MY

MANAGEMENT
PHILOSOPHY
Spencer Jacobson

FROM THE BEGINNING

LETS START WITH
DIFFERENCES BETWEEN
MANAGERS AND LEADERS

This chart separates

Management and
Leadership into
different roles. I feel
that everyone needs
an equal mix of both
lists in order to
manage or lead any
group. We may not
do everything
perfectly but being
well-rounded seems
more beneficial.

Roles of Managers and Leaders

Taken from Matts Intro Lecture
August 29th

Managers vs. Leaders Video from Sept. 9th

MANAGERS

LEADERS
Essence of stability
Makes rules
Plans approach
Executes culture
Avoids conflict
Uses existing roads
Takes credit
Makes decisions
Tells vision
Transactional style

Essence of change
Break rules
Sets direction
Shapes culture
Uses conflict
Finds new roads
Gives credit
Facilitates decisions
Sells vision
Transformational style

My Goals and Values

GOALS

VALUES

Be a good role model

Be a good listener
Hold people accountable
Be encouraging
Appreciate people

Trustworthy
Caring
Commitment
Respect
Positive attitude

My Future
I RECENTLY WAS PROMOTED TO FLOOR
MANAGER AT THE DODO RESTAURANT IN
SUGARHOUSE. MORE THAN EVER, I NEED
THE HELP AND GUIDANCE OF ALL THE
PAST AND CURRENT MANAGERS OUT
THERE! IN ORDER FOR ME AND MY
STAFF TO SUCCEED, I WANT TO CREATE
AN OPEN AND FRIENDLY WORK
ENVIRONMENT JUST LIKE THE SERVANT
LEADERSHIP THEORY.

EMPLOYEES

Tripping and
Falling into the
Future: An
Eolithic
Perspective
-Dec 3rd-

Creating an atmosphere of
openness among employees is
[critical]. [It] is important for
employees to feel part of a team
that is working toward commonly
accepted goals and objectives.

Be a Good
Role Model
If you would convince
a man that he does
wrong, do right. But do
not care to convince
him. Men will believe
what they see. Let them
see.
Henry David Thoreau

I believe that leading by example

is the best way to create unity in the
workplace. I often say, If you have
time to complain, then you have
time to do something about it! I
am seen working and that lets
others know that they should be
working too.

Customers, Employees, Owners, Suppliers

Appreciate People!

Respect

Its nice to be

important but more

important to be nice!
Remember the last
time you felt
appreciated? Do that
for someone else today.

It is important to treat

other human beings

exactly the way you would
like to be treated.
James C. Hunter
Just remember the
Golden Rule!

Be a good
Listener!
The humble listen to
their brothers and
sisters because they
assume they have
something to learn.
They are open to
correction, and they
become wiser through
it.
Thomas Dubay

Sometimes its hard to listen; there

are so many distractions out there! But
opening not just your ears but also your
entire person to another, will help you
understand that person completely. You
will understand their wants, their needs,
their fears and their joys and you will be
able to relate to them for the rest of your
days.

Caring

Be Encouraging!

[We often] underestimate

the power of a touch, a

smile, a kind word, a
listening ear, an honest
compliment, or the
smallest act of caring, all of
which have the potential to
turn a life around.
Leo Buscaglia

Believing in yourself is a

pretty hard thing to do.

Sometimes believing in
others is even worse. Daily,
I try to bolster up someone
elses self-worth so that
one day they might do the
same to me.

Qualities to have for others

I SHARED THESE SIX QUALITIES FIRST
BECAUSE THEY AFFECT THE PEOPLE AROUND
US.
AS A HOSPITALITY MANAGEMENT MAJOR, I
ALWAYS TRY TO PUT PEOPLE FIRST!

RECAP!

GOALS

VALUES

Be a good role model

Be a good listener
Hold people accountable
Be Encouraging
Appreciate People

Trustworthy
Caring
Commitment
Respect
Positive attitude

Commitment
I love work. I always
have. It gives me a sense
of purpose and drive.
Laziness or being a slob
drives me up the wall! I
respect people more if I
know they have a good
work ethic.

The three great essentials to

achieve anything worthwhile are,
first, hard work; second, stick-toitiveness; third, common sense.
Thomas A. Edison
I'm a greater believer in luck,
and I find the harder I work the
more I have of it
Thomas Jefferson

Positive
Attitude
When you are joyful,
when you say yes to life
and have fun and
project positivity all
around you, you
become a sun in the
center of every
constellation, and
people want to be near
you.
Shannon L. Alder

If you know me at all then you

would probably agree that I am
the most happy, NEGATIVE
person around! Imagine that I
was worse than this as a child! It
all depends on our attitudes;
something I still have to work on;
even today!

Hold People Accountable!

THE HARDEST GOAL FOR MYSELF IS
HOLDING OTHERS RESPONSIBLE.
I AM ALWAYS WILLING TO STEP IN AND
FINISH THE PROJECT OR JUST LET THINGS
SLIDE BECAUSE I DO NOT WANT TO DEAL
WITH CONFRONTATION.
HOPEFULLY THIS NEW POSITION AT WORK
WILL HELP ME OVERCOME MY FEARS AND
FACE CHALLENGES WITH PEOPLE MORE
DIRECTLY.

RECAP!

GOALS

VALUES

Be a good role model

Be a good listener
Hold people accountable
Be Encouraging
Appreciate People

Trustworthy
Caring
Commitment
Respect
Positive attitude

Trustworthy
In my interview
for management, one
of the first things I
was told is, We want
to offer you this job
because we know you
are responsible and
trustworthy. Its
funny how just one
questionable act can
shade your
reputation for a
lifetime.

To be trusted is a greater
compliment than being loved.
George MacDonald
I'm not upset that you lied to me,
I'm upset that from now on I can't
believe you.
Friedrich Nietzsche

Qualities that I want to have

I FEEL THAT THESE LAST FOUR QUALITIES
REPRESENT THINGS THAT AFFECT
OURSELVES MORE THAN OTHERS.
ALL THESE QUALITIES TOGETHER WILL
BENEFIT NOT ONLY US BUT ALSO OUR OTHER
PERSONAL RELATIONSHIPS.
MAY WE ALL FIND BALANCE IN OUR LIVES
THROUGH SERVICE TO OTHERS.

Qualities that I want to have in my life

GOALS

VALUES

Be a good role model

Be a good listener
Hold people accountable
Be Encouraging
Appreciate People

Trustworthy
Caring
Commitment
Respect
Positive attitude

THE END
Music by Pentatonix
The Servant by James C. Hunter
Quotes as cited