Reconnexion Counselling

Privacy Policy

Overview
Reconnexion Counselling is committed to complying with the Privacy Act 1988, the Australian
Privacy Principles 2014 and the privacy provisions of all applicable legislation.
This privacy policy covers all personal information held, this includes information, or opinions
regarding an individual whose identity is apparent, or can be reasonably ascertained from that
information. This includes information collected from people through the office, telephone and
internet.
Collecting Information
When information is collected from an individual, we will ensure that we do so in a fair manner and
that we inform the individual of how to contact our organisation. We will only collect information
that is necessary for our functions and activities. Additionally we will advise individuals of the
purpose for which their personal information is collected.
If sensitive information is collected, as defined under the Privacy Act it will be treated with the
utmost security and confidentiality. Information will not be collected for any purposes other than
those for which we have obtained the individuals consent, unless the law requires otherwise in
accordance with the Privacy Act.
Where an individual chooses to not provide requested information, we will advise them of the
consequences non-disclosure may have. For example, withholding certain information may limit the
ability to provide relevant services to individuals.
Disclosing Information
Information pertaining to the individual will only be disclosed in accordance with the Privacy Act.
This means that personal information may be disclosed:

For the purposes we have stated we are collecting it for, and for related purposes an
individual could reasonably expect,
Where the individual has provided for us to do so,
As required by law, or
Under other circumstances as permitted under the Act.

12/02/15

Access to personal Information

Individuals are able to access their personal information upon request, except in circumstances as
outlined in the Privacy Act.
Security
Personal and other information collected by Reconnexion Counselling will be managed
confidentially and securely and will be promptly destroyed when no longer required.
Data Quality
All reasonable steps will be taken to ensure that data collected, used and disclosed is accurate,
complete and up to date and has been obtained directly from individuals or other reputable sources.
Privacy Inquiries
Any inquiries or concerns in relation to this Privacy Policy may be directed to Reconnexion
Counselling.
Availability and review of Policy
The Reconnexion Counselling privacy policy is available to the public and a link to this policy will
be provided upon request.

This policy will be reviewed and amended as legislation changes.

12/02/15