Presenter Handbook

YOUNIQUE P RESEN T ER
PRESENTERS HANDBOOK
PAGE 1
HAN DBO O K
PAGE 2
HAN DBO O K
TABLE OF CONTENTS
Welcome ..
Corporate & Upline Contacts ..
What to Do Right Away 6

Understanding Compensation... 7
Parties & Ordering....... 10
PAGE 3
Makeup Profile
15
Selling 101..
19
Sponsoring New Presenters.
20
How to Build it Big.
23
Checklist for New Presenters..
25
Facebook Marketing
26
Balancing Your Time..
30
Organize Your Business..
31
Goal Setting.
32
Recommended Reading List
33
Be Younique 24/7
34
13 Things Mentally Strong People Avoid..
35
Younique Quality Guarantee
37
Product Education
38
HAN DBO O K
HAN DBO O K
Welcome to Younique!!
Im so happy that you have decide to join Younique! Starting a new venture and
business can sometimes be a little overwhelming. The biggest question is always
where to start. Im here to help you understand the basics of Younique and our
business so you can begin earning right away. And, of course, to show you the fun
rewards as well!!
The opportunity is HUGE with Younique!! I am so excited to see what we can
accomplish as we work closely together. Now is the time to start dreaming BIG BIG
dreams!! With Younique, so much is possible if you put in the work and effort.
What are the things YOUVE always wanted in life?? To be able to travel? To save
money for college funds? To leave your full-time job and stay home with your
children? To pay for a mortgage? To retire your husband? To contribute to worthy
causes? Or maybe its to make new friends . . . or to belong to something bigger
than yourself. Whatever those dreams are and however big they are, hold on to
those! Those dreams and aspirations will help to motivate you and drive you to
success in your new amazing business. And Ill be here every step of the way!
Please print out this document and place in a binder for easy reference when you
are on the phone or even on the go. Youll also want to direct your new team
members to this handbook as well. I encourage you read through this and even add
things to each section as you learn and grow. And dont stop there! Successful
presenters and leaders are always learning and always improving.
PAGE 4
HAN DBO O K
My biggest goal as your upline is to INSPIRE you! This is just the beginning of an
amazing future with Younique and I cant wait to share it with you! CONTACT
INFORMATION
--> where to go for help & support
CORPORATE CONTACTS
Phone: (801) 207-9753
Support: support@youniqueproducts.com (please use this as your main form of
communication)
Shipping Issues: shipping@youniqueproducts.com
Advertising and Print Approvals: adapproval@youniqueproducts.com
Compliance Issues: compliance@youniqueproducts.com
UPLINE LEADERS
Exclusive Upline Leader: Denise Opsahl
Email: mymusthavemascara@gmail.com
Mobile: 206.393.2967
Facebook: deniseopsahl
My Sponsor: _____________________
Phone:
QUICK NOTE: Your upline leaders can help with a LOT of things, but most
often, shipping and technical issues are beyond our realm of assistance.
Please contact support directly for any issues regarding your website,
products, shipping, or commission.
___________________
Email: ____________________
My Sponsors Work Hours: _________________
FACEBOOK & NETWORKING GROUPS

YOUNIQUE CORPORATE FACEBOOK PAGE: https://www.facebook.com/YouniqueProducts
(Please dont post your own link on this page. Corporate sends these out as they see fit.)
Younique Family Presenter Group
(AKA POP):
To Your Success!
Denise Opsahl
Purple Exclusive
Presenter
https://facebook.com/groups/387560324657505
This group is for Corporate Communications, rank & fast start promotions.
PAGE 5
HAN DBO O K
Makeup Mascara & Mayhem (Team Mascara Mayhem FB page):

https://www.facebook.com/groups/makeupmascaramayhem/
Team Must Have Mascara - https://www.facebook.com/groups/teammusthavemascara/
This team is co-led by myself and Morgann Crook (my upline). She is also a Purple
Exclusive Presenter. She shares a lot of great information, motivation and shares great
reading materials every month. This is an excellent place to search for information or to ask
questions.
TINAS FabuLASH Flygirls - https://www.facebook.com/groups/337327493075150/

This is Tina Palmers entire organization. She is a Black Exclusive Presenter. She shares a
lot of great information, motivation and shares great reading materials every month. This is
an excellent place to search for information or to ask questions.
m&ms Easy Younique Party Posts https://www.facebook.com/groups/240639656059618/
Full of ideas and great suggestions. Ask your sponsor or upline to add you.
PAGE 6
HAN DBO O K
WHAT TO DO RIGHT AWAY --> getting started with Younique your first week.
1. READ THIS PRESENTER'S HANDBOOK :)
2. LOG INTO YOUR WEBSITE. www.youniqueproducts.com/yourname. Get familiar with the
site and the products.
3. READ THE YOUNIQUE PRESENTER AGREEMENT so you know what the company policies
are.
You CANNOT sell Younique products on 3rd party websites like Ebay, Craigslist, StoreEnvy, an
online Boutique etc... It is against company policies. If Presenters are involved they get one
strike warning. If they don't act immediately is grounds for termination." If you see
someone doing this, you can email their name to compliance@youniqueproducts.com.
There is no need to contact the presenter in question. You also cannot have the word
Younique in any website you create or email address.
4. CONNECT ON FACEBOOK using the links on the following page. Its important for you to
connect with your sponsor and upline leader. Remember that this is your business and you
are responsible for asking your sponsor for the help you need. Also, do not post your
website or message people looking for more information on the corporate Younique FB page
or another Presenter's page/group. Corporate distributes leads as they see fit and posting
your website on another Presenter's page is just bad taste.
5. START YOUR OWN PARTY AS YOUR LAUNCH PARTY. Any products you order, make sure you
order them through a party. Use your party link as the website you share with friends and
leads. Before you set up your first party, read through your uplines online party tips.
Theres more than one way to have a successful party and your elite should have training
available. . Make sure to invite EVERYONE to your launch party!! Encourage your friends
and customers to book parties!! If you need ideas, join another Presenter's party. There's
no ONE way to do it- find what works for you and go for it. You can also find great tips on
this Virtual Party Facebook Group.
6. WRITE DOWN YOUR OWN "30 SEC COMMERCIAL". This will be how you introduce
Younique to others. Practice saying it so it is 2nd nature and just rolls off your tongue.
7. MAKE A LIST OF 100. Make a list of everyone you know and start contacting and inviting
them to participate with Younique in any of the following ways: joining as a Presenter,
hosting a Party, purchasing products, or referring a friend. Write a star next to or circle those
who have a large network or have influence in their circles. These are great people to start
with! Invite them to learn more about the business, host a party or try out the products for
themselves. Your list should grow every day by adding two people to your list that you
meetevery day! This is important in that you never have a dried up cup of contacts. We
celebrate ALL the nos in this business!
8. MARKET YOUR BUSINESS ON FACEBOOK. If you want you can CREATE A BUSINESS
FACEBOOK PAGE and share it will all your friends. You can't just use "Younique" only in the
name. You must specify that you are an Independent Younique Presenter. So, "Younique by
Lindsay" is okay!! Learn how to create and market your Facebook Page. One of the best
things you can do is to post something on your profile. Take a photo of you with the lashes
on OR use another photo from our photo gallery. On your post don't write too much info!!!
This is REALLY important. You want to peak your friends curiosity so they will ask more
questions. Here's an example of what to write:
"Just discovered this super cool product that makes my lashes look awesome! I'm in
love!!!! Let me know if
you want more info about it. Super cool!!"
PAGE 7
HAN DBO O K
8. BOOK AT LEAST 6 PARTIES. This is SOOOO important! Parties work and they are some
best ways to get sales AND new presenters. You want to have a minimum of 5 parties - but
you can book up to 10-15 parties at a time. And because these are online parties, you can
literally hold them all at the same time. Ask your friends, ask your customers, ask your
leads. Ask everyone to host a party.
PAGE 8
HAN DBO O K
COMMISSION & ROYALTIES 101 --> learn how you get paid!
RANK BREAKDOWN
1 WHITE = 20% commission
2
YELLOW = 25% commission (once you hit yellow you NEVER go back to 20%
commission)
PINK and BLUE = 25% commission + earn bonus off your group wholesale sales.
GREEN through BLACK = 30% commission + earn bonus off your group wholesales
sales + earn bonus off your generation elite leaders and their groups. First
Generation is your first Green leader or above in your downline and their circle.
Second Generation is the next leader down the line.
TITLE RANK VS. PAID RANK

Your recognized status will never go down once you reach it. (for example, if you hit PINK
one month, from then on youll be recognized as a PINK presenter until you move up to the
next rank) However, your paid as status resets at the beginning of the month. The only
exception is once you hit yellow, you never go back to white. To check your current status
you can go under my tools then to my office. Click on My Royalties
REQUIREMENTS TO ADVANCE IN RANK
5 Wholesale Sales are 75% of Retail Sales.
6
First Level Presenters are those you personally sponsored.
First Generation Elite is someone that has advanced to GREEN or higher.
COMPANY SALES include every single person in your entire downline
CIRCLE SALES include all sales for your group EXCEPT for any ELITE PRESENTER in
your downline and their group.
COMMISSION & ROYALTIES 101- --> learn how you get paid!
HOW YOU GET PAID
Younique pays its Presenters through an outside company called PayQuicker. Its basically
like your own separate bank account just for your business. You get paid three hours after
every sale. After you make your first sale you will receive an email to set up your account.
When setting up your Payquicker account, please do it as personal. You can transfer
money out of your PayQuicker account to any bank account, with a 50 cent transfer fee.
PAYQUICKER DEBIT CARD
Once you reach $50 in commission PayQuicker will issue and mail out your debit card. This
card is directly connected to your PayQuicker account, so once your commission is deposited
you can use it immediately. Be aware that there are some fees if the card declines, if you
use the PIN in a transaction. It may take 2-3 weeks to receive your card.
ACTIVE STATUS VS. QUALIFIED
PAGE 9
HAN DBO O K
Active Status: You must sell (or purchase) $125 worth of products every rolling 90 days to
stay active as a Presenter. If you become inactive, your website is de-activated so you no
longer have the ability to place orders. Once you become inactive you have 6 months to
contact support to place a qualifying order (to get you back up to $125) and your website
will be reactivated and your downline returned.
QUALIFIED is a term to achieve rank advancement. To become a PINK Presenter you need to
have one Qualified Presenter. Qualified means they have sold $125 in a calendar month.
Different ranks have different requirements for the number of qualified Presenters.
Each Presenter you personally sponsor is part of
DOWNLINE
your First Level. Everyone that you sponsor and

that anyone on your team sponsors is part of
your Downline. You can view your downline by
selecting My Company under My Office. If you
click on a Presenter you can find their phone
number, Facebook link and their sign up date.
TECHNICAL/PRODUCT/WEBSITE SUPPORT
If you ever have technical, order or product issue please contact customer support via your
website or email support@youniqueproducts.com
FAST START REWARDS- To do in first 90 days!
REQUIREMENTS:
10 Sponsor 3 New Presenters
11 $2000 PRS (Personal Retail Sales)
get rewarded BIG

when
you achieve FAST
PAGE 10
HAN DBO O K
REWARDS: Fast Start Charm & $250 in Younique Cash & Recognition and a charm
braceletSETTING
REALISTIC EXPECTATIONS
--> know what effort you need to
put in to get results you desire

Direct sales is not a get rich quick scheme. That being said, you can make a significant
income with Younique! In this company, hard work, persistence and leadership is highly
rewarded.
WHITE & YELLOW PRESENTERS
These tables give you an idea of what you can earn, but is not a guarantee of income.
Your FIRST GOAL as a NEW PRESENTER should be to sell $1000. Once you reach $1000 PRS,
not only will you earn your investment back (and double that) youll promote to a YELLOW
PRESENTER and will earn 25% commission from then on out! And if you sponsor as you sell,
you can hit PINK & YELLOW at the same time. You MUST promote to YELLOW before you can
promote to any other rank.
BUILD A TEAM & SEE SOME GREEN

Building a team by sharing and sponsoring is the fastest & most profitable way to grow your
business. Those numbers shown are on the LOW end for each rank. If you have a larger
team than required by rank, the numbers will be larger. Build a team WIDE as well as DEEP
to make the most from the compensation plan.
PAGE 11
PARTIES AND ORDERS
--> how to purchase & sell products
HOSTESS REWARDS
To redeem the younique cash
HOW TO PURCHASE YOUR OWN PRODUCTS

Always purchase your own products in a Party so that you
can earn free products as a hostess. Every 10 days you
should set up a party through YOUR website (VERY
important!!). Place ALL orders through the party. When
ordering products you pay the full retail price at checkout,
but you will receive your commission back within 24 hours.
You will get paid commission regardless of which party it is
under, as long as the party was started from YOUR website.
SHIPPING
Orders ship as soon as they are placed - no waiting
for a party to close.
Shipping is a $5.50 flat rate or free on all orders over
$100
We currently ship to all 50 states and APOs, Guam,
US Virgin Islands, Puerto Rico & Canada
SETTING UP THE PARTY
You must be Facebook Friends with someone to set
them up as a hostess
Parties can be set up for 3, 5, or 10 days. Once set
up, the time frame cant be modified.
Set up party the same way even if you are doing an
in-home party.
1. Go to YOUR website (if you are on another
presenters website, the party will be created under
them).
2. Click on MY OFFICE
3. Click on Schedule New Parties
4. Follow the steps for creating your party
5. Change the name of your party to Susies LASH BASH!
Feel free to change up the welcome message
PAGE 12
HAN DBO O K
she earned, your hostess needs

to go to YOUR website and then
login. Any Younique Cash or
1/2 off rewards will show when
she adds items to her cart.
All Hostess Rewards are
provided by Younique. Once
the party closes the party
rewards are automatically
added to the hostess account
and are valid for a full year.
Your hostess cannot redeem
her rewards until the day after
her party closes.
Parties closed automatically
after the length youve
selected. They cannot be
closed earlier and cannot
extend longer than the original
set length.
Younique Cash cannot be used
to pay for shipping or taxes or
applied to any half priced
items.
Hostess reward redemptions do
not count toward your personal
sales or other party credits
unless the host/customer pays
above their rewards and half
price amounts.
HOSTESS COACHING
HAN DBO O K
--> partner with your hostess to make it a win for both of you
HOST COACHING is the #1 indicator of success for your party!! Get your hostess on board,
let her know what she needs to do for a successful party.
TIPS TO SEND YOUR ONLINE HOSTS
I am so excited for your Online Younique Party!! Here are some tips to ensure a successful
party:
Once the group/event is created, immediately invite at least 100 people. But, I
actually recommend 200-400 people. The more invites, the more attendees. Even
someone you think may not be interested just may end up loving the products!
Every time an invite joins the party page, greet & welcome them personally with
excitement! Your excitement is very contagious; use your words to express this.
Also, ask them to extend an invitation to their Facebook friends as well! The more
the merrier applies here!
Make your own post, including pictures even! At least once daily (the more the
better) during your party. Ideas for posts can be asking the Presenter questions,
telling a funny cosmetic-related story that women will relate to while tagging your
friends in the post, review a product you have already tried. REMEMBER: Your friends
will NOT be interested in your party if you are not there.
Once the party ends, your host rewards will be automatically added to your Younique
account. Simply go to my website, login and you can use your earned Younique Cash
toward any products, including collections. Host Rewards do expire after one year.
Make sure to ask me about joining as a Presenter!
PAGE 13
HOSTESS COACHING-
HAN DBO O K
--> partner with your hostess to make it a win for both of
you
HOW TO HOSTESS COACH FOR A HOME PARTY
FIRST COACHING CONTACT
1. Go through Hostess Packet with her
Hostess Packet: Flyer with Hostess Rewards, Guest order forms, Catalogs, Copy of
monthly special, Recruiting brochure,
Samples of makeup and skincare (Have her purchase the 3D lashes for herself so she
can show off her results)
2. Tell her about Virtual Party and that she can take orders with order forms or direct people
online to order if they cant make it to the party.
3. Coach her to write down a guest list. If possible, get the list from her and mail out
invitations for her. Educate her about email/fb invites and how phone calls and face to face
contacts work best.
4. Help her make a wish list of products. Let her know what size the party needs to be in
order for her to get those products.
5. Invite her to try the products, post results and then schedule next call within 48 hours..
6. Let her know what you need at the party (table/access to bathroom or sink, etc ... )
SECOND COACHING CONTACT
1. Ask if its a good time to talk
2. Go over wish list
3. Review amount needed to earn the wish list.
4. Ask her if shes created her guest list. If not, encourage her to use F.R.A.N.K.
Friends, Relatives, Acquaintances, Neighbors, Kids Contacts
5. Coach her to personally invite guests.
6.
Coach her to keep refreshments simple
7.
Have some kind of incentive (party points) for her to get you orders before the show.
8.
Casually, and briefly mention the opportunity to join your team.

THIRD COACHING CONTACT
1. Ask her about outside orders

2. Ask her to make reminder calls the night before the party and STRESS how important it is!!
3. Ask how many people she is expecting so you know how many supplies to bring
4.
Tell her what time you will be arriving.
*** AFTER PARTY *** Let her know how much she would have earned if she were the
Presenter.
TOP REASONS PEOPLE BOOK PARTIES
* Free Products
* They think their friends would like it
* Help Hostess
* The Presenter was FUN!
PAGE 14
PAGE 15
HAN DBO O K
KNOW YOUR HOSTESS REWARDS without having to look at the chart.
TIPS
--> lets get this party started!
WHAT TO BRING
* Set of 3D Fiber Lashes
* Pigment, Concealer & Blusher Testers
* I recommend having a sample set of the following
products:
-
AWAKE Facial Cleanser
BRILLIANT Moisturizer
GLORIOUS Primer
BB CREAM (1-2 shades)
LIPGLOSS (Luxe is a great neutral color)

If you are brand new, by all means, hold a party with
what you have on hand. BUT, if you can use host
rewards, fast start rewards, or invest in more products,
get the skin care items. People are more likely to buy
them when they try them.
* White Washcloths (5-10) (walmart/target)

* Disposable Applicators (eye shadow applicators, lip
gloss applicators) If you want to sample the 3D lashes,
bring mascara wands. HOWEVER, be aware that most
top leaders DO NOT let others sample the lashes. They
may bring an extra NEW set for the hostess to open and
demo or they demo their set on themselves. If you
have stock on hand, bring it and guests that purchase
can try it out that night.
* Beauty Profile Cards (for them to write down which
colors they liked)
* Contact Cards or Order Forms (you want to get
everyones contact info whether they purchase or not)
* Makeup Remover Towelettes
* Some way to take orders. How you do this is up to
HAN DBO O K
MORE PARTY
PARTY AGENDA
* ARRIVE EARLY and set up. I suggest
keeping your display SIMPLE! You
want it to look easy & duplicatable. I
dont usually bring my own table - I just
use a kitchen table or coffee table of my
hostess.
* GREET THE GUESTS as they arrive. Try
to remember their names. Ask them
how they know the host. If you have
time, as about their makeup use and
skin type.
* GET STARTED with the party! Thank
the hostess and give her a hostess gift.
This can be something inexpensive!!
Something simple to show you
appreciate her hosting for you.
* YOU ARE THE PRO! Everyone is
waiting for you to tell them what to do :)
Give a quick agenda of the night: Okay,
we are going to have so much fun
tonight trying out all the great products I
brought! Well start by washing our
faces with our AWAKE cleanser (talk
about some of the benefits of each
product as you introduce it), then well
try out the moisturizer and primer. Ill
have you choose your favorite BB
Cream or Foundation and well finish up
by adding your favorite eye shadow
pigments and of course the amazing 3D
lashes. (I suggest doing a demo with 1
set of lashes - either on yourself or the
hostess. Most leaders do not let
everyone sample the lashes).

you. Either bring orders forms, a laptop or smart phone * HAVE FUN! At the end of the party
to order online or a square/paypal app, or cash for
invite everyone to join as a presenter or
change.
to host their own party
* Business Cards. Give everyone 1-2 cards
* Presenter Info. Have a photo of the kit and some info

on how to get started.
TAKING ORDERS
Its up to you on exactly how you want
to take orders. Here are some options:
PAGE 16
* Have each person order of the website

and everything gets shipped directly to
HAN DBO O K
Tip for Success: mention becoming a Presenter at LEAST 3 times during the night.
PAGE 17
PAGE 18
HAN DBO O K
HAN DBO O K
HOST BINGO- --> ways to earn even more free product!
Invite at least
10 people to your
Party
Get 3 future
bookings by the
end of your Party
Call guests the

night before your
party to remind
them
Guest brings an
adult friend that
was not invited by
you
Guest list filled

out and given to
me within 3 days
so I can mail out
your invitations
Post a photos of
you with the 3D
lashes before
your Party
Reach $700 in
product sales
6 guests place an
order at your
party
Your personal
order totals $75
or more
Recommend
someone you
think would be a
great Presenter
Hold your party

on the original
night scheduled
Reach $300 in
product sales
Serve simple
refreshments
before the Party
10 or more adult
guests in
attendance
2 guests in
attendance that
have never met
Book another
party within 6
months
FREE
Someone orders a
Collection
Reach $500 in
product sales
Someone orders
the monthly
special
Have a relative at
your Party
You, a guest, or a
referral from your
party signs up as
a Presenter
Have two outside

orders before the
day of your Party
Return your with

list to me within
3 days
8 adults in
attendance at
your workshop
REWARD for BINGO: ________________

REWARD for BLACKOUT: _____> lets share what we have to offer!
ASSUME THE SALE

The best thing you can do is just always assume that people are going to purchase - even
right there on the spot. Dont be afraid to ask for the sale!! If you are taking orders, have a
PAGE 19
HAN DBO O K
clipboard with an order form and hand it to them and say, okay, lets get you started or
lets get your favorite products ordered for you.
ASK CHOICE QUESTIONS or QUESTIONS THAT WILL ALWAYS BE ANSWERED YES
Direct them to the products and ask them what colors do you usually like to wear instead
of do you wear eye shadow.
Or ask, Why dont we have you sit down and you can
sample the lashes right now?

LEVERAGE THE MONTHLY SPECIALS AND THE COLLECTIONS
Show them how much they save by purchasing in bulk or with the specials. People love
great deals!
BE THE PROFESSIONAL
People you are speaking with, whether its an at home party, a booth, or just a casual
conversation, are assuming that YOU are the expert. While its okay to not know all the
answers (you can always tell them you just got started and you are still learning about all
the products), be confident that you know enough! They will base a lot of their decision on
your recommendations and well as how well you listen to what they would be interested.
Ask questions and then be quiet and LISTEN!
STUDY PSYCHOLOGY
*
Nod your head when you ask questions to prompt others to say yes.
Start with a higher priced item and be able to offer an alternative.
When you ask a question WAIT for the ANSWER.
Tell yourself you CAN!! Daily Positive Affirmation!
Always listen for the maybe.
Offer alternatives to objections.
Learn to answer objections with FEEL, FELT, FOUND.

Ex: Customer: Im worried this mascara will take too long to put on each morning
Presenter: I understand how you feel. I, too, am busy in the morning and I dont always
have a long time to put on makeup. What most people have found is that it really takes just
a few minutes to get the look they want . . . really not that much longer than regular
mascara. Once you get the process down it will be super quick!
You can use this same method for addressing objections in any area.
Ex: Prospective Presenter: I just dont have time to do a business like this
Presenter: I understand how you feel. I have other presenters that work or have busy
families that have the same concern. What they found is that this business is very mobile
and because so much can be done online or on the go, the business can fit into the other
important responsibilities they already had. If we could site down with your schedule and I
could show you how this could work, would you be interested?
PAGE 20
SELLING 101KEEP IT OPEN!!
HAN DBO O K
--> lets share what we have to offer! YOUR MOUTH IS YOUR OFFICE:
FIRST THING:
You, and only you, are responsible for building your business. Your upline cannot build your
business. You cannot simply rely on your downline to build your business. Your business is
YOUR responsibility. There are many different ways to promote and market Younique
products. You are only limited by your creativity and resourcefulness (and just a couple of
company policies). If you ever feel like your business is struggling, make sure you try out all
the different ideas and then go to your upline for additional help! There are LOTS of
presenters selling a LOT of product. Learn from what the top leaders are doing and duplicate
them.
Ready to sell a lot?? Get ready to talk it up!! The more people you have conversations with
(online or in person) the more sales, hosts, and even presenters youll have. The key to this
business is to tell EVERYONE!
ONLINE & SOCIAL MEDIA
* Facebook Profile, Groups. Msg
* Pinterest
* Google +
* Bloggers, Reviews & Giveaways
* Instagram
* Youtube
* Email Marketing
PARTIES
* In Home/Grand Opening (contact previous customers to book)
* Offices/Work Places (perfect for husbands right before Valentines, Mothers Day &
Christmas!)
* Virtual/Mystery Hostess Party
* Girls Night In
FACE TO FACE
* Conversations as you are running errands
* One-on-ones/Facials
BEAUTY FIELD/COSMETOLOGY
* Nail Salons
* Hair Stylists
* Makeup Artists
* Eyebrow Threaders/Eye Lash Extension Techs
NEED MORE LEADS??
Remember this is YOUR business. If you dont have business coming in, go and GET the
business.:
PAGE 21
HAN DBO O K
* Place a drawing box at a salon and pick up leads weekly

* Make a goal to have 3-5 contacts EACH day
* Go back through previous leads/customers and invite them to host
* Re-write your list of 100 and Ask for referrals. We celebrate the Nos. Write down 100 nos
you get.
SPONSORING NEW PRESENTERS-
--> build your business big
BUILDING A TEAM BUILDS YOUR BUSINESS

How would you like to have residual income? Money that keeps coming in that doesnt
depend on your own individual time? Thats what building a team does. With direct sales
its like you are not just buying a business- you are buying a franchise. A business hat other
people can duplicate all on their own. Direct Sales offers something other businesses dont:
LEVERAGE!! With a direct sales business you leverage your time by adding in new
franchise owners aka sponsoring new presenters. By sponsoring and building your team,
your business will not just grow by 2s or 3s . . . with the right leadership and activity, it can
grow exponentially: doubling, tripling or even more!!
BE A SPONSOR THAT CARES & SUPPORTS
When you sponsor someone into the business, make sure you are committed to their
success. For the first 48 hours you are connected at the hip! Be there every step to help
them get off to a great start. Then teach them how to be leaders themselves so they can
take the SAME steps and duplicate it with their teams. Have the mantra of I DO, WE
DO, YOU DO.
WHO TO INVITE
EVERYONE!!! The biggest earners in direct sales invite everyone. Every single person they
have a conversation with about the company or products always learns about the business.
START WITH THE BUSINESS - and follow up with an invitation to purchase the products.
THE KEY IS TRULY BELIEVING IN THE OPPORTUNITY
Do you believe that you have an amazing opportunity?
Do you believe your business could bless someones life?
Do you believe someone can make great money with this business?
If your friend had signed up and not told you until a year later would you be upset?
So . . . . what is keeping you from telling the world!! Remember, your job is to simply
invite!
ONE APPROACH: Sell first, then invite to join. Let them try the product and then talk to them
about the business.
BETTER APPROACH:
PAGE 22
HAN DBO O K
Sell while also inviting. If you are able to have a conversation before they purchase (which
isnt always possible), a great line to use is, if you love this you should really consider
becoming a presenter.
INVITE: Be excited and passionate when you invite. Most important of all-- make the
invitation about THEM and what Younique can do for their future and their family. Here are
some sample ways to invite:
Have you ever thought about having a business like this?
I love referrals! Do you know anyone that would be a good fit for a business like this?
You are so friendly! Have you ever considered promoting the products? You would be great
at it!
PAGE 23
HAN DBO O K
I want to make sure I tell you about how you can purchase at
wholesale!SPONSORING
NEW PRESENTERS-
--> help others live their dreams
and you will live yours

LISTEN MORE THAN YOU TALK
We have one mouth and two ears because it is MORE important to listen than to talk. If you
truly believe this business can help someone, let them know that. The key is to ASK
questions and then listen. Ask them what do YOU want out of life? and then STOP
TALKING (I know its hard sometimes!!). You are not trying to sell them on being a
Presenter. You are trying to see if this business is a good fit for them. As you continue the
conversation you can use wording that conveys urgency, like: You couldnt have picked a
better time to sign up because . . . After your conversation, gauge where they are at. Ask,
on a scale of 1-10, 1 being youd like to be a great customer and 10 being you are ready to
sign up, where are you? If they are anywhere above a 6, ask more questions to understand
what their concerns are and what would need to happen to get them to a 10.
THE FORTUNE IS IN THE FOLLOWUP
Im going to tweak that one a little. The fortune is in the QUICK followup. Make sure you
follow-up in a timely manner. If they dont sign up after your initial conversation, let them
know you will contact them in a certain amount of time and then write down that
information on your calendar. Dont stop inviting until they say no. Not now is not a
no. Everyone has different timing. Ask them when would be a good time to follow-up with
them and make sure you write it down in your calendar. Then follow through!
Make a list of your prospective presenters and start building relationships with them.
Check in with them . . . ask how their family is doing, etc . . . Let them know you are
interested in them as a person, whether they decide to join or not.
DEFAULT ON THE PRODUCT
If they decide the business is not for them, get them started as a customer. Help them pick
out a product to purchase. Who knows, they may turn into a Presenter down the road.
DEMONSTRATE SUCCESS
People are attracted to successful people. Use Facebook to talk about your business in a
subtle way and youll have people asking YOU about your business.
Im so excited about this new venture
Cant believe I was able to pay my whole car payment with my commission check
Just promoted to a Blue Presenter - thats 3 promotions in just a few months!
Cant believe I get paid to play with makeup!
** Connect and network with other direct sellers. You never know who is looking for
something!
PAGE 24
HAN DBO O K
** BE POSITIVE in life, Facebook, and everywhere! People are attracted to positive, happy
people.
** Show the value of the kit. If you have someone interested in buying lashes, let them
know that for just $70 more they can upgrade to a Presenter kit.
PAGE 25
HAN DBO O K
ABOVE ALL: dont get discouraged if you get NOs. Statistically its ONE yes per TEN nos.
SPONSORING NEW PRESENTERS-
--> help others live their dreams and you
will live yours

MORE SPONSORING TIPS:
1. NO SPAMMING: I want to start off with a tip about what NOT to do. When people first start
recruiting, many of them decide to just spam everyone they know (and people they dont
know). This is most common on Facebook. Let me tell you, you will NOT be successful if you
are just posting info about your business opportunity on everyones wall, in every group on
Facebook, or sending mass emails to your entire friends list. What that will typically result in
is you being banned from groups, unfriended by some people, and ignored by many. You
have to have more finesse. Which brings us to our next tip
2. FIND YOUR TARGET MARKET: The people who are open to making money from home. The
people who would have an interest in your particular company. Find THOSE people and start
marketing direct sales info to them. They are the ones who are more likely to be interested
in what you have to offer.
3. DONT WASTE TIME on a single potential recruit. You should not spend all your time trying
to convince one person to join your team. And dont be disappointed when the ONE person
you were sure would join doesnt. If you do youll miss out on a bunch of other people who
may be interested as well. Keep going through your list and just follow-up with those
youve already invited.
4. MAKE IT ABOUT THEM, not about you. Instead of wondering what your potential recruits
can do for you, focus on what this business opportunity can do for them. How can it change
THEIR lives? Ask them what THEIR dreams are. Ask them what they would do with an extra
$300/month .... and then what they would do with an extra $900/month .. and then
$2000/month and then $10,000/month. Talk about THEM - make it all about THEM.
5. BUILD THE RELATIONSHIP. As you spend time with your recruits make sure that you are not
viewing them as simply numbers or money signs. They are PEOPLE. Get to know them. Are
they married? DO they have children? DO they work outside the home? These questions not
only enable you to know who you will be working with it can also help you to motivate
them throughout their journey.
PAGE 26
HOW TO BUILD IT BIG-
HAN DBO O K
--> keys to a successful network marketing business
Most people come into direct sales wanting to be successful. Since youve read this
Presenter Handbook this far in, Im assuming you are one of those go getters! Yeah!! So,
Im going to tell you the truth because I also want you to be successful.
You cant build a strong, successful business without sponsoring. Sure - you can earn money
from commissions, but that will never be residual income, which is the true reward of a
business like this. Residual income means you can have a slow month in sales and still earn
a great check... and by great I dont mean just $2,000/month. I mean $5,000 - $10,000 and
MORE! Sound good to you. Perfect!!
So, lets debunk some myths to network marketing:
MYTH #1: Slow & Steady Wins the Race.
FALSE!!
This may be true in corporate America where you go to school, get a job, and be patient as
you work your way up. This does NOT apply in network marketing. Excitement and
momentum creates growth- not slow & steady movement. In terms of the tortoise & the
hare, you want to be the hare first - speed ahead with 100% energy, then the tortoise where
you are steady, and then every once in a while be the hare again, and then the tortoise.
That means you want to start building a team right away.
MYTH #2: Just Recruit 1 Person a Month for a Successful Business. FALSE!!
You cant build a strong, successful business by sponsoring 1 person a month. This business
depends a lot on momentum, excitement, and seeing success right away. Sure, if you add
one presenter each month by a year youll have 12 presenters. But statistically only 1/3 of
the presenters you sponsor will do much with the business. So, that gives you four people.
What if those happen to be the LAST four your sponsor. That means youll work 8 months
without having any of the people you sponsor take off with it. Talk about frustrating. You
may think this business isnt for you or that the company isnt the right fit, but the truth is
you havent talked to and invited enough people.
You may give up and quit without
realizing you just werent given the right information.

MYTH #3: JUST DONT QUIT & YOULL BE SUCCESSFUL.. FALSE!!
Well, you definitely dont want to quit... but come on. This is a business and you need to put
in more than 10% or 20% effort. Just not quitting is not enough. That attitude only applies
in corporate jobs where you can maybe get by just doing the minimum. To be stellar you
need to put in effort. 80%-100% effort right at the beginning.... or if you are already months
into your business- put that effort in right now. Think of your business like an airplane. If
PAGE 27
HAN DBO O K
you want to take off can you just put in 20% throttle or 20% throttle. NO. Will you move
forward - yes... but youll never get off the ground. I promise this business is much more fun
and rewarding if you are flying. So, dig down, work hard, put in the 100% effort to get your
business moving, and then you can pull back a little and watch it grow.
HOW TO BUILD IT BIG-
--> keys to a successful network marketing business
ITS A NUMBERS GAME

Its really not about how talented you are or about how good at sales you are. It comes
down to numbers. Have you talked to enough people and invited enough people to join you?
Thats the only secret! Those that are successful share the opportunity with more people.
I want to encourage you to sponsor a minimum of 3-4/month (MINIMUM). If you want to
build it BIG through, youll want to sponsor more., Your first month you are filled with
excitement and energy!! Use that to your advantage. Make it a goal to sponsor at least 3-5
people in your first month. Can you imagine the excitement and success youll feel right
away!! So, how many people do you need to talk with to get those numbers?? Remember,
its just math! About 1 out 10 people you invite to join will actually join. So, you need to be
talking & invited 30-50 people a month to get those numbers. Your odds will get better as
you get better in talking with people.
Eric Wore, author of Network Marketing Pro, goes even a step further. He surveyed top
leaders in different companies and those that are earning 6 figures and more a year do
something in common - they have a big burst of sponsoring. BIG SPONSORING. They
sponsor between 16 & 25 people in a short amount of time - 1-2 months. They take a short
amount of time and put in 100% effort and it pays off BIG TIME!! Imagine what your
business would look like with a team of 20 presenters. If we do the math of 1/3 that will take
off with the business- thats 4-5 solid business builders. Youll promote to a GREEN
presenter within your first 1-2 months and if you teach your team to duplicate what youve
done, youll be a Black Presenter before you know it. Even if JUST 4 of your presenters
decide to do the same BIG SPONSORING that youve done... 20x4 = 80 presenters JUST for
those 4 legs, PLUS your own 20 - youve got a team of 100 in just your first few months of
the business. Talk about amazing momentum and success!! If you want to try this - talk
with your upline for tips to help make this happen for you.
One key truth to remember with network marketing:
MASSIVE ACTION YIELDS MASSIVE RESULTS
PAGE 28
CHECKLIST FOR NEW PRESENTERS-
HAN DBO O K
--> supporting your team
PRESENTER INFORMATION
New Presenters Personal Information:
Phone: __________________ Best time to call: _______________ Texting OK? ____ Birthday:
_____________
Address: ___________________________ City/State: ___________ Zip Code: ____________
Occupation: ______________________________ Spouse & Occupation: _______________________
Number of Children & Names: ______________________________________________________
Interests/Hobbies: ________________________________________________
What are your favorites? Restaurant/ Color / Collect anything / Hobbies / Gold or Silver?
What is your vision or WHY for your Younique Business?
What would you like to accomplish in the next 3 months?
How much do you need to be earning in the next 3 months to feel successful? What defines
success for you?
What is your long term dream for you and your family?
Presenters Financial Goals:
I would like to make $____ /month by _________
I would like to make $____/month by _________
I am willing to invest ______ hours/week in my business
PAGE 29
HAN DBO O K
I am willing to hold _____ events each week or _____ events each month.
TRAINING SESSION ONE

__ Complete New Presenter Profile
__ Invite to Team & Company Calls
__ Join Team FB Groups & Corporate
Page
(www.facebook.com/youniqueproduc
ts)
__ Show Team Training Website
__ Download Younique Presenter
Handbook - can print off. (under
FILES in Nicholes group)
__ Website Orientation
Set up First Party (Invite to Virtual
Party Training FB Group)
Update Profile Information
Check Royalties & Sales
Enter Orders
__ Importance of Conversations (3
new leads, 2 customer calls, 1
presenter call)
__ Explain Compensation
__ Facebook 101
Explain how FB Groups work and
how to market in groups
Networking through FB
Posting on your profile
Facebook Messaging.
__ Choose date for Opening Business
Debut
__ Set Goals for the next 1-2 weeks
__ Set a date for the next Training
Session
PAGE 30
TRAINING SESSION TWO

__ Answer questions about kit
__ Product education
__ Review scripts for fb, booking parties,
and
inviting to join
__ Set goal to invite 30-40 guests to
grand
opening
__ Set goal to have weekly events and at
least
ONE live party each month.
__ Set goal to have 3-5 conversations a
day
__ Set a date & time for the next Training
Session
TRAINING SESSION THREE
__ Review Progress
__ Review Comp Plan, Answer Questions,
Set
Goals
__ Identify Potential team members
__ Set goal to invite 10 people to join the
team
__ Set a weekly/bi-monthly day for
Mentoring
Calls
NEW PRESENTER CHECKLIST
__ List of 100 completed
__ Presenter Handbook Read
__ Added to Profile on Website
__ Listened to New Presenter Orientation
Call
__ Grand Opening Booked & Held
ONGOING SUPPORT:
Once the initial training checklist is
complete, provide ongoing support
based on the Consultants weekly
business efforts (workshops).
LIGHTLY ACTIVE
Infrequent workshops
Monthly mentoring call
Invite participation on FB groups
Invite to team calls/events
Encourage workshop bookings
MODERATELY ACTIVE
2-3 workshops monthly, infrequent
sponsoring
2 mentoring calls a month
Provide personal support/coaching
Set and review goals & plans
Focus on sponsoring
HIGHLY ACTIVE
1-2 workshops weekly, monthly
sponsoring
Weekly mentoring calls
Discuss training and team growth
Identify potential Yellows & Pinks
Focus on duplication
FACEBOOK ACCOUNTS- --> using your profile or business

page
SETTING UP A BUSINESS FACEBOOK PAGE
A Business Facebook Page gives you a professional presence
HAN DBO O K
OFFICE/BUSINESS
MANAGEMENT
* Print labels & marketing
material
* Record expenses
on Facebook,
* Organize office
but unless you plan on posting on a consistent basis, using
* Keep track of leads and
your own profile is
customers
best
Go to this page and click Create Page on the top right corner.
http://www.facebook.com/bookmarks/pages
Choose brand/product and then health/beauty
Your Facebook page name or image MUST say something about you being an
Independent Presenter and not give the illusion that you are representing the
corporate page. Something like YouniquebyNichole or YouniquewithMichelle is
fine. You can also use NaturalBeautybyAnnie or something similar. The name does
NOT have to have your name in it.
You can schedule posts by clicking on the little clock icon below the area you write in.
Try to be consistent with posts. Add tutorials, specials, your accomplishments, and
things that would add value to those that see the posts.
Add inspirational and funny posts as well!
The most important thing with a Facebook Page is to increase the reach of your posts.
One way to do that is to increase your likes. There are lots of ways to increase your
likes on your page, such as running promotions and giveaways. If you plan on using
your business page, I highly recommend learning more from social media experts to
help you increase your reach.
Here are some websites where you can find out more great information:
USING YOUR OWN PERSONAL PROFILE
Many people actually feel that its better and more beneficial to use your own
personal profile. More people will see your personal profile posts, especially if you
have a large friend base.
The FIRST thing you want to post is a photo of you with the 3D lashes and something
simple like:
Found this awesome new product that makes my lashes longer. I just love it! Let
me know if you
want to find out more about it! (dont post your website! You dont want it to look
like an ad!)
Dont OVER post. You dont want your friends to get completely annoyed, lol! I
would say keep 1 out of every 8-10 posts about your business.
PAGE 31
HAN DBO O K
Be subtle! Talk about how you just paid your bills with your Younique money. Post
your rank advancements. Welcome New Presenters to your team- all on your own
profile. People will see your successes and youll have people ask YOU about what
you are doing and how you like it.
Photos are great, but did you know the posts WITHOUT photos usually get more
views!
Try to make your posts interactive. The more interaction you have with your
facebook community, the larger reach your posts will have. Funny posts and
inspirational posts usually get a lot of likes and comments.
PAGE 32
FACEBOOK ACCOUNTS
HAN DBO O K
--> using your profile or business page
MORE TIPS FOR USING YOUR FACEBOOK PROFILE

MAKE YOUR PROFILE PROFESSIONAL
Add Younique to your job title and include your website. Make is EASY for people to find out
what you are doing. Sharing your email is a great idea. Reconsider what you post. If its
something that could be offensive, controversial, etc .. maybe keep it off facebook.
Swearing isnt cool either.
INCREASE YOUR FRIEND BASE
Use facebook to enlarge your circle of influence. Look over the friend suggestions on the
right side and see if there are people youd like to add. Consider adding clients as friends so
that you can tag them and THEIR friends will see it. If you are friends with someone you can
also post on their profile thanking them for their order. Friend EVERY single person you meet,
know, went to school with, etc. Dont ever leave anyone out as they are potential customers,
team members, referals (yes, even your ex boyfriends girlfriend)
BE POSITIVE, FUN & AUTHENTIC
Share posts that draw likes and get comments - but again, stay authentic to YOU.. Share
inspirational quotes, videos or share positive experiences you are having. Share things you
are grateful for and things that make you happy. Be funny! Share appropriate images that
make you laugh- those quirky ecards going around are great examples.
KEEP IT SAFE
*** FRIENDS vs. PUBLIC. Use common sense and be safe about what you share. Dont make
personal things public. Dont give out your personal address on your profile or posts. You
can read more about facebook safety here:
http://www.huffingtonpost.com/2010/11/01/what-not-to-post-on-facebook_n_764338.html
INTERACT WITH YOUR CLIENTS
You can include on your profile a comment that is a testimonial on the products, ___just
shared with me how much she loves the AWAKE facial cleanser because it has caused all her
acne to disappear. Yeah!! And if possible- always show a photo. Ask clients to take photos
of their results and share them with you, along with their personal review.
STICK TO BUSINESS HOURS AND BE PRODUCTIVE
PAGE 33
HAN DBO O K
Facebook can be a TIME SUCKER!! Stay focused and keep on task. If needed, use a timer!
Set the timer for 30 minutes and work efficiently the whole time. Then get off and do
something else.
FACEBOOK ACCOUNTS
--> using groups to market your business
WHY I USE GROUPS

Many communities have set up selling/buying/trading groups basically imitate the idea of
Craigslist: an online garage sale. Some limit it to used items, while other allow local
businesses to advertise services. Some are secret or closed, others are open. All are FREE.
Some of these groups may be small (100-300 people) but other groups are massive
(8,000+). Where else can you get in front of that many potentials in a short amount of time,
from your own home? Thats the power of Facebook!! Some of the TOP sellers & sponsors
market on groups. Until our market is more saturated, this is a great way to advertise.
JOIN GROUPS
There are thousands of groups across the U.S. & Canada (and beyond once we expand) so
start searching for them. You can start with local groups but then feel free to branch out to
other areas. With Younique there are NO geographical restrictions. Search for words like,
buy/sell/trade, online selling, online garage sale, tag sale (east coast), neighbors,
friends, & the city/county name. Youll also notice that Facebook will suggest groups for
you - ones that other people already belong to. You can also join Networking and direct
sales groups as well. Be aware that if the group is OPEN your fb friends may see
notifications of your postings. Thats usually not a problem unless you belong to another
direct sales company (or you dont want to bombard your friends with posts). Facebook will
only allow you join so many groups a day, so dont go nuts and join 100 in a day. Youll be
put in facebook jail which will limit what you can do on your account.
START POSTING
Here is an example of some posts you can add to a group. Make sure to include an
awesome photo of eyes - 1-2 photos is all you need. Keep your posting to 1-3 sentences
MAX. Peak the interest and have a great photo. Dont include your website right away. Use
the post as a way to start a conversation with them. Examples:
get AMAZING looking lashes without the expense & hassle of extensions and fake
lashes.
1st coat goes on like Mascara-- 2nd coat has natural fibers from green tea leaves.
100% natural ingredients and GLUTEN FREE!! Msg me for more info!
Ladies, don't spend lots of money on extensions and fake lashes. Goes on like
mascara
& make you eyes look amazing!
Ready for fabulous lashes without the mess of falsies and expense of extensions??
Will last you 2-3 months! Goes on like mascara! Add me for info!
PAGE 34
HAN DBO O K
Want LONG lashes WITHOUT putting on fake ones?? Goes on like mascara!!! Msg me
get AMAZING looking lashes without extensions and fake lashes. GLUTEN FREE
TIMING OF POSTS
While there is no perfect time to post, most people are on between 8 & 2 or late at night (9
pm - midnight).
PAGE 35
FACEBOOK ACCOUNTS-
HAN DBO O K
--> using groups to market your business
HOW MANY GROUPS TO POST TO

It depends on the results you want. Amy King, who promoted to BLACK just over 3 months
posts to FIFTY groups every day. Shell start getting notices that people have commented on
her posting- but she doesnt reply until shes done posting. Then she goes back and asks
that they msg or friend her. She then sends them this message, along with 10-15 photos of
different people with the 3D Lash Mascara on:
Our number one sellers are the 3D Fiber Lashes! You will never go back to the store bought
mascara.
Removes easily with makeup remover or soap and water.... Not fake lashes. The 3D fibers
come with two tubes
packaged in our signature case. One tube is transplanting gel, the other tube is dry fibers!
The dry fibers are what create fullness and length. They are 100% natural- made from green
tea leaves. No fillers, no talc, no chemicals & gluten free. They go on like mascara, but the
2nd tube, dry fibers, is what you use to get your lashes to whatever length you want. Only
$29 and both tubes last 8-12 weeks! Some people even wear then 2 days in a row. You
decide how long you want them. No glue, no mess, quick and easy! To order, click on link....
xxx. (change to your current open party on your open website). Make sure to like my
business page for chances to win free products: www.facebook.com/xxx Here a quick demo
of the 3D lashes (attach your favorite youtube video here).
** You do want to be careful about spamming. I suggest you use groups to find leads and to
make connections. Its simply a way to start a conversation and relationship. Just
remember that this business is foremost about relationships! Dont post on top of
another presenters posts. Play nice!!!
By messaging, you are able to start a conversation with that person, ask them more
questions, etc .... Feel free to take the conversation offline by asking for a phone number,
especially if they start asking about becoming a presenter. I CANT stress the importance of
a phone call for someone interested in joining as a presenter!! Yes, you can give facts and
links over fb- but nothing expresses the potential of this business like the excitement and
urgency in your voice. Plus, youll be making that personal connection (laughing, having a
happy sound to your voice). You just cant replace that with FB. So, whenever possibleschedule a call.
Be aware that most messages will go to that persons other folder if you arent friends.
Most people dont know they have an other folder or where to find it. Those checking
facebook from an iphone cant even see that folder from their phone- they must check from
a computer. Request that they friend you. Dont send them a friend request - you can get in
trouble with facebook if you send too many friend requests that dont get answered.
PAGE 36
PAGE 37
HAN DBO O K
HAN DBO O K
RESULTS- Your results are going to vary. I get the best results when I post in groups where
there arent a lot of presenters., which makes sense because its new. I also get great
response in local groups when I offer local pickup. Does everyone purchase right away? No.
In fact, the majority wont - so dont get discouraged or disappointed. And you wont get a
sale off every post. It seems to me that I need to post on about 10-15 groups before I start
getting sales. But, once you have connected with them on FB you can go back a few days
later and check in with them to see if they had questions or if they were unable to order
through the site.
HOW TO SPEND YOUR TIME-
--> create an efficient business
What are income producing activities:

* Introducing someone to the products
* Introducing someone to the opportunity
* Helping others introduce people to products or opportunity
And thats it! All other activities are supplementary or supportive of those two activities.
The most efficient way to spend your time is to concentrate on having conversations with
others- whether that be online through social media, on the phone, in person, through a
party, at a booth, or via skype.
What other activities are important:
CUSTOMER SUPPORT
* Send out thank you cards
* Follow up with TIPS & see how they liked their product
* Encourage customers to host or join
* Contact in 3-6 months for reorder
TEAM SUPPORT
* Incentives
* Team Calls, Newsletters, Online Support
THINGS THAT ARE NOT INCOME PRODUCING
* Going into your back office looking at your numbers and just hoping they will move up
* Clicking on links & watching videos in YouTube
* Keeping up with Kardashians, Duck Dynasty, Honey Boo Boo, Miss USA, Miley Cyrus, Tom
Cruise and whoever
is making news this month. Dont let Facebook ZAP your time!!!!!!
A NOTE ABOUT NUMBERS
Success in Direct Sales/Network Marketing has a lot to do with numbers. The more people
you talk with the more people youll find that want to join or purchase. Remember its LESS
about selling people on the products or opportunity and more about FINDING those that
PAGE 38
HAN DBO O K
will be interested. Also keep in mind that on average it takes someone seeing something
more than SIX times before they are interested. So, make sure you follow-up and continue
that relationship with the prospect, even if they arent quite ready to join.
HOW MANY TO FOCUS ON
PAGE 39
HAN DBO O K
One mistake that many new presenters make is to focus on that ONE new possible recruit.
They continue to follow-up with that ONE potential and dont put efforts into searching for
other team members. While you should never stop asking someone unless they say a
definitive NO, put a note on your calendar on when to follow-up with them and then get
started on looking for others.
ORGANIZE YOUR BUSINESS - --> being organized =
better business
KEEP TRACK OF LEADS!!!!!
-
Notebook
Contact Cards
Excel Spreadsheet
Evernote
Bulletin Board
More than one list: Samples, local pickup, potential presenters, possible hosts, etc . . .
HIGHLIGHT POTENTIAL PRESENTERS & HOSTS
Keep phone numbers/ emails handy to contact
Make note in calendar for when to contact them again
Use more than one form of communication (mail/email/phone/fb/text)
Dont stop contacting unless they say no

KEEP TRACK OF EXPENSES
Write down all orders, included cash & carry
Vehicle mileage & other tax write-offs
Use Pay Quicker or consider separate bank account

USE A CALENDAR/PLANNER
Write down when to contact someone again in the future
Include goals & milestones you want to hit
Dont miss appointments (whether its a phone call, an online conversation or a lunch
meetup)
Keep your word!!!! If you promise to call someone at a specific time or send out
something, make sure you follow through!
FIGURE OUT A SYSTEM AND STICK WITH IT
Dont spend too much time getting organized. Many distributors think they need to get
fully organized before they can go out and sell or share. That is not true!! Sitting in your
office all day will not get your sales. Take one day a month or a couple of mornings to
organize, but thats it! Keep it simple and then go out and work your business!
EVERYTHING IS A TAX WRITE OFF!
- presenters kit
- shipping to you from company for any items your purchase
PAGE 40
HAN DBO O K
- items you purchase for personal use- Any postage to customers

- All mileage to drop off products or do a party
- All marketing material (business cards, blitz cards, event fees, external website costs)
GOAL SETTING- --> if you dont know where youre going how will you know how to
get there
Dont focus on the results, focus on the activity. Be an activity based person.
Focusing on results is very frustrating because they dont come fast enough. Results will
never come fast enough. But you can control the activity that eventually will yield you the
results.
- Mark Smith
SET S.M.A.R.T GOALS!! Specific - Measurable - Attainable - Realistic - Timeframe
BUT, focus on your ACTIVITY!!
Example:
1. MY GOAL IS: (specific within a time frame)
$2,000 in sales this month
2. THE BENEFIT TO ME IS:
To prove to myself I could do it. To be recognized at the team meeting. To earn the
company trip.
To take my family on a vacation.
3. AFFIRMATION:
I am so proud of myself!! I stuck to it!! I earned enough money for our trip. I did a great
job!
4.
BREAK IT DOWN:
To sell $2000/month I need to sell $500/week.
Hold 6 parties this month = 1 1/2 shows each week.
5. ACTION PLAN:
Create a list of people to contact to book shows
Schedule time each day to contact the names on my list to book shows
Book one show a day for the next 8 days (I need to book 8 shows to allow for
cancellations)
Get each hostess a hostess packet
Effectively coach each hostess using the 3 Contact Checklist for successful parties.
6.
WORK THE PLAN:

The key to success isnt necessarily talent. Its persistence and consistency! If you make
a goal - commit
PAGE 41
HAN DBO O K
to that goal. As long as you make it realistic, dont stop until you reach your goal.
7. REWARD YOUR EFFORTS:
Equally important is to celebrate your successes!! Give yourself rewards for each step
along the way. YOU
are your best motivator because you know what gets you motivated.
PAGE 42
Lets Set Some Goals!- WHAT IS MY ONE MONTH GOAL?
YEAR GOAL?LEARN TO EARN- --> invest in yourself!
HAN DBO O K
MY SIX MONTH GOAL?
MY
You are embarking on a NEW business, possibly doing network marketing for the first time.
Its okay if you dont know everything right away! Most people go to school for their
professions. To be successful in network marketing, youll want to gain knowledge to
improve and to build a strong successful business.
The co-founder of NuSkin, and multi-million dollar earner as a distributor, Keith Halls, said
one of his BIGGEST tips to someone that wanted to be successful was to take 20-40 minutes
a day to read & learn. EVERY DAY. What you read is up to you: self-help, leadership,
scriptures, direct sales books, etc . . . The KEY is that you need to learn and grow and as a
leader, person, and direct seller to find long term success.
If you are coachable and eager to learn and then apply what you learn, you can do well in
this business!
RECOMMENDED READING LIST
Go Pro, Eric Worre
Rock Star Recruiting School, Sarah Robbins
The 7 Habits of Highly Effective People, Steven Covey
Eat That Frog, Brian Tracey
Your First Year in Network Marketing, Rene Reid Yarnell
The Secret, Rhonda Byrne
Think and Grow Rich, Napoleon Hill
The 4-Hour Work Week, Timothy Ferriss
The Success Principles, Jack Canfield
The Power of Focus, Jack Canfield
The 9 Steps to Financial Freedom, Suze Orman
The Four Agreements, Don Miguel Ruiz
The Wealthy Spirit, by Chellie Campbell
ONLINE TOOLS
www.sarahrobbins.com
www.jimrohn.com
http://networkmarketingpro.com
www.karenphelps.com
www.trainyourbrain.com
www.julieannejones.com
www.averagetoexcellence.com
Add your own to this list:
__________________________________
PAGE 43
HAN DBO O K
__________________________________
__________________________________
BE YOUNIQUE 24/7-
--> make your business a casual part of your life
24/7 doesnt mean you are working 24 hours every day of the week. NO. What it does
mean is that you incorporate Younique into your everyday activities. You can do this in a
variety of ways:
KEEP YOUNIQUE IN YOUR BAG - always be ready for a conversation
*
set of 3D lashes
business cards or postcards
notebook or contact cards to get their information

BE PROFESSIONAL
Confident, professional, prepared
Get dressed every morning with makeup & hair even if youll be doing most things at home
Ready to speak with passion about your business
Leave a card with everyone you do business with
Continually have conversations about your business with people you meet
HAVE AN INTENTIONAL BUSINESS
Do something with your business M-F
3-5 conversations a day will SUPERCHARGE your business.

Easy way to remember contacts:
5 leads a day
3 calls to potential presenters, hosts or clients
2 calls to team members to check in
MAKE LISTS: Use the night before to write your list of 6 top things for the next day.
OTHER TIPS
Use your calendar & your notebook or phone to stay organized
Focus on income producing activities
Set goals for your business
Find a balance that is rewarding, yet stretching
Be consistent.
** DONT FORGET YOUR FAMILY!!! Dont let your business overrun your other priorities in
your life. Keep FAITH & FAMILY first. Make business hours and KEEP THEM. Get your kids
on board!
PAGE 44
HAN DBO O K
THE 13 THINGS MENTALLY STRONG PEOPLE AVOID

--> or habits & behaviors that will limit your potential
1. WASTE TIME FEELING SORRY FOR THEMSELVES. You dont see mentally strong people
feeling sorry for their circumstances or dwelling on the way theyve been mistreated. They
have learned to take responsibility for their actions and outcomes, and they have an
inherent understanding of the fact that frequently life is not fair. They are able to emerge
from trying circumstances with self-awareness and gratitude for the lessons learned. When a
situation turns out badly, they respond with phrases such as Oh, well. Or perhaps simply,
Next!
2. GIVE AWAY THEIR POWER. Mentally strong people avoid giving others the power to make
them feel inferior or bad. They understand they are in control of their actions and emotions.
They know their strength is in their ability to manage the way they respond.
3. SHY AWAY FROM CHANGE. Mentally strong people embrace change and they welcome
challenge. Their biggest fear, if they have one, is not of the unknown, but of becoming
complacent and stagnant. An environment of change and even uncertainty can energize a
mentally strong person and bring out their best.
4. WASTE ENERGY ON THINGS THEY CANT CONTROL. Mentally strong people dont complain
(much) about bad traffic, lost luggage, or especially about other people, as they recognize
that all of these factors are generally beyond their control. In a bad situation, they
recognize that the one thing they can always control is their own response and attitude,
and they use these attributes well.
5.
WORRY ABOUT PLEASING OTHERS. Know any people pleasers? Or, conversely, people who
go out of their way to dis-please others as a way of reinforcing an image of strength? Neither
position is a good one. A mentally strong person strives to be kind and fair and to please
others where appropriate, but is unafraid to speak up. They are able to withstand the
possibility that someone will get upset and will navigate the situation, wherever possible,
with grace.
6.
FEAR TAKING CALCULATED RISKS. A mentally strong person is willing to take calculated
risks. This is a different thing entirely than jumping headlong into foolish risks. But with
mental strength, an individual can weigh the risks and benefits thoroughly, and will fully
assess the potential downsides and even the worst-case scenarios before they take action.
7.
DWELL ON THE PAST. There is strength in acknowledging the past and especially in
acknowledging the things learned from past experiencesbut a mentally strong person is
able to avoid miring their mental energy in past disappointments or in fantasies of the glory
days gone by. They invest the majority of their energy in creating an optimal present and
future.
PAGE 45
8.
HAN DBO O K
MAKE THE SAME MISTAKES OVER AND OVER. We all know the definition of insanity, right?
Its when we take the same actions again and again while hoping for a different and better
outcome than weve gotten before. A mentally strong person accepts full responsibility for
past behavior and is willing to learn from mistakes. Research shows that the ability to be
self-reflective in an accurate and productive way is one of the greatest strengths of
spectacularly successful executives and entrepreneurs.
9.
RESENT OTHER PEOPLES SUCCESS. It takes strength of character to feel genuine joy and
excitement for other peoples success. Mentally strong people have this ability. They dont
become jealous or resentful when others succeed (although they may take close notes on
what the individual did well). They are willing to work hard for their own chances at success,
without relying on shortcuts.
10.
GIVE UP AFTER FAILURE. Every failure is a chance to improve. Even the greatest
entrepreneurs are willing to admit that their early efforts invariably brought many failures.
Mentally strong people are willing to fail again and again, if necessary, as long as the
learning experience from every failure can bring them closer to their ultimate goals.
11.
FEAR ALONE TIME. Mentally strong people enjoy and even treasure the time they
spend alone. They use their downtime to reflect, to plan, and to be productive. Most
importantly, they dont depend on others to shore up their happiness and moods. They
can be happy with others, and they can also be happy alone.
12.
FEEL THE WORLD OWES THEM ANYTHING. Particularly in the current economy,
executives and employees at every level are gaining the realization that the world does
not owe them a salary, a benefits package and a comfortable life, regardless of their
preparation and schooling. Mentally strong people enter the world prepared to work and
succeed on their merits, at every stage of the game.
13.
EXPECT IMMEDIATE RESULTS. Whether its a workout plan, a nutritional regimen, or
starting a business, mentally strong people are in it for the long haul. They know better
than to expect immediate results. They apply their energy and time in measured doses and
they celebrate each milestone and increment of success on the way. They have staying
power. And they understand that genuine changes take time.
http://www.forbes.com/sites/cherylsnappconner/2013/11/18/mentally-strong-people-the-13things-they-avoid/)
PAGE 46
YOUNIQUES QUALITY GUARANTEE
HAN DBO O K
--> how to replace or return products
**ALL ISSUES FOR SUPPORT CAN GO TO

www.youniqueproducts.com/business/support**
3-HOUR WINDOW ORDER CANCELLATION- Orders can be cancelled within three hours of
being placed. This is done through a Customers Younique account under their order history,
order ID, and Cancel. To change an order, the initial order must be cancelled and a new
order placed. Once the 3-hour window has passed, orders cannot be cancelled.
Within 14 Days of Product Delivery- Within 14 days of product delivery, if a customer is
unsatisfied with the quality of Younique products for any reason, they may return them to
Younique for a full Younique Product Credit (Y-Cash), an equal-value product exchange, or a
full refund, minus shipping and handling. Returns and exchanges need to be filed by
submitting a Support Request. An agent will contact the customer with the next steps
required for completing the return.
Within 15-30 Days of Product Delivery- Within 15 and 30 days after Product Delivery,
Products can be exchanged for Younique Product Credit (Y-Cash), an equal-value product
exchange, or 80% of a full refund, minus shipping and handling. Returns and exchanges
need to be filed with Younique Customer Support. An agent will contact the customer with
the next steps required for the return. Please see steps below for returning products to
Younique.
Within 31-90 Days of Product Delivery- Within 31 and 90 days after Product Delivery,
Products can be exchanged for Younique Product Credit (Y-Cash), or an equal-value product
exchange, minus shipping and handling. Returns and exchanges need to be filed with
Younique Customer Support. An agent will contact the customer with the next steps required
for completing the return.
PRODUCT WARRANTY- If a product is believed to be defective, please contact Support to
file a claim. Products proven to be defective will be exchanged for a product of equal or
lesser value.
PERSONAL INCOMPATIBILITY- If a Customer experiences personal incompatibility with
Younique products (such as an allergy to an ingredient), then the customer should
immediately contact their physician. To return a product based on personal incompatibility,
the customer may contact Support. An agent will then contact the Customer to discuss
options, such as product credit, and applicable refund, or to ship a replacement product of
similar or lesser value at no additional charge. For Quality Control, Customers are asked to
describe the nature of the Personal Incompatibility in the Support Ticket.
DEFECTIVE OR DAMAGED- If a product is defective or arrives damaged from Carrier
handling, the customer is asked to submit a Support Request and Support will send a
replacement right away. Customers are asked to include digital photo(s) of the damaged or
defective product with your Support Claim so Younique can forward to the Carrier or
Manufacturer.
LOST OR STOLEN SHIPMENT CLAIMS- Younique provides tracking numbers for every
package sent. The customer is responsible for checking with their local postal carrier if a
tracking number shows a package as having been delivered yet the customer has not
received it. In some cases, the customer may be required to file a lost/stolen claim with their
local post office. After a shipment has been reported lost with the local carrier, a support
request may be made to request replacement of the lost shipment.
PAGE 47
PAGE 48
HAN DBO O K
HAN DBO O K
INSTRUCTIONS FOR RETURNING PRODUCTS TO YOUNIQUE- Requests for product

exchanges or returns must be go through the Younique Customer Support Portal. A customer
support agent will then provide the customer with return instructions, a return mailing
address and a Return Merchandise Authorization number (RMA) within approximately 1
business day of the original request. If the customer doesnt have means to access the
online customer support portal, then the request for product return or exchange may be
initiated by calling 1-801-207-9753, Monday - Friday, 6 AM - 6 PM (MST). An original order ID
is required for product returns or exchanges.
product of the products
PRODUCT EDUCATION
--> be a
NATURALLY-BASED PRODUCTS
Every single one of our products are considered naturally-based and a majority of them are
considered all-natural. The National Ingredient Resource Center (NIRC) considers a product
"all-natural," if it contains at least 95% of ingredients that fits their criteria for natural
ingredients. The other 5% may come from ingredients that do not meet their criteria for
natural, but do not contain synthetic fragrances, artificial colors, or harmful fillers.
Younique uses mostly natural and/or organic ingredients, as well as also using some
synthetic ingredients. Sometimes it is necessary to use a non-toxic synthetic ingredient (s)
when no equivalent can be found in nature. While the idea of using 100% all natural
products may seem appealing, it is not practical and does not necessarily mean they are
safe. In fact, failure to include effective preservatives in a product can lead to health
problems, such as skin infection. It is necessary to use some type of synthetic non-toxic
preservative (s) to ensure the products you use are safe. The recent negative publicity
surrounding the use of parabens may give the impression that all synthetic preservatives are
toxic or carcinogenic, when in fact, they are not. In an ideal world, we'd be able to pluck the
leaves or seeds from a plant or tree, crush it up and mix into our products and come up with
a safe and effective preservative. In reality, this is not feasible. Some natural preservatives
are originally plant derived, but must undergo a chemical process to convert them into a
viable and effective compound strong enough to prevent and combat bacteria and fungus. A
balance must be struck between effectiveness and gentleness - in other words, a
preservative, which is not only non-toxic, but one that won't cause skin irritations or allergic
reactions.
There are many synthetic ingredients that are considered to be safe and non-toxic.
Conversely, there are all-natural ingredients, which can be considered toxic, and you
wouldn't want to use. From our perspective and in our research, it is more important for a
product to be safe and non-toxic rather than a 100% all-natural and organic. With that in
mind, here is how our products fair in relation to that pretty amazing facts really! You can
take pride in the fact that these percentages are way above industry standard and are quite
impressive!
BB Flawless is 93% +/- Natural
Glorious Face & Eye Primer is 96% +/- Natural
Moodstruck Minerals (incuding Concealers, Blushers, Matte and Shimmer Pigments)
PAGE 49
HAN DBO O K
are all 100% Natural

3D Fiber Lashes Transplanting Gel is 87% +/- Natural and the Green Tea Fibers are
100% Natural
Refreshed Rose Water is 93% +/- Natural
GLUTEN FREE PRODUCTS
Moodstruck Concealers & Blushers
Moodstruck Pigments
Glorious Primer
3D Fiber Lashes
Lucrative Lip Gloss
BB Flawless
The Following Products are NOT Gluten-Free:

Refreshed Rose Water (Hydrogenated Starch Hydrolysate)
VEGAN PRODUCTS
Moodstruck Concealers
Moodstruck Blushers
Refreshed Rose Water
BB Flawless
The Following Products are NOT Vegan:

Moodstruck Pigments (Carmine)
Glorious Primer (Elastin)
3D Fiber Lashes (Collagen)
Lucrative Lip Gloss (Beeswax)
NUT ALLERGIES
BB Flawless does have Shea Butter in it. The Food Allergy Research and Resource Program
reports the shea nuts are a tree nut, but that they do not belong in the list of commonly
allergenic tree nuts. It is the oil from the shea nut that is used. The oil contains little protein,
which is what triggers the allergic reaction. The risk of a reaction to the Shea Butter is
considered to be extremely low to those who do have a nut allergy. Most people with nut
allergies do not have a problem using Shea Butter, but it should be noted for those with
extreme cases.
PAGE 50
HAN DBO O K
INCENTIVES OR SAMPLES TO MAIL OUT --> make a list!

NAME
PAGE 51
ITEM
ADDRESS
DONE
NAME
PAGE 52
ITEM
ADDRESS
HAN DBO O K
DONE

Presenter Handbook

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Presenter Handbook

Uploaded by

Copyright:

Available Formats

YOUNIQUE P RESEN T ER

Corporate & Upline Contacts ..

What to Do Right Away 6

Sponsoring New Presenters.

How to Build it Big.

Checklist for New Presenters..

Balancing Your Time..

Organize Your Business..

Recommended Reading List

13 Things Mentally Strong People Avoid..

Younique Quality Guarantee

FACEBOOK & NETWORKING GROUPS

Makeup Mascara & Mayhem (Team Mascara Mayhem FB page):

TINAS FabuLASH Flygirls - https://www.facebook.com/groups/337327493075150/

TITLE RANK VS. PAID RANK

First Level Presenters are those you personally sponsored.

First Generation Elite is someone that has advanced to GREEN or higher.

COMPANY SALES include every single person in your entire downline

Each Presenter you personally sponsor is part of

your First Level. Everyone that you sponsor and

get rewarded BIG

--> know what effort you need to

put in to get results you desire

BUILD A TEAM & SEE SOME GREEN

PARTIES AND ORDERS

--> how to purchase & sell products

HOW TO PURCHASE YOUR OWN PRODUCTS

she earned, your hostess needs

--> partner with your hostess to make it a win for both of

Coach her to keep refreshments simple

Casually, and briefly mention the opportunity to join your team.

1. Ask her about outside orders

Tell her what time you will be arriving.

* They think their friends would like it

* The Presenter was FUN!

--> lets get this party started!

AWAKE Facial Cleanser

BB CREAM (1-2 shades)

LIPGLOSS (Luxe is a great neutral color)

* White Washcloths (5-10) (walmart/target)

everyone sample the lashes).

* Business Cards. Give everyone 1-2 cards

* Presenter Info. Have a photo of the kit and some info

* Have each person order of the website

HOST BINGO- --> ways to earn even more free product!

Call guests the

Guest list filled

Hold your party

Have two outside

Return your with

REWARD for BINGO: ________________

ASSUME THE SALE

sample the lashes right now?

Start with a higher priced item and be able to offer an alternative.

When you ask a question WAIT for the ANSWER.

Tell yourself you CAN!! Daily Positive Affirmation!

Always listen for the maybe.

Offer alternatives to objections.

Learn to answer objections with FEEL, FELT, FOUND.

SELLING 101KEEP IT OPEN!!

* Place a drawing box at a salon and pick up leads weekly

SPONSORING NEW PRESENTERS-