Deanna S.

Cleary
215 2rd Avenue Jessup, PA 18434 (570) 862-6725 deanna.cleary2@gmail.com

Outgoing and energetic Business Marketing graduate seeking full-time employment as a Sales Representative. Seeking an opportunity
to instill passion and dedication towards optimizing company success.

Core Competencies
Goal and Detail Oriented
Organized
Effective Communication Skills
Provide Quality Customer Service
Adapt to Various Personalities
Critical Thinking

Follow Through/Detail
Human Relationship Skills
Observational/Learning Skills
Teamwork
Influencing/Persuading Skills
Social Responsibility
Leadership

Education & Credentials

BLOOMSBURG UNIVERSITY OF PENNSYLVANIA- Bloomsburg, PA
Degree: Bachelor of Science Business Administrative
Major: Business Admin. Marketing BS

Relevant Experience
LIVE NATION ENTERTAINMENT, Scranton, PA
Marketing and Sales Intern, May 2014 to August 2014
Completed over 165 hours, which were all direct, serving as a sales and marketing intern in a business setting.

Key Contributions to Live Nation Entertainment:

Performed routine marketing and sales duties.
Assisted Sales Staff (including show days).
Assisted with recruitment of new VIP clients.
Provided quality customer service to VIP clients.
Coordinated ticket orders and tracking information.
Coordinated ticket mailing.
Responded quickly and resourcefully to customer requests or concerns.
Actively participated with administrative duties.
Gave the customers an overall beneficial experience at the venue.
Used suggestive selling techniques to increase sales.
Adapted to the various personalities as well as their expectations.
Made spread sheets consisting of the customers and their orders.
Took clear and specific notes throughout the sales conferences.
Consultation/coordination with local agencies, businesses, and people of interest; maintained and created social media pages for all
three venues; Facebook, Twitter, Live Chat.
Developed the companys exact targets for the upcoming shows and events.
Designed spread sheets on Excel to keep the companys track information organized.
Coordinated the VIP section to get the clients attention.
Created and maintained long-term relationships with recurrent customers.
Followed through with the customer to continue with their customer loyalty.
Charlotte Russe, Scranton, PA
Sales Associate, December 2013 to Present
Abercrombie and Fitch, Scranton, PA
Sales Associate and Impact Team Leader, June 2011 to June 2012
Responsible for guaranteeing that each customer receives value as well as a beneficial experience, and for assisting in the
performance of all store initiatives that contribute to generating sales
Key Contributions to Charlotte Russe:
Adapted to the various personalities of the customers as well as their different expectations.
Responded quickly and resourcefully to customers requests or concerns.
Used suggestive selling techniques to increase sales.
Gave the customers an overall beneficial experience.

Created and maintained long-term relationships with regular customers.

Continuously made sure to always be on time.
Actively kept up with tasks of keeping the clothing store organized to receive the customers attention.
Performed routine marketing and sales duties by stating the promotions.
Represented the store in a professional and positive manner.
Accurately completed cash register transactions.
Participated in physical inventory counts.
Monitored all of the incoming merchandise and orders.
Organized all of the shipment in the storage area as well as on the floor to be viewed by the customers.
Actively worked with a group to successfully accomplish our inventory goals.
Lead our impact team and sales associates to accurately complete the assignments.
Created the floor layout to capture the attention of customers.

Other Work Experience

Lifeguard, Jermyn, PA
Lifeguard, May 2012 to August 2014.

Created weekly schedules for the lifeguards.

Supervised the team of lifeguards.
Life Guard and CPR certified by American Red Cross.
Maintained safe and pleasant atmosphere for county lake patrons.
Provided close supervision for patrons and rescued swimmers in distress.

Professional Affiliations
Member of the American Marketing Association (AMA):
The American Marketing Association is a professional association for individuals and organizations leading the practice,
teaching and development of marketing knowledge worldwide. January 2013- Present

Activities and Other Memberships

Bloomsburg University Club Soccer
Bloomsburg University Club Softball

2011-2012
2013-2014

Additional Skills
Proficient and extensive knowledge in DATA, Microsoft Word, Excel, Outlook, PowerPoint programs, and Google Docs..