The Systemic Model

Environment
Sources
Alternati
ve
Resourc
es

Inputs
Source
Choices
Human and
NonHuman
resources

Processing/
Transformati
on
Subsystems and
Internal
Processes,
Objective,
Organization,
Decision,
information,
communication,
control,
evaluation

Efficiency Concerns
Effectiveness Concerns

Outputs
Outputs and
Measures
Products and
services,
tangible and
intangible

Receivers
Receiver
Utilities
and
Benefits
Multiple
Receivers
, external
groups,
claimants

 Sources: Where do resources come from? Where does all

alternative sources come from? How long does it take to
receive resources ideally? What are the usual problems
that occur during procurement?
Inputs: What are the resources used for production
including manpower?
Processing: How is information disseminated? What is
the organizational structure? Who are the persons in
charge? What are the processes used in production?
What are the decisions that are made throughout
production? What are common causes of delay?
Outputs: What are the quality measures used on the
finished product? What are the finished products? What
are services that are provided after? What are common
causes of delay?
Receivers: How long does it take for the product and
services to reach the customer ideally? What are the
recurring problems encountered?
Effectiveness: How do these problems affect production?