Professional Documents
Culture Documents
Empowerment is often defined as the act of giving people the opportunity to make
workplace decisions by expanding their autonomy in decision making (Vogt, 1997).
Also, empowerment has been described as the breaking down of traditional hierarchical
structures (Blanchard, 1997). From a service perspective, empowerment gives
employees the authority to make decisions
The Coca-Cola Company began working toward its 5by20 commitment in Brazil, India,
the Philippines, and South Africa in 2010. Since then, 300,000 women have
participated in 5by20 initiatives in 12 countries. 13 The Company expects 5by20
initiatives to reach 1.5 million women in 20 to 30 countries by 2015 and 5 million
women in 100 countries by 2020.