MEGHAN K.

FREEMAN
913-787-5545

mwfreeman@everestkc.net

13411 W 73 St. Shawnee, KS

ACCOMPLISHMENTS
Utilize strategic thinking and analytical skills to meet and exceed business needs demonstrated at Ferrellgas.
Develop, deliver and coordinate training for multiple clients demonstrated at Freeman Enterprises,
Manage development of Leadership Academy through cross-functional teams at Cerner,
Demonstrate multi-tasking and maintaining project momentum at Terracon,
Manage key projects for senior executives, internal employees and clients demonstrated at Terracon,

Determine innovative approaches to improve training within parameters demonstrated at Cerner,

Manage budget of business and individual clients to meet revenue projections at Keller Williams,
Adapt quickly to new industries and clients demonstrated at Freeman Enterprises and Terracon and
Serve as change agent for adult learning principles at multiple companies and in the community.

EXPERIENCE

TERRACON
2012-Present
Learning and Development Manager
Provide leadership and oversight of cross-organizational project team to incorporate Incident and
Injury-Free safety program into culture of organization. Translate business needs into learning
and development plan based on adult learning principles. Coached all employees from C-level
executives to entry-level technicians in adoption. Develop and deliver training sessions. Manage
communication plans. Assist in reducing EMR ranking from over 2 to below one, creating
significant increase in business opportunities.
Develop and deliver Project Management curriculum, focusing on increasing client relationship
building and improving appropriate financial management of projects. Train and coach course
facilitators. Design activities to enhance skill development, including pre and post assessments.
Prepare follow-up program to improve transfer of learning to job performance. Manage 150
participants through course pilot offering.
Redesign Ethics training. Manage changes through Board of Directors, senior executive and
business leader approval. Train 3,000 employees through online course and team meetings.
Manage team of learning and development professionals. Manage vendor relationships.
FERRELLGAS
2010-2012
Training / Instructional Designer
Managed field office operational improvement program contributing a significant portion of a one
million dollar expense reduction. Conducted field-wide needs assessment. Designed program
consisting of seven courses with extensive system documentation. Delivered content via stand-up
training and webinars. Evaluated and conducted follow up program to ensure adoption.
Converted material to e-learning modules for all future hires.
Collaborated with managers and employees to assess, develop, deliver and evaluate client service
communication program. Reduced management escalations by 90%.
REECE AND NICHOLS / KELLER WILLIAMS
2003-2010
Sales Associate / Owner
Assessed housing needs of prospective clients developing over 50% of prospects into committed
clients. Identified housing alternatives to meet objectives resulting in 70% closed business.
Effectively educated and trained clients on use of home search tools, use of appropriate vendors
and regulations of real estate transactions resulting in 100% closure rate.

MEGHAN FREEMAN

913-787-5545

CERNER CORPORATION
2001-2003
Training Project Manager
Designed Associate Client Experience (ACE) to improve associate/client interaction. Presented
concept to senior executives. Developed project plan. Achieved approval. Determined system
skill requirements. Designed training to meet requirements in established time frame. Deployed
pilot team, served as team leader. Reported results to management. Identified improvements and
implemented. ACE Program currently earns company over $5 million in revenue yearly.
Improved employee time to competency by developing sales training curriculum and revising
Sales Associate Training. Reduced length from 15 days to 10, increased activity based learning,
moved knowledge transfer activities to pre-work, reduced variance of subject matter presenters
and increased participant satisfaction ratings from 4.5 to 4.8 on a 5.0 scale.
Redesigned and delivered global new employee orientation program based on focused learning
objectives. Managed staff of trainers and subject matter experts to execute delivery.
FREEMAN ENTERPRISES
Owner / Training Specialist
1994-2010
Drove change in strategic and analytical thinking skills for multiple small businesses with
leadership, sales and communication projects resulting in satisfactory return on investment.
Utilized coaching and mentoring abilities to improve leadership and interpersonal skills. Worked
with all levels of employees from entry-level to company leaders.
Managed budget of my company and client companies to achieve reduction in turnover and
increase in employee satisfaction.
UNITED MISSOURI BANK
Training Specialist

1990-1994

EDUCATION/TRAINING
Bachelor of Science Business Management and Marketing
Towson State University, Maryland

1986

Training
Ongoing
Completed numerous professional development courses including: DDI Coaching Certification,
Presentations that Sell, Training Design and Delivery Techniques, Situational Leadership, Behavioral
Interviewing, E-learning Design and Delivery and Effective Relationship Building.

APPLICATIONS

Microsoft Office, Adobe Captivate, Articulate Storyline, multiple learning management, contact
management, knowledge management and document management systems.

COMMUNITY INVOLVEMENT

KC ASTD Vice President of Special Events, President-Elect, President

KC ISPI Director of Membership
4H Youth Membership Coordinator
Youth group leader
Beginning CPLP certification process