BTEC 2012

Unit 1 The Online World

Name: Chloe Stone

Lesson 8 Email
(Student Book B Pg 8 - 10)

Starter What is email short for?

Email is short for electronic mail

1. Explain the store and forward system.

The sender and recipient(s) of an email message do not have to be online at the same
time. When one person sends a message, it is stored on an email server. It waits in store
until the recipient signs in, at which point the server forwards the message to them. The
system is known as a store and forward system . This is of great benefit when sending
messages and documents to people in different time zones around the world.
2. Explain the different fields highlighted in the picture below.

1.
2.
3.

1: To field where you enter recipients email addresses

2: Cc field
3: Bcc field
3. List five positive and negative aspects of using email.

Negative:

Positive:

1: Privacy and security. People can

hack into your emails and read material
which should not be available. Some of
that material may pose a risk to your
security, that of your employer or even
that of the nation.

1: Speed of delivery
2: Cost. Unlike the conventional mail
system, there is no additional cost to
the standard broadband charges.
3: Instant delivery on a global scale.

2: Internet access. The fact that both

sender and recipient(s) have to have
email accounts can be a problem.
Some people do not have access to the
internet (or choose not to use it ) so
you cannot assume that everyone has
a email account.

4: Delivery to multiple recipients.

5: Attachments (e.g. documents and
audio and video files).

3: Spam

4: Viruses.
5 : Phishing scams.

A.Silver

BTEC 2012
Unit 1 The Online World

Name: Chloe Stone

4. Explain the following email protocols used.

Acronym

Protocol

Description

Simple Mail
Transfer Protocol

The internet standard used for sending messages

across IP networks in server-to server transfers.
Also used by email users to send a message to an
email server.

Post Ofice
Protocol 3

Used to retrieve emails from an email server over a

TCP/IP connection. This is the
most widely used email retrieval protocol. Normally
users download emails to their local computer using
POP3, deleting them from the email server.

Internet Message
Access Protocol

This is the other popular email retrieval protocol.

Normally users work on the emails as they reside on
the email server using IMAP and do not download
them.

SMTP

POP3

IMAP

5. Use the space below to draw a diagram showing how email works..

Enter
recipients
email into the
field where it
say To

Type what you

want to say to
the other
person.

Press send
when you are
done.

A.Silver

BTEC 2012
Unit 1 The Online World

Name: Chloe Stone

6. Explain how you would add an attachment to an email message.

Use bullet points rather than writing a sentence / paragraph.

Choose a file that you

want to attach.

Click on the attachment

you want to make.

A.Silver

BTEC 2012
Unit 1 The Online World

Name: Chloe Stone

Plenary

This shows that you

have attached the file
a.
What does BCC stand for and how does it work?
It stands for blind carbon copy. You can copy in people to emails butcorrectly.
hide their identify and
email address from other recipients by entering them in this field.
b.

Who invented email?

Shiva Ayyadurai

A.Silver