Terra Ridenhour

OBJECTIVE:
I desire to secure a challenging position which my experience and skills will allow me to gain continued
knowledge, professional growth and promotional potential.

EMPLOYMENT
Insurance Biller A Center for Vision Care

North Hollywood, CA

07/2009 to 07/2011

While employed at the vision center I was responsible for filing claims to the insurance companies such
as VSP both and paper and electronic claims. I also filed Medicare primary and secondary claims
electronically. I was also responsible for checking claims status, working the AR reports, and answering
calls from patients to help with any billing issues.
Medicaid Billing Representative Action Professional Recruiters Lakeland, FL 12/2008 to 05/2009
While employed with NCO through Action Professional Recruiters my responsibilities included verifying
Medicaid eligibility, verifying authorization numbers are approved for services rendered, and along
with billing Medicaid primary electronically or through the Medicaid website, I also bill Medicaid
secondary on UB 04 claim forms. I am also pulled to work on special projects such Medicaid aging
reports. Other duties consisted of working the Medicaid denials to insure payment is received, and.
following up on claim status.
Financial Representatives The Eye Institute Dr. Hanzlik Davenport, FL 01/2008 to 10/2008
While employed at the Eye Institute my responsibilities included processing EOB s; collection from
patient and insurance companies; posting payment such as HMO, PPO, Worker Comp, auto insurance,
Medicare and Medicaid; billing claims, following up on claim status, working referrals, insurance
appeals, Insurance Verification and answering phones. I also assisted with greeting patients, preparing
new patient charts and scheduling appointments. I also assisted the office manager with any tasks that
needed to be done.
Financial Representatives The Eye Institute Dr. Hanzlik Davenport, FL 12/2004 to 09/2007
While employed at the Eye Institute my responsibilities included processing EOB s; collection from
patient and insurance companies; posting payment such as HMO, PPO, Worker Comp, auto insurance,
Medicare and Medicaid; billing claims, following up on claim status, working referrals, insurance
appeals, Insurance Verification and answering phones. I also assisted with greeting patients, preparing
new patient charts and scheduling appointments. I also assisted the office manager with any tasks that
needed to be done.

Terra Ridenhour
Insurance Claims Representative Orlando Heart Center Orlando, FL

03/2004 to 12/2004

While employed at the heart center my responsibilities included processing collections from
patients and Insurance companies, posting patient payments, insurance appeals, following up
on claim status, working aging reports, billing Medicare electronically and answering phones
Financial Representatives The Eye Institute Dr. Hanzlik Davenport, FL 08/2002 to 02/2004
While employed at the Eye Institute my responsibilities included processing EOB s; collection from
patient and insurance companies; posting payment such as HMO, PPO, Worker Comp, auto insurance,
Medicare and Medicaid; billing claims, following up on claim status, working referrals, insurance
appeals, Insurance Verification and answering phones. I also assisted with greeting patients, preparing
new patient charts and scheduling appointment

QUALIFICATIONS
I am proficient in the following computer software: Windows 96/98, Microsoft Word, Excel and the
Internet. I am also adept with calculators, and possess the knowledge of general office machines. My
typing speed is 65 words per minute, and I possess transcription skills.

EDUCATION
Eagle Rock High School
Graduated 1995 with 3.0 GPA
Pasadena City College
(06/2013 to Present)

Pasadena City College

(8/95 to 12/99)
Transcripts upon request (3.0)