QUESTIONNAIRE

1) Personal Details
Enter your Age:
Age
18-25 [ ]
25-35 [ ]

36-50 [ ]

50 and above [ ]

Gender
Male [ ]

Female [ ]

Family Income
8 K - 12 K [ ]
20K - 40K [ ]

12K - 20 K [ ]
40K and above [ ]

2) Do you own a computer/notebook/Laptop?

Yes [ ]

No [ ]

3) Have you heard of Ultra mobile portable device?

Yes [ ]

No [ ]

4) What kind of computer you are using now?

Desktop computer [ ]
Laptop
[ ]
Ultra portable laptop [ ]
5) Have you heard of Toshiba laptop?
Yes [ ]

No [

6) Do you heard about Toshiba Touch Services?

Yes [ ]
No [ ]
7) Do you know Toshiba customer care services are available in 11 Indian
languages & 24x7?
Yes [
66

No [

8) How did you know about the Toshiba laptop you are using right now?
Newspaper [ ]
Television [ ]
Others
[ ]

Magazine [ ]
Friends and Family [ ]

9) Are you satisfied with the Toshiba you are using right now?
Yes [ ]

No [ ]

10) If satisfied what features you like about Toshiba laptop?

Service
[
Battery Backup [
Configuration [
Brand
[

]
]
]
]

11) What according to you is important attribute for a Toshiba laptop?

Price
Agree [ ] Strongly agree [ ]
Neither agree nor disagree [ ]

Disagree [ ]

Service
Agree
[
Strongly agree
[
Disagree
[
Strongly disagree
[
Neither agree nor disagree [

]
]
]
]
]

Small Size & Light Weight

Agree
Strongly agree
Disagree
Strongly disagree
Neither agree Nor disagree

67

[
[
[
[
[

]
]
]
]
]

Strongly disagree [ ]