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  • Researchplan - Users

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    Researchplan Users Probekit + Basis for deeper interviews + Better understanding of user situation Inteviews + understanding of todays service + The Future + Problems / Opportunities + Drives + Needs and Desires users + Old + Parents to young children + Immigrant women + Students + Petrolheads + Extreme-users Shadowing + Mapping the whole customer journey.

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    Researchplan | Users

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    Researchplan Users Probekit + Basis for deeper interviews + Better understanding of user situation Inteviews + understanding of todays service + The Future + Problems / Opportunities + Drives + Needs and Desires users + Old + Parents to young children + Immigrant women + Students + Petrolheads + Extreme-users Shadowing + Mapping the whole customer journey.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    19 views2 pages

    Researchplan - Users

    Uploaded by

    api-26167730
    Researchplan Users Probekit + Basis for deeper interviews + Better understanding of user situation Inteviews + understanding of todays service + The Future + Problems / Opportunities + Drives + Needs and Desires users + Old + Parents to young children + Immigrant women + Students + Petrolheads + Extreme-users Shadowing + Mapping the whole customer journey.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Researchplan | Users Probekit

    + Basis for deeper interviews


    + Better understanding of
    user situation

    Inteviews

    + Understanding of todays
    service
    + The Future
    + Problems / Opportunities
    + Drives
    + Needs & Desires
    Users

    + Old
    + Parents to young children
    + Immigrant women
    + Students
    + Petrolheads
    + Extreme-users Shadowing

    + Mapping the whole


    customer journey

    Cultrue Hunt
    + Understanding of todays
    service
    + Service level
    + Personal viewpoint
    Researchplan | Experts Inspiration

    + Volvo Trucks production


    + Trip

    Service

    + What is good service?


    + Benchmarking
    + Traveling

    Publictransport City Planning


    + Länstrafiken + Umeå Kommun
    + Umeå Kommun
    + Hållbart Resande Future plans
    Technology Vehicle + Nobia
    + Driver Interview
    + Feasible technology + Vehicle architecture
    System Overview

    Enviroment
    + Environmental impact
    + Problems
    Enviromental
    Scanning

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