PEER MENTOR TRAINING OUTLINE

DAY 1: Introductions of TSC

Introduce TSC Team & CDC Team

Introduction to PM work station and location of office supplies
o Guide line on usage of refrigerator and microwave
Instructions on utilization on Outlook Email
o Check both email boxes (personal and transfer mailbox)
o Provide copies of Transfer Mailbox tiered structure
o Review Hamster Revolution
Subject line etc.
Instructions on utilization of Outlook Calendar
o Inputting work schedule
o Sharing of calendar
o Creating and accepting Invitations
o Categorization Colors
Instructions on utilization of Task List
Instructions on utilization of G:Drive
o Steps to access G:Drive
TSC Folder
Interest Cards Folder
NSO Folder
Class Presentation Folder
Data Folder (Interest Cards)
Peer Mentor Completed & In-Progress
o Academic Year
In-Progress Folder
Completed Folder
Peer Mentor Expectations and Dress Code etc.
Supervisor One-on-One meetings (conducted by CP)
Assignment Delegation: 30 second pitch
Entering time on timesheet and expectations; overview of submission dates

DAY 2: Transfer Tools & Resources

DWDs and other CCD transfer agreements

o Colorado Department of Higher Ed website overview
Colleges & Universities research training PPT
Transfer Guides & Degree Works

Transfer Checklists
o Locations in Center and on G:Drive
Tuition Cost Comparison List

DAY 3: Classroom Presentations

Procedures Checklist
Classroom Presentation PPT training
Review Class Presentation
Classroom technology training in CNF Conference Rooms
o USB training
o Log-In training
o Projector and Screen Training
Interest Cards/Marketing Tools/Prizes
o Interest Cards Database location on G:Drive

****Shadow other PM/STAFF conduct classroom presentation when opportunity arises ***
DAY 4: Transfer Sessions

Transfer Session PPT training

Review 0-30 Session PPT
Locations of equipment needed to facilitate Transfer Session
D2L PPT Training
o Set Up Quizzes
o Weekly Data Report
Example reports provided by MB & SM

****Shadow other PM/STAFF conduct classroom presentation when opportunity arises ***
DAY 5: New Student Orientations/Transfer Fair and Week/Tabling

New Student Orientation

o Procedures Checklist
o NSO PPT training
o Review NSO Presentation
o Interest Cards/Marketing Tools/Prizes
Interest Cards Database location on G:Drive
Transfer Fair and Transfer Week
o Briefly Overview
Planning and staff involvement
Activities that take place
PM roles during these events
Tabling

Materials to bring
Tabling Cloth
Interest Cards
Location of database on G:Drive
Marketing
Prizes
Business Cards

DAY 6: Student One-on-One Appointments

Rules and Procedures

Tools and Resources
o Transfer Guides
o Transfer Checklist
o Transfer Equivalency Sites
Types of services and assistance offered

***Shadow PM/Transfer Specialist conduct One-on-One when opportunity arises***

DAY 7: Policies and Procedures for End of Semester/Review Days 1-6

Explanation of end of semester evaluations

Creating E-Portfolio/Resume
Profession Development
o Requirements
o Approval for outside professional development events
Review Days 1-6
o Feedback and Questions

DAY 8: Review Day/Mock Presentations

Review Days 1-6

o Feedback and Questions
Mock Presentations
o Class Presentation
o Transfer Session
o New Student Orientation Presentation
o Provide Constructive Criticism
Discussion of all other administrative/clerical duties/marketing/student outreach that pertains
to Transfer Success Center

DAY 9 & DAY 10: Training at the Front Desk (Provided by Kim DeRosa)

Introduction to the Lab and policies and procedures students should follow

Front Desk expectations, policies, and procedures

Location of Transfer Guides and College Brochures
Location of all student forms
Location of Front Desk procedures
Answering Phones/transferring calls/taking down messages
Student Sign-In sheet & Intake forms
Scheduling Student appointments (Color Coding)
Making calls to remind student of their appointments
T-Shirts Procedure
Other front desk duties assigned