Conner L.

Morse
620.338.7431 | morse.conner@hotmail.com | linkedin.com/in/connermorse
Grand Rapids, Michigan
Summary: Natural leader and customer service focused professional experienced in numerous areas of sales, hospitality
and food & beverage. Success-driven by client satisfaction and retention through interpersonal skills, relationship building
and exceeding expectations. Proven abilities in written & oral communication and recognized for time management skills,
problem solving and attention to detail. Adaptable to rapid change while ensuring efficiency, quality and effectiveness.
Familiar with computer applications such as Microsoft Excel, Word, PowerPoint, Outlook, Facebook, LinkedIn and Twitter.
PROFESSIONAL EXPERIENCE
Post Properties, Post Midtown Square Houston, TX
Leasing Consultant
(April 2013 December 2014)
Strengthened the POST brand through marketing of Class A apartment community of over 650 apartment homes
Utilized Lead2Lease software and time management skills to follow up and manage 10 client leads or more daily
Top 10% of leasing consultants company-wide with over 180 leases having generated over $3 million in rent
Used Yardi software to process over 200 applications, run background checks and coordinate logistics for moves
Implemented storage unit plan to improve accuracy, projecting $10,000 additional income if marketed correctly
Key Achievements: Six time company-wide leasing consultant of the week. Met goal of 14 move-ins in one month
(2x). Shopper of the month award. Perfect shopping report on all mystery shop evaluations. Over 180 leases
WineStyles, the Vintage Houston, TX
Event Coordinator & Tasting Room Sales Associate
(February 2012 April 2013)
Planned logistics of events of 10 to 140 guests including birthdays, corporate gatherings and small receptions
Demonstrated solid written and verbal communication skills through phone, e mail & conferences with clients
Recommended over 200 wines for off premise consumption as well as wine tastings and during live music events
Coordinated with vendors for new orders, to process special order requests and resolve payment discrepancies
Contributed to the successful expansion of 500 members through marketing techniques and brand awareness
Houston Wine Merchant Houston, TX
Part Time Sales Associate
(March 2012 January 2013)
Delivered wine and liquor orders up to $25,000 safely and on time to restaurants, bars and country clubs daily
Assisted customers with wine and liquor purchases through recommendations and use of point-of-sale system
Inspected daily deliveries and matched products with invoices to ensure accuracy of daily and weekly inventory
ARAMARK, Coors Field Denver, CO
Concessions Intern
(May July 2011)
Participated in daily concessions operations, often for sold out crowds of 50,000 during MLB games and concerts
Assisted in directing and supervising 8 to 10 employees per stand while communicating with IT and Warehouse
Managed and recorded liquor, beer and wine inventory for five premium bars before and after home stands
Developed informational pamphlet defining duties and FAQs for new supervisors to reference during their shift
ARAMARK, National Conference Center Lansdowne, VA
Food and Beverage Intern
(May July 2010)
Rotated weekly through different areas of Food and Beverage including culinary, banquets and the dining hall
Set up, serviced, and broke down conference rooms, proms, receptions and banquets of up to 1,800 guests
Researched company issues and made several presentations to staff, head managers and the executive committee
Played critical roles working with other interns to implement and roll out new safety program for all departments
EDUCATION AND ORGANIZATIONS
Kansas State University Manhattan, KS
Bachelor of Science in Business Administration
& Hospitality Management

Hospitality Management Society

National Society of Leadership and Success
Eta Sigma Delta Honorary Society