You are on page 1of 18

SOCIAL MEDIA SERVICES:

FAD OR BIGGEST SHIFT


SINCE INDUSTRIAL
REVOLUTION

Presented by : Ashish C.
Kadam
Where?
• Hindustan Times, Dated: 1 January, 2010
st

• Hindustan Times, Dated: 21 January, 2010


st

Why?

• Study the recent trends, impact of


social media & benefit from them
Social Media
• Social media is media designed to be
disseminated through social interaction

• Created using highly accessible and


scalable publishing techniques

• LinkedIn first created the first social


network application, year 2004
Trend
• Real updates & critics from writers & customers
• Micro blogging websites giving tuff competition
• Online students out performed
• 1 out of 6 student is enrolled in online curriculum
• 80% of the companies are using LinkedIn as primary tool to find
employees
• Fastest growing segment on Facebook is 55-60 year old females
• Overtaken porn as #1 activity over the internet
Years to reach 50 million
users
Added 100 million users in less
than 9 months
iPod Application downloads
hit
1 Billion in 9 months
Ranking of the country in
terms of members
• China
• India
• United States
• facebook
• Indonesia
• Brazil
• Pakistan
• Bangladesh
Yet China’s Qzone is larger with
over 300 million using there
services
i a
M ed
ia l
oc
t o fS
pa c
Im
80% of Twitter usage is on mobile
devices,
people update anywhere, any time

So what ?
Imagine what that means for
bad customer experiences?
• 13 Million articles

• More accurate than Britannica Encyclopedia

• 78% non - English


Rs. 50 earned for every article posted

We would earn Rs.


7800

PER
HOUR
Useful
• What are customer saying about your brand

In a better way
• People care for how there social
graph ranks the product and
services than
How Google ranks them
Advantages
• Transformation
• Democratization
• Attention age
• Capability to reach
• Recent
• Accessibility
• Permanence
Word of Mouth

World of
Mouth
Conclusion
• We no longer search for news, the news find us…

• We no longer search for products


and services
They will find us
via social media

You might also like