milwaukee, WI
Received Travel Agent Diploma
SKILLS: Proficient in Microsoft Office applications; tested at 72 WPM typing skills; Proficient in iPad
applications
Hospice in home and in patient volunteer-Zilber Family Hospice, Milwaukee WI-2011-present
Hospice in home volunteer-Fairview Home Care and Hospice, Minneapolis MN-2010-2011
Adult Care Facilitator at Tu Nidito, Tucson AZ -2008-2010