Erica Ross

[6430 s. Wolcott Chicago, IL 60636] [7739881397

] [rosserica1@hotmail.com

Objective

Seeking a full-time position that will allow me to use my communication, creativity, and
interpersonal skills, and that would expand my experiences with a company that offers
growth and development.

Experience
New Generation Learning Center
Preschool teacher assistant Sept 2013 - current
Primarily responsible for the fulfillment of the emotional and physical needs of students,
classroom cleanliness and safety, daily snack distribution, and the completion of various
tasks as assigned by the Preschool Lead Teacher. The individual in this role will have the
energetic, nurturing personality that draws young children. Beyond having the inclination
to join in the fun, these individuals will have an obligation to safety, an appreciation for
program rules and regulations and effective communication skills.
Cashier-shift manager/customer service
October 2005/ April 2012 Burger King, Blue Island, IL
Point of sale experience with consistent customer interaction. Processes customer sales
transactions and all types of payment by operating cash register and all applicable
equipment, greeting customers, lifted boxes 30lbs. and up stocking products.
In School Security Support Temp (Youth Outreach)
December 2008/ June 2009 Chicago Public Schools, Chicago, IL
Secured hallway areas, made sure students and staff were safe.
Personal Assistant
September 2004/ September 2008 DHS Aabcor brain/injury, Chicago, IL
Assisted a young male child in daily activities, dropped off and picked up child from
school, tutored in class work, daily walks, reading, traveled to and from therapy classes.
Receptionist/Customer Service
February 2002/ June 2004 /UBS Paine Webber, Chicago, IL
Greeted and directed customers, organized office transferred calls messages, completed
data entry, filed documents, mailing system, switchboard operator

Education

Richard J. Daley college, Chicago, IL

Currently attending
Major: Early Childhood Education
William Rainey Harper High School, Chicago, IL
Graduated Date: June 2003
Diploma received: High school diploma

Qualifications

Highly motivated, excellent customer service skills creative and flexible, skilled at
building effective and working relationships with internal and external customers,
cash register operator for 8 years experience, working in customer service field
Erica Ross
6430 s Wolcott Chicago, IL 60636, (773 )504-3360, rosserica1@hotmail.com

10 years. Office and administrative support

computer literate - Microsoft Word, Power Point, Excel, Works Processor, faxing,
switchboard operator.

References

References are available on request.

Erica Ross
6430 s Wolcott Chicago, IL 60636, (773 )504-3360, rosserica1@hotmail.com