You are on page 1of 334

. .

1431 2010


Naif Arab University for Security Sciences
()16


: .
:
: . .

:
.
:
.
:
.
: - ( )2.528 & 2.362
- - ( )2.975 & 2.81
( )3.624 & 3.487
- (4.101
& )4.223
- (.)4.661 & 4.564

:
.
.
.
.
.
.

.
.
.

.


Naif Arab University for Security Sciences
College of Graduate Studies

)19(

Department: Police Sciences

Dissertation Abstract
Study Title: The role of transparency and accountability in the reduction of administrative corruption in
the government sectors.
Student: Faris bin Alloosh binBadiAlDubianAl-Subaiee
Advisor: P.D / Amer Khudair AL-Kubaisy.

Research problem: The issue of the study is confined at identifying the role of transparency and accountability
in reducing administrative corruption in the government sectors in kingdom of Saudi Arabia.
Study Population (sample): The study population Consists of those who are concerned in the agencies
involved in combating corruption in the government sectors in Riyadh City .
Study Methodology: The study used a descriptive approach; through the entrance of the social survey,field
study was conducted using a questionnaire developed as a tool for information gathering.
Main Results:
The commitment level of the government sectors to the implementation of transparency between(2,528
& 2,362), the commitment level of the regulatory bodies to accountable the government sectors for its
corruption-if found- between(2,975 & 2,81), the degree of prevalence of corruption patterns under this axis
in the government sectors between (3,624 & 3,487), study results indicated that the extent of severity of
constraints under this axis in the application of transparency and accountability in the government sectors
between (4,223 & 4,101), The extent of importance of the group means under this axis in enhancing
theimplementation of transparency and accountability in the government sectors between (4,661 & 4,564).
Main Recommendations:

Raising the efficiency level of regulatory bodies by granting them sufficient authorities and supporting
them with Manpower and material resources, updating regulations and legislations and streamlining work
procedures, shortening and publishing them, Activating the accountability system (from where you get this?,
Activation the center of performance level measurement in government agencies,as well as the national
Body of administrative anti-corruption, Issuing regulations and legislations and developing strategic plans
binding the application of transparency and accountability, Finding regulations, legislations and standards
necessary for promoting and protecting persons who contribute to detecting the administrative corruption.,
accelerating the investigation and trialprocedures for defendants of administrative corruption cases and
declaring the execution of penalty for who is found to be guilty an average sum of money, Implementing
the E-Government to enhance transparency and accountability and to provide remote service, activating
the role of schools and universities, the media and civil society organizations in promoting the culture of
transparency and accountability, and reducing privacy and monopoly of information, activating the role of
the media in exposing administrative corruption cases and announcing the names of the convicts, benefit
from the experiences of excellence in the implementation of transparency and accountability, enhance
mutual trust with citizens and those who are involved in service by involving them in policy-making.

Key Words) (

Accountability

Administrative Corruption

Bribery

) (

culture of candor

Effectiveness

Efficiency

Empowerment

Extortion

Forgery

Fraud

Good Governance

) (

Governance

Governmental Sectors

Intermediary and Favoritism

Money Laundering
Negligence or Embezzlement

) (

Obstacles

) (

Ombudsmen

Role

the concerned agencies

Transparency

Whistle-Blowing

Abbreviated Words

WB

UNDP

UN

TIO

RIG

NPM

ISO

IDRC

FIA

CPI

) (

..


)
...

..
.

/
( )

... / ...
/

()

/
.. /
.. / ..

/ ..

. . ..

/ ..

..

. .
. . ..

.. ..
.

. .

..

:
. .
. ..

..


..

..............................................................................................

() Key Word

...............................................................................................

.......................................................................................

...................................................................................................................................

..............................................................................................................................

........................................................................................................................

........................................................................................................................

........................................................................................................................

:
1. 1

...................................................................................................

2. 1

............................................................................................

3 . 1
4 . 1
5 . 1

6 . 1

..........................................................................................

.....................................................................................................

..............................................................................................................
..............................................................................................................
.............................................................................................................

7 .1

............................................................................................

:
1 . 2

...............................................................................

...................................................................................................................

1. 1. 2

2. 1. 2

.............................................................................................
......................................................................................................

1
2
3
5
6
6
7
9

12
13
13
36


3. 1. 2

2 . 2

.....................................................................................

....................................................................................

128

..........................................................................

140

.................................................................................................

148

1. 2. 2

.................................................................................

128

........................................................................

144

2 . 2. 2

3. 2. 2

:
1 .3

............................................................................................................................

2. 3

3 .3

..........................................................................................................

......................................................................................................................

4 .3

5 .3
6 .3

...........................................................................................
...........................................................................................

149
150
158
158
171

...............................................................................................

171

...................................................

174

1. 4

......

2. 4

59

....................................................................................................................

3. 4

4. 4

.......

205

........................

............................................................

230

6 . 4

190
216

5 . 4

176

......................................................................

240

........................................................................

251

...........................................................................................................

252

...............................................................................................................

256

.....................................................................................................................

268

.....................................................................................................................................

270

............................................................................................................................................

284

1 .5

2. 5

3. 5

5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20


()CPI
()CPI

( )CPI
( )CPI

97

97

99

99
106

145

146

147

148

148

149

150

151

155
.
155
.
156
.
156
.
157
.
159
.
( 166
)
.

21 ( )T. Test 170


.

22

( 179

23

.
( )T. Test 183

24

( 192

25

.
( )T. Test 195

26

( 202

27

( )T. Test 206

28

( 215

29

( )T. Test 219

30

( )F. Test 224

31

( ) T. Test

228

32

( ) F. Test 229

33

( ) F. Test 231

34

247

.
.

.
.

1
2
3
4
5
6






( )


12
14
31
53
54
248

1 . 1

2 . 1

3 . 1

4 . 1

5 . 1

6 . 1

7 . 1

1 . 1

NPM RIG

. Good

Governance

(1999 .)11


( . 2001.)4

2 . 1

..


..


(
) ()


(1419) : ( :
)
( : ) (1424)
: 1411

( )93 1422 ( )366.

(1428)

( 1419 1424)
( )23046
.

(1429)

( )2597
)1222( : ( )685 ( )434

)260(

( . .)2009/12/18

() 1428

( )1050 )258( ()5470

)817( )55( ( . 1430 14967).


1430/4/1

1430/6/30 ( )878

( )637 )104(

( )48 )45( )19( )18(


( . .)1430 15101

..

3 . 1
:
1

2
3
4
5
6

4 . 1

.. :

.
1


2
.

3 .

4 .
5 .
6
.

5 . 1

1 . 5 . 1

2 . 5 . 1




..

6 . 1

1 . 6 . 1

1 (

).

2 .

3 .
4 ( ).

2 . 6 . 1

3 . 6 . 1

:

( )
( ).

4 . 6 . 1
(1431/1430) (2010/2009).

7 . 1
Conceptions :

1 . 7 . 1 Transparency




(. 2007 .)59

2 . 7 . 1

Accountability

...

( .2007 .)63

3.7.1

Corruption Administrative

1996
:

(1424 .)115

: :

4 . 7 . 1 Governmental Sectors

: :

1 (

).

10

2 ( ).
3 ( ).
4 : : ( ).

11

1 . 2 .

2 . 2 .

12

1 . 2
1.1.2

Transparency

:

() ()
( )

) Transparence (Trans
Transparency Transparent
( .2006 .)185

.) Macmillan2002: 1530( .

..

Opaque
.


..

13

a principle that allows those affected by administrative decisions business


transactions or charitable work to know not only the basic facts and figures but
also mechanisms and processes. it is the duty of civil servants managers and
) trustees to act visibly predictably and understandably. ( OLIVER 2004 P 5

:
.. .
.


(. 2000 .)59

( . 2000 .)66

When we speak of transparency and creating a culture of candor we are really

talking about the free flow of information within an organization and between the
organization and its many stakeholders including the public. For any institution
the flow of information is akin to a central nervous system: the organizations
effectiveness depends on it. An organizations capacity to compete solve problems
innovate meet challenges world where information travels globally with the click
of a mouse transparency is no longer simply desirable it is becoming unavoidable.
) Others P 3( Bennis

14

: .
..

() ( ).

( .)185 2006 :

( :)Florini1998

. (Koppal

) 2004 :

( :)Vaughn 2000
( ) Cottereel 1999 :

( .2007 .)12

( :) Balkin 1998

( )Choster & Bruno 2000


:

( . 2005 .)34

15

()

* : 2005 .

In other words Transparency as currently defined is letting the truth be

available for others to see if they so chose or perhaps think to look or have the
) time means and skills to look. ( OLIVER. 2004 P 3

( 2005 )20




.

.

(1997)

16

: ()

.

:
.

:
.

:

.

:

( )

.

( . 2001

.)150

17

()2

* : 2001

..

( . 2000 .)60

18

( 258 2002 )259 :


..

( 2002 )

.
( 2002 .)697

..

( . 2000 .)67

19


.
.

Trust and transparency are always linked. Without transparency people dont
believe what their leaders say. In the Unites States many of us have lived with
the sense that the government has been keeping things from us and many mistrust
the explanation that our leaders must do so because the truth would empower our
enemies. Many of us believe the lack of transparency is the real enemy. (Bennis
)Others (2008). P viii

( )


.
.

( )263 2002

20

2
www .

3 .
4
.

5 .
6
.

7 .

(2003 2000

2002 1997 2003 2000 2002

) Wongchanglaw Green Wood 2001

2
.

21

3
.

4
:

5 .
6
.

7 .
8 .
9
.

10

22

11 :

.
.
.

12
.

13

.

14

.

15


( .2007

.)14

( 1997 )435 :

23

1 :


.

2 :

3 :

( 1426 )4

1 .
2 :
.

3 .

4
.

5
.

24

6 .
7 .
8
.

9
.

(2004 )76 :

1 :

.

2 :


.

3 :

( )1997 :

: :
1

25

.
2 .
3 .
: :
1 .
2
.

3 .
4
.

:
(1997 )52 :


.

26


.


( . 2003 .)5

( )41 2007

..
:

27

28

3
:

(2005 .)122

29

:


.

: :

(2005 )149
:

30


( .2004 .)155

( 2005 )86

31




..

:
1 .
2 .
3 .
4 .
5 .
6 .

32

7
( .2007 .) 24

( 2006 ( )512 464 348

) :

:
1 .
2
.

3
.

4 .
5 ( ).

6 .
7 (
).

8
.

33

:
1 ( ).
2 ( ) .
3 .
4 .
5 ( ) .
6 .
7

:
1 .
2
.

3
.

4 .
5 .
6 .

34

7 .
8 .

: (
) ( )
( )


. ( )3:
()3

* :

35

2 . 1 . 2

Accountability

( )3000

( )
()


( .1991 .)56

( )46 2002

) :



) 346 .)Mayers and laccy 1996 pp331

36

( 2000 .)122

1853

ACCOUNT


( .2002 .)48



( .1999 .)17

John lock

Jmaes Madeson
James Mill Jevery Bentham


Karl Marx

( .1999 .)20

37


( )Leseley

. ( )Gronlund


. Hammond



( . 2006 .)33

(2007 )63 :

( ) Joseph Jabbra

John Carver




Cumulative Responsibility

38

( )Wagner

..

(.1999 29 .)31
( )228 2002

Starling :

( .2004 .)17


( . 2006 .)21

39


( . 2002 .)62

( )Bouen




(. 2005 ).

( )Grounlund:

( )Plumpter


(. 2000 .)20

40

( .2003 .)20

1 :
.

2 :
.

3 :

4 :

41

5 :
( .2007 .)37


( )Smither:
1 :
:

().

2 :
.. ( )

:
.

:

.

42

(2002 .)67

3 :

(ISO) International Standardization for Organization


( .2006.)41

4 :


/
( :

) ..

.

5 :

43

() ()


( )
:


().


( .2002 .)77



( )Wolf :

44

1 .
2 .
3 .
4 ( .2002 .)81

.)Mc Crindell 1999 p 21( .

45

..
.

/


..

Efficiency:Doing things right

Effectiveness :Doing the right thing


( )

46

(
)

( .1999 19 .)21


.
(2002 .)52

47

1 .
2
.

3 .
4

5
.

6
.

7
.

8
(
).

9
.
10

( .2002 .)95

48

( . 1998 .)298

(1999 )32

.
3 Dimock
.

49

4


.

5
.

Administrative and Structural

Obstacles:

50

5
()
.


Socio cultural Obstacles:

1
.

2

.

3
.

51

5

( )Robert Klitguard :

=+

( :) ( )
( ) ( )

( .2002 .)101

52


:

1 .
2 .
3 .
4 .
5
.

6
.

Informal Conferences & Consultations

Advisory Committees

Public Hearing
.

Co Production
:

53

1 ..Citizen Requests Assistance


2 ..Citizen Provides Assistance



3 ..Citizens /Agent Mutual Adjustment



.

Samuel Paul
Exit
Voice

( .1999 105 .)109

54

: Governance

Good Governance
..

(.1427 .)9
( )UNDP :

..

)UNDP 1997P13(.
( )IDRC

( ) Middle East Good Governance Fund


55

. ) IDRC2005P9( .

( )Kaufmann 2005p6

1 .
2 .
3 .
:

Good Governance )UNDP 1997P17( :

()

Consensus Oriented

Participatory

Transpatent

Good Governance

Accountable

Follows the Rule


of Law

Responsiveness

Equitable & Inclusive


* UNDP 1997 :

56

Effective & Efficient

( )UNDP

(1428 )18

:

( )5

* :1428

(((8 ()Equity

(((1 ))Participation

(((9 ()Inclusiveness

(((2 ()Consensus Oriented

((((3 ((1(1( )Organizational Vision ()Effectiveness

(((4 ()Accountability

((1(1 ()Efficiency

(((6 ()Rule of Law

((1(1 ()Dependability

(((5 ()Transparency

(((7 ()Responsiveness

57

((1(1 ()Trustworthiness

((1(1 (.)Integrity

.
.
.
.
.
.
.

()WB

. ( )
.

58

( .1428 .)40

3 .1. 2 Corruption




{:




{}}30

().

( :

).

59

( 1425 .)11

(1424 )544 :



(.2001

.)33

( 2002 )398 :

( )37 1997 :

60

( ) Osterfeld :

:

.

.

.
.
( 1418 .)207

( 2000 )88
.


:


.

( 2005 )42 :

61

1
.

2
.

3 .
4
.

5
.

6
.

7

.

8

.

.
( . 1994 .)26

( )Huntington ( )

62

1 .

2 .
3 (. 1428
)54

(1997 )296

1 .
2 .
3 .
4 .

5 .
6 .

7
.

1 .
2
.

3
.

63

4
.

5 .
6
.

( . 1990 .)56

( 1425 )16


.
() :
1 .

2
.

3 .
4
.

5
.

() :

64


( . 1428 .)57

(2003 :)712

(2006 )34

1 :
.

2 :

.

3 :
.

4 :

65

5 :

6 :

.

(2005 )67

.
2

.

3

.

66

: :

( 1425 :)13

<
..

.
( 1423 )21
:

.
.

.
.

.
8 .

67

:
{

:
{( }}205) :


{









{( }}32) { :










{( }}33)

{

:


{( }77) { :




( })


:


{( }}41)

{

:
{

{( }}56)








{( }}74)



{
:




{( }}85)

68





{
:


{( }}25)





{ :
{



{( }}88) :

{( }}183)






:
{
{( }}14)


:


{


{}}4

() { :

{( }}22).
: < :

( Whistle

)Blowing




( . 1426 .)10

69

Many

leaders continue to act as if they can hold awkward or damaging truths


so close that the outside world will not learn of them. Those days are over. The rise
of the blog has transformed the very idea of transparency. the rise of blogs the once
vulnerable and isolated whistleblower has ready access to an electronic ally with a new
set of superpowers. Whistleblowers no longer have to make their case to a reporter or put
their career at risk by going public. They can now make their changes anonymously and
when they do blogs allow the information to be disseminated throughout cyberspace at
)the speed of light. (Bennis Others (2008). P11

() .

( )

. ( )

( 1425 )10

(1427 )18

( 1423 )21

<
.

70

.

.

( 1425 )10


.

.

71

9
.

( 2003 :)739


.

.

( 1426 )8 (

) 1426/1/20
:

72

.
.
.

.

.
.
8
.

9 .
10
.

11 .
12
.

( 2004 )21

2003


:
.

( 2000 )30

73



( . 1428 .)79

( 2005 )46

What leaders need to learn is that it is not enough simply to have an open door
although all policy an organizational Ombudsman or protection for whistleblowers
those things are useful. What matters most is to have that culture of candor starting right
)at the tope of the company.( Bennis Others(2008). P85

()
. () .

..

( )

.
:

74

{:




{( }}159 ) {:


{( }}38).

.. <
:

1 .
2 .
3 .
4 .

5 .. <
:


<

<

75

< :

< :
:
()

< : .
(1417 .)116

< ( )

( )
.

<

<

76

1 .
2 ( .2006 .)241

<

<

<
( )

77


..

:
{:
{( }}50)




{:

:


{( }}54)

{}}119
{:

()
:
{:





{(} }105)



{:


{( }}24).

< :


< :
.

< :

..
{:
{} }3
:

().

78

< : :
: :



: {:

{( }}6) .

< :



.

< :


79

<



<
<


:

< : :

< : .. < :

< :

:

:


..

: .. < : .. .

80

:
.. < :


: < .. < .


( )



..:

( .1417 133 .)136

( )
{
:



{( }}34)



{ :



{( }}75).

( )

81

( )


:
{


{( }}35) :


{



{( }}22)



{ :




{( }}36)




{ :




{( }}1).


{
{}}27
:
() { :
{}}23
().

( ) < :

< :

( 2004 .)3

) :

82

..


.. ( )

(1414 .)120

( )

:
: ( ) :
: ..

!!! ( ) :
: ..
: :

..
: .. .

(2004 .)48

( ) :

.. :
( ) :

83


: :










{( }}71) .. :



{

:


{(}}104 ).

:




{ :







{( }}79).
:r

<
:
.


: { :



{( }}11).

( )

84




{ :



{( }}1).

:


{( }}105).

.. ( )


..


{

: :


{} }14

().

<



: ( .

2006 .)246

<
:

< :

85

:
.
( ) :
: : (

) .. ( ) :
.

( ) :

.
1

2
.

3 (.
2006 .)250

( )

..
( )
:

( )
( )

86

( )
.

..
.

.

.

87

.

.

(2006 .)256



1975( .2005
.)104

1992

( )

1993 1996

1997
1998
.

1999

. (
: ) 2001
.

2003/10/3 ( )4/58

88

9 /


2003/12/10
2005/12/14

( . 2008 .)14

1948( :
)48
1948 19

Everyone has the right to freedom


of opinion and expression; this right includes freedom to hold opinions without interference
and to seek receive and impart information and ideas through any media and regardless of

.frontiers


..

.

1966
1966
( )19
( ) ( )Article 19

19 :

89

1998
1993

The Office of the unspecialized report on Freedom of opinion and

.expression

1998 :

Access .to information

2000
( 2000

63/2000/E/CN.4 )43
(
)1999 ( :
.)25

: :
.

: :

:


..

90

.

.

: :

: :
.
: :

:

91

: :

.

: :

.

: :

: : .



:
1


( ).

92

()


.
4
:

( .
2006 .)265

200 1766

93

Ombudsmen( .
2002.)270

.Ombudsmen

: 1953


..

1766()The Freedom of Press act


1949 1976 2002


Campaign

Open Sweden

.
: Ombudsmen 1962
1970

94

.
: 16

1999
.

: 1999

National Information Disclosure Law 2001



.

.

: 1982

Access to information act 1982




15 ( . 2006 .)279
: 2000

Freedom

95



Information Act 2000
.

1978


. 1982

Minitel Prestell

Cable



.

96

1976

.
government

.The Power to Withhold the facts of government is the Power to destroy that

The Peoples Right to Know

: .
.


(.2006

.)295

97

( )CPI ( )Transparency International


( )10 ( ) ()0
( ) ( )1
2007 2008 2009 .

()1
( ) CPI

9.4

9.6

9.4

9.4

9.3


2007
9.6

9.6

9.5

2008
9.4

9.3


2009
9.3

9.3

9.2

* : .www.Transparency International.org

9.3

9.0

( )

2007 2008 2009 .

98

()2

( ) CPI


2007

159

2.0

161

1.9

163

1.8

160

162

1.9
1.9

176

177

179

178

180

2008
1.7

1.6

1.5

1.4

1.4

176

177

179

178

180

* : www.Transparency International.org

2009
1.5

1.4

1.3

1.3

1.0

()
.
:

99


1959

()CPI ( )6 ( )
.

( )3

2007 2008 2009 .

100

()3
() CPI

2007

31

6.2

33

39

6.0

32

33

6.0

28

6.5

2009

5.7

35

4.7

53

5.4

36

5.7

36

5.3

40

40

5.9

5.4

2008

39

5.0

4.7

46

55

5.5

5.1

* : .www.Transparency International.org

2007 2008 2009 .

()4
()CPI

112

2.9

141

2.6

122

148
161

2007

137

2.5

2.7

142

2.0

178

1.9

2008

144

2.3

2.4

150

1.5

178

174

1.8

180

1.4

180

2009
2.1

1.6

1.0

* : .www.Transparency International.org

101

175

1.3

2007 ( )77 ( )163 ( . )3.3 2008


( )81 ( )180 ( )3.4

2009 ( )83 ( )180 (.)3.5










( )

( 1344/11/26 71926) :


:
.
..

( .1419 .)7
:

102

:


( .1419 .)8



..

( .1419 .)9

103

( )90/ 1412/8/27 .

<

..
.


.

1427

..

104

..

..

( . 1428 .)14174

1 1428 19 2007( .
.)14120

191/

1430/12/13 :

90/ 1412/8/27.

13/ 1414/3/3.
7/ 1391/2/1.

9/ 1391/2/11

5/ 1397/2/21 .
62/ 1405/12/20 .
58/

105

1427/9/4 ..

<





{ :


} < (
) :


: :
1 .
2 ( :
.

3 .
4 .
5 .

:
:
1
.

106

2 .

3 .
4

5

.

:

< :

:
( .
1430 .)3350

1432 /1431 ..

( )


..

107

..
.
( 2009 .)15156

( 1412 )

108

..


: {



{( }15).


( ) ( 1412 )

109

()5

90/

91/

13/

78/

88/


1412/8/27
1412/3/3

1428/8/27
1428/9/19

48/

1397/7/10

30/

1384/12/4

16/

1382/3/7

11

36/

1412/12/29

10
12

7/

77/
27/

1380/9/22
1391/2/2

1395/10/23
1406/11/9

13

53/

15

14/

1397/4/7

9751/

1403/4/26

21/

1421/5/20

39/

1422/7/28

39 /

1426/7/8

14


16
.

17
18

9/

38/

19

20
21

110

39/

1382/11/5
1391/2/11

1422/7/28
1424/6/25


22 17687/
.

1422/9/4

23

62/

25

58 /

1427/9/4

27
28

22/

1425/5/4

54 /

24

11/

26

1405/12/20
1409/10/23
1404/5/29

32/

1421/9/3

187/

1429/7/4

29

43/


31

1430/12/13 191/

30


32
.

66/

1428/2/1

1431/5/26

Bribery

( . 1408 .)135

111

1397/7/27 .

( ) 36 / 1412/12/29

( ( )3414 1413/3/3)

Forgery

( .1425 .)171

( )114/ 1380/11/26
( ) 53 / 1382/11/5


( . 1382 ).
Embezzlement Negligence

112


( . 2004 .)184

( )43/

1377

( 1377 43)

( )77/ 1395/10/23 :

( )43 1377/11/29



( .

1395 ).

16

1382/3/7 ( ) ( )

( )90/ 1412/8/27 :
.

113

( . 1424 .)164

( )43/ 1377

( 1377 43).

Favoritism and Intermediary


( )36/ 1412/12/29

( . 1412 ).

Extortion

( )43/ 1377

114


( . .)1412
Fraud

( )43/ 1377

:

.

( 1377 43).

Money Laundering

( )15 1420/1/17

1424/6/25

( )39 /


(/4 )12729 /
1419/9/24 ( . 2003
.)98


( )43/ 1377

115

( .)1377 43
( )36/ :
.

:

.

( )43/ 1428/2/1

116

() :

.

: :

.

.
( )

1429/1428

..
/4798 1430/5/28

1427/1426 ..

117

1429/1428

1 .
2
.

3
.

4 .
5 .
6
.

118

7 .

( .
.)2010/1/30

( )1921 ( )1443

( )478 ( )1259 () ()
( ) ( ) ..

( )1213 ()1911
( )190 ( )241 (
1431/4/12 2010/3/28 .. )15252



( )
:
... (

) : (

( ).. 1431/4/12).

119

( )66/ 1431/5/26

..

30062 11 1431/5/12
{:



} < : .



.. ..
:

( )242728
.

2

.

3
.

120

4

.

5
.

6 ( )2/4298 1431/4/1

.


( )8/2111/ 1400/12/1

( .
1414 .)289

121

).
:

( )344 1348/11/17

( )12/3/17

1358/1/19

1402 ( )21633 1402/9/15

( )4/3 1402/7/15

1403/7/1
..

( . )www.gdp.gov.sa

143/12/28.

122


1345 1374

1380 (1960)..
1391/7/1
1428

.


1375 (1955)

.
1395

21 1345 30 1926
68 1374/4/6

246 /3/20/5 1375/1/26

9/ 1391/12/11

123

/507/7

1406/3/28
:

1
.
2

3


.

4

.

( )7 / 1391/2/1

124



190

1409/11/16( . 1421 .)7


8759/13/7 1374/9/17( .

1419 ).

:
.
.
.

125

8 .

9
.

10

( .1977 .)164

..

126

:

( )33 :

( )61 1421 :


( )15 1409 .

:
( )158

1421 .

..
( )163 1421

( )11 1402 .

: ( )21

1409

( )68 1421

. 1422 ( )156

(( .)1831424 .)337

127

2 . 2

()
() .

1 . 2 . 2
2009( ) ( ) :

(
) ( )11

( )22

( )356

128

(2008) (

( )661 ( )6
( )1653
:

(2007) ( :

( )

( )

( )

( )87
: ( )

129


( ) (
) ( )


( )

( )
( )

(2007) (

( )380

:




( 5 10) (

130

10) 10

.

(2006) (

: (


( )29

( )234 :




( )

( 2006) ( )

131

.
( )11490 ( )585

(2006) (

) :

132

(2005)(

) :

)

( ) 2005/2004

( )420 :


(2005) ( :

) :

133


( )402

:

(2005) ( : )

. ()600

:

(2004) ( :

)
:

134

( )206 :


1411 ()93

1422 ( )366

( )


(2004) :

: ) :

135

.
( )662
/
: :

( )3.48
( )3.5
( : :


).

(2004) ( :

( )236

:

(2002 ) ( : )

136

)
( )
( )102 .
:

2000( ) ( :

137

( ) (
) .

()
( )297 ( )297 :


(1999) ( : )


( )197


. :

(1997) (

138



( )500

(1997) ( :

) .



( )197 .

139

2 . 2 . 2
2003( Poitrowski) ( :



25
.

2001( Dunn) ( :


( )858

140

1996 :

()

.
2000( Romzek) ( )

( )57
( 1997 1998) :
:


( )



.

1999( Louise) (

) :

141

1999( Gould& Lee) ( :

) :

1999( Farrele & Law) ( :

)( )Wales :

( )

/ :

142

1995( Sinclair) ( : )

: .

:
:

()

1993( Jerry) ( :

) :


. :

(
)

143

3 . 2 . 2

1 :

2 :

236 600 ( )355 .

144

3 :
.

4 :
: ()

5 :

145

4

.



..
:

1 .
2 .
3
.

4
.

5 .
6
.

7
.

146

:
1 .
2 .
3 .
4 .
5 .

147



1 . 3 .

2 . 3 .

3 . 3 .
4. 3

5. 3 .

6 .3 .

148

1 . 3

(2006 .)307

( 1995 .)186

149

2 . 3

:
( )200 .
:
( )250 .
:
( )19.

:
()40
.

:
( )50 .
:
( )50 .
:
( )60 .

150

()( .2003.)7

)2  (1-K
])[2 (-1) + 2 (1-

=n

:
=n .
=N .
=K = (.)0.5
= = (.)0.05
= 2

( )%95

( )3.841 ( )%99 (.)6.635


(1989.)137

( )%95

:

151

()6

()

200

250

0.05

0.5

0.05

0.5

3.841

132

152

3.841

284

( ).

(
):

()7

250

152

101

%66.4

40

40

31

%77.5

50

200

19

50

60

669

152

132
19

50

50
60

503

102
19

38

33
31

355

%77.3
%100

%76.0

%66.0
%51.7

%70.6

( )7

( %51.7
) ( %100.0 ).
( )%70.6

( 2000

)304

..
:

1 ( )
( )8 ( ) ( )


( )%28.5( )%28.7 ( )

( )%10.7

( )

( )%9.3 (
) ( )

( )%8.7

( ) ()%5.4

. (
).

153

()8


()

102

19

101

%
%28.7
%28.5
%5.4

31

33

%9.3

355

%100.0

38
31

%8.7

%10.7
%8.7

2
( )9 ()

( )%63.4

() ( )%14.9 ( )

( )%11.3 () ( )%8.2 ()
( )%2.3 .

154

()9

()

40

%11.3

225

%63.4

%2.3

29

53

355

%8.2

%14.9
%100.0

3
( )10

( )%71.3 ( )%28.7 .

()01

()

253

%71.3

102

355

%28.7

%100.0

4
( )11

( ) ( )%43.2
( ) ()%25.7

155

( ) ( )%16.6 (

) ( )%6.2 ()%0.4

() () ( )%3.3
() () ( )%2.5 () ()

( )%1.7 () () ( )%1.7
(. )%0.4

()11



()
40

%
%16.6

104

%43.2

15

%6.2

()

%3.3

() ()

%2.5

62

() ()

241

%25.7
%0.4
%1.7

%0.4

%100.0

( )355 ( )241

156

( )12

() ( )%22.5
( ) ( )%14.7 ()

() () ( )%13.7

() ( ) ( )%10.8

.

()12


()

15

14

%13.7

23

%22.5

11

14

11

14

102

%14.7

%13.7
%10.8
%13.7

%10.8

%100.0

* ( )355 ( )102

( )13

( )48 1
( )15.7 ( )9.2.

157

()13

355

15.7

9.2


48

3. 3

( .1990 . )326

Questionnaire


..


:

4. 3
:

( )

158

( )
.

: ()
( )Validity ( )Reliability

: ()

(1983 )87

(1995
)429
( . 2004 )219
:

( )1

( )20

159

( )6 ( )58
(.)1

( )17

( )2


(
) ( )3 ( )1.5


. :

( )6


( )6
( ) .

( )10

( )1.5

( )1 ( .)1
( )2 ( .)2
( )3
.

160

( )10.

( )10

( )1.5
( )10.

( )12

( )1.5
( )10.

( )11

( )1.5
( )11.

( )13

( )1.5
( )12.

161

( )





( 14 .)19

()14

0.555

0.691

2
4
5
6
7
8
9

10

0.75

**

0.445

**

0.614

**

0.756

**

0.784

**

0.556

0.687

**

**

0.397

0.517

**

0.635

**

0.658

**

0.578

0.811
0.712
0.833
0.737
0.643
0.661

** (.)0.01

162

()15

0.591

0.726

2
4
5
6
7
8
9

10

**



0.487

**

0.546

0.666

**

0.582

**

0.634

0.642

**

0.673
0.65

0.566

**

0.716
0.757
0.57

**

0.690

**

0.660

0.444

**

0.739

0.608

0.708

**

** (.)0.01

()16




**
0.674
1
**
2
0.63
**
3
0.704
**
4
0.643
**
5
0.414
**
6
0.707
**
7
0.447
**
8
0.582
**
9
0.654
**
10
0.683

** (.)0.01



0.569
0.499
0.601
0.503
0.346
0.612
0.289
0.432
0.543
0.569

163

()17



0.604

2
4

0.671

5
6
7
8
9

10
11


0.511

**

0.573

**

0.487

**

0.592

0.635

0.712

**

0.550

0.63

**

0.72

0.646

**

0.719
0.69

**

0.650

**

0.612

**

0.592

0.625

**

0.686

0.566

0.661

**

0.683

** (.)0.01

164

()18



0.753

0.787

2
4
5
6
7
8
9

**

0.656

**

0.696

**

0.671

**

0.642

**

0.747

**

0.621

**

0.538

0.681

**

0.636

**

0.745

0.728
0.769
0.821
0.753
0.79

**

0.825

10

0.744

12

0.784

11

0.699

**

0.629

**

0.705

0.721

** (.)0.01


( )0.01 ( )050

165

( 2004 .)7

( )0.01 ( )050

(( )Cronbachs Alpha ( ( 1421 )215

( )268 1996

( )

( )
(:)19

166

()19

0.863

0.860

0.880

0.868

0.884

0.848

0.872

10

0.852

0.865

0.858

0.855

0.856

0.867

0.851

0.857

0.863

0.868

0.871

= 0.881

0.850

0.854

10

= 0.869

()19

0.793

0.785

0.784

0.792

0.808

0.782

0.873

0.914

0.872

0.863

0.867

0.869

0.863

167

0.908

0.906

0.909

0.907

0.904

0.801

10

0.820

0.788

0.784


= 0.811

0.864

0.906

0.863

0.865

0.868

10

0.866

11


= 0.878

0.909

0.904

10

0.909

12

0.906

11

0.910


= 0.915

( )19

()

.

( )0.881 ( )0.869 ()0.811


( )0.878 ( )0.915

( 2005 )59 :

()0.70
.

()

168

:
( )3 :
: ()
( )

( )

(
).

( )

( )53 :
:

( )

( )10

1 :
.

) ( )10

169


:
1 .
:

) ( )10

:

1 .

(
) ( )11

:
1 .

(
) ( )12


:
.

170

5. 3

(1431/30) :

(1430/11/17)
(1431/1/17).

( )355 ( )503
(.)%70.6

6. 3

Statistical Package

for Social Sciences ( )SPSS

171

:
( ) Pearson Correlation Coefficient

Alpha Cronbach .
:

1 Mean

2 ( )Standard Deviation

3 ( Square Test )Chi


.

172

4 ( )T- test ( Test Sample T )One


( )
( ) .

( test )T ( Independent

test )Samples T
( /) .

6 ( F )test ( WAY ANOVA ) ONE



(

).

7 Scheffe

( )

.

173

2

3

174


( test )T

(
) ( test )T

. ( test )F
.
:

175

1

(


( Square Test )Chi
()
( .)0.05 = :

()20
(




%
.

()1
44

()2

()3

()4

125

39

129

16

36.5 11.0 35.4 12.5

4.5

176

()5

()2
(
)
156.6

0.000

**



%
.



%
.

()1
144

()2

()3

()4

118

47

36

10.1 13.2 33.2 40.6


78

169

48

46

13.0 13.5 47.6 22.0




%
.



%
.

10.1 15.2 37.5 31.0

116




%
.




%
.
8



% .

37

104

51

133

37.6 14.4 29.4 10.5


110

133

54

17

130

4.8

32.9 17.8 36.8

146

127

63

36

38

10.7 35.8 41.1


129

109

40

25
7.0
42

11.9 11.3 30.8 36.4

177

()5

10
2.8
14
3.9
29

8.2
22
6.2
27
7.6
19
5.4
34
9.6

()2
(
)
183.9

198

116.6

130.7

147.6

206.6

112.7

0.000

**

0.000

**

0.000

**

0.000

**

0.000

**

0.000

**

0.000

**

9


%
.
10

.
%

()1
102

()2

()3

()4

135

59

40

11.3 16.6 38.0 28.7


85

120

62

70

19.7 17.5 33.8 23.9

()5
19

5.4
18

5.1

()2
(
)
124.9

77.3

0.000

**

0.000

** (.)0.01
* (.)0.05

( )20 ( )2

( )0.05 =

( )0.05

( test ( )T & )

178

**

: () : ( )
.

: ( ) .

: ( test )T

( tailed )Sig.1
( )0.05 =

( )

: () : (. = )
: ( ) .

: ( test )T

( )1.96
( )

179

: () : ( )
.

: ( ) .

: ( test )T

( tailed )Sig.1
( )0.05 =

( )
.

( test )T

180

()12
( test )T

()

1

.
2


.
3

.
4


5


.
6


.
7

.

()

(
)
1.191 3.037

0.580

0.562

3.161 2.912

1.095 3.017

0.292

0.771

3.132 2.902

1.175 2.853

2.355

1.196 2.482

8.163

1.07 2.293

12.447

1.322 2.274 10.337

1.149 2.265 12.059

181

0.000

**

0.009

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

2.976 2.730
2.607 2.357

2.405 2.181

2.412 2.136

2.385 2.145

()

()

(
)

8
0.000

12.353
1.173
2.231
*

0.000
.
9
**
0.000
16.955 - 1.096 2.014
*
0.000
.
10
**
0.000

16.6661.134
1.997
*

0.000
.
**
0.000

13.05
0.800
2.445
*

0.000
**

2.353 2.109

2.128 1.900

2.116 1.879
2.528 2.362

** (.)0.01
* (. )0.05

( )21

( )1 = 2.445 5

( )0.800
. ( Test )T

( Test )T

= ( )13.05
( )1
.

182

= () ( )0.05

( .)2.528 & 2.362


( ) ..

(1426)


.. (

2009) ()
..
( ) ()

()

= 3.037
5 = 1.191 .

( test )T

183

= ( )0.58 ( )1.96

( .)3.161 & 2.912


( ) ..

..

= 3.017
5 = 1.095 .

( test )T
)0.292( = ( .)1.96

( .)3.132 & 2.902



( ) ..

184

1426
.

= 2.853 5
= 1.175 .

( )3
( test )T (= )3

( )2.355 = ( )0.009

( .)0.05
( .)2.976&2.73

( ) ..

1426


.

= 2.482 5

= 1.196 .

( )3

( test )T ( ( = )3 )8.163

= () ( )0.05

185

( .)2.607 & 2.357


(

) ..
1426
(

..


.

= 2.293
5 = 1.07 .

( test )T

( ( = )3 )12.447 = ()
( .)0.05
( .)2.405 & 2.181

( ) ..
1426

).

186

= 2.274

5 = 1.322 .


( )3 ( test )T

( ( = )3 )10.337 = ()
( .)0.05
( .)2.412 & 2.136

) ..
1426

1403

( ).

7

= 2.265 5

= 1.149 .

( )3
( test )T (( )3 )12.059

= () ( .)0.05

( .)2.385 & 2.145

187


( ) ..

= 2.231

5 = 1.173 .

( )3 ( test )T

( ( = )3 )12.353 = ()

( .)0.05
( .)2.353 & 2.109

( )..

1426 1422



1986

.

188

= 2.014 5 = 1.096
.
( test )T

( )16.955- ( )3
= () ( .)0.05

(1.9

& .)2.128
( )..

() (

)2006 ( )8
.

10

=
1.997 5 = 1.134 .


( )3 ( test )T

( )16.666 - ( = )3
= () ( .)0.05

( & 1.879

.)2.116

( ) ..
1426

189

1403

1422

2

(


()
( .)0.05= :

190

()22




%
.



%
.



%
.

()1
11

()2

()3

()4

59

55

187

3.1

53.0 15.6 16.7

35

121

9.9
47

71

67

34.1 18.9 20.0


139

42

98

27.8 11.9 39.4 13.3



11.7 11.1 40.0 32.6 %



%
.

114

140

39

41

15

63

86

125

4.3

35.7 24.6 18.0

191

()5

()2

41
11.6
61
17.2
27
7.6
16
4.6
61

17.4

260

55.1

123.3

165.1

91.9

(
)

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000


(

)
%
.




%
.
8

%
.
9


%
.

()1
54

()2

()3

()4

140

51

76

21.4 14.4 39.4 15.2


32

174

9.0

18.9 15.5 49.2

41

106

91

55

71

67

29.9 20.1 25.7 11.6


62

139

58

75

21.2 16.4 39.3 17.5

10

25.7 15.8 34.2 16.7 %
.
59

121

** (.)0.01
* (. )0.05

192

56

91

()5

()2

34
9.6

96.4

26
7.3
45
12.7
20
5.6

203.8

45.2

105.8

27
7.6

73.5

(
)

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

( )22

( )0.05 =

( )0.05
( ) .

( & )

(. )4

: () : ( ) (.)3

: ( ) .

: ( test )T

( tailed )Sig.1
( )0.05 =

( )

193


(.)3

: () : (. )3( = )

: ( test )T ( )3

: ( )3( ) .

( )1.96
( ) ( )3

: () : ( ) .

: ( ) .

: ( test )T ( )3

( tailed )Sig.1
( )0.05 =

( ) ( )3

( test )T
:

194

()23
( test )T

()

(
()
)

1

1.003 3.533

.

2
1.103 3.44
.

3
1.243 3.287
.
4
1.236 3.065
.

5
1.209 2.771
.

6
1.227 2.735
.

195

9.98

7.47
4.36
0.99
3.57
4.07

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.323
0.000

**

0.000

0.000

**

0.000

3.428

3.324
3.158
2.936
2.644
2.606

3.638

3.556
3.417
3.194
2.897
2.863

()

(
()
)

7
(
**
0.000
) 4.48 - 1.232 2.707
*
0.000

.
8
0.000

5.71 - 1.108 2.664
*

0.000
.

**

9
0.000

6.75 - 1.166 2.582
*

0.000
.

**

10
13.85 - 1.139 2.157
*
0.000
.
0.000

**

2.54 - 0.795 2.893

** (.)0.01
* (. )0.05

0.000

**

0.005

2.578

2.548

2.46

2.038
2.81

2.836

2.78

2.704

2.277
2.975

( )23

= 2.893 5

= 0.795

. ( test )T

196

( )3

( test )T ( ( = )3 )2.54
= 0.005 ( )0.05

( .)2.975 & 2.81



( ) ..

1429/1428

= 3.533 5 = 1.003 .


( test )T

)9.98( =
= ( )0.05
(3.428

197

& .)3.638

( ) ..

( )54/ 1409/10/23 ..

(1426)
.

2

= 3.44 5 =

1.103 .

( )3
( test )T ()3
= ( )9.98 = ()

( )0.05
( .)3.556 & 3.324

( ) ..


( )

(1429/1428) ..

198

= 3.287 ( )5

= 1.243 .

( )3
( )4 ( test )T

( )4.36( = )3 = ()

( )0.05
.3.417 & 3.158

( ) ..

(. )

4

= 3.065 5
= 1.236 .

= ()3
( Test )T

( )0.99( = )3 ( )1.96

199

.3.194 & 2.936


( ) ..

5

= 2.771 5

= 1.209 .

( Test )T )3.57 - ( =

= () ( )0.05

( .)2.897 & 2.644


( ) ..

(1424 )



( .. )(

200

/23 1430 )14967

..
( )

= 2.735 5

= 1.227 .

( )3

( Test )T ( ( = )3 )4.07
= () ( )0.05


( .)2.863 & 2.606

( ) ..

( 1426 )
.

7 (
)

201

= 2.707 5

= 1.232 .
( )3

( Test )T ( ( = )3 )4.48
= () ( )0.05


( .)2.836 & 2.578

)
( ) ..

( 1426 ) :

= 2.664 5 = 1.108 .

( )3 ( Test )T
( ( = )3 )5.71 =

() ( )0.05

(& 2.548

.)2.78

202

( ) ..

(1424 )

.

9

= 2.582

5 = 1.166 .

( Test )T
( )6.75-( = )3 = ()
( )0.05

( .)2.704 & 2.46



( ) ..

( )

.
10

2.157

5 = 1.139 .

203

( )3 ( Test )T

( ( = )3 )13.85 = ()
( )0.05
( .)2.277 & 2.038

( ) ...

1426 )

..

( )

(2006 )

( )

( )

204

3
(


() ( .)0.05 =
:

()24


()4( )3( )2
()1


()5

81

110

36

114

23.3 32.8 10.3 2.0

113

30

98

32.1 27.8 8.5 2.6

205

(
()2
)

126.17 31.6
102

127.52 29.0

0.000

**

0.000

0.000

**

0.000






() (
)

8
9

10


()4( )3( )2
()1


()5

127

68

29

120

36.1 34.1 8.2 2.3


37

100

107

67

19.0 30.4 28.4 10.5 %

23

71

0.9 0.3

20.2 6.5

42

126

115

36.1 33.0 12.0 2.6


61

95

54

20

15.7 27.5 17.7 5.8

160.19 19.3
41

59.76 11.6
254

643.68 72.2
57

140.9 16.3
115

79.45 33.3

20

43

81

94

113

49

116

105

47

25

21

46

99

107

76

21.8 30.7 28.4 13.2 6.0

32.2 26.8 23.1 12.3 5.7

7.3 13.7 30.7 33.9 14.3 %

** (.)0.01
* (. )0.05

206

(
()2
)

82.26
92.44
74.82

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

( )24
()0.05 =

( )0.05

( )
.

( & )
( )
:

: () : ( ) .

: ( Test )T ( )4

: ( ) ( )4 .

( tailed )Sig.1
( )0.05 =

( ) ( )4

207

( )3 (. )4

: () : ( ) (.)3
: ( ) ( )3 .
: ( test )T ( )3
( tailed )Sig.1
( )0.05 =

( ) ( )3
.

:

(. )3

: () : (. )3( = )
: ( )3( ) .

: ( Test )T
( )1.96

( ) ( )3

208

: () : ( ) (.)3
: ( ) ( )3 .
: ( test )T
( tailed )Sig.1
( )0.05 =
( ) ( )3
.

( test )T

:

209

()25

( test )T

()

(
()
)

17.63 0.671 4.631

13.75 1.042 3.764

12.47 1.079 3.721

10.49 1.206 3.675

12.08 0.962 3.619

7.74 1.274 3.53

()
( )

9.76 0.987 3.516

8
.

7.99 1.146 3.49

9
10
2.658

2.929

3.556

** ( .)0.01

0.000

**

0.000

0.000

**

0.000
**
0.000
*

0.000
**
0.000
*

0.000
**
0.000
*

0.000
**
0.000
*

0.000
**
0.000
*

0.000
**
0.000
*

4.701 4.56
3.874 3.655
3.835 3.608
3.802 3.549
3.72 3.518
3.665 3.396
3.62 3.412
3.611 3.369

0.000
3.051 2.807
0.25
1.14 - 1.166
**
0.000
5.71 - 1.109
2.776 2.54
*
0.000
**
0.000
15.86 0.658
3.624 3.487
*
0.000
(. )0.05

210

( )25


= 3.556 5 = 0.658

. ( test )T

()3

( test )T

( )15.86( = )3 = ()

( )0.05

( .)3.624 & 3.487

( ) ..
(1424 )


.. ( 1428 )
.

()

(
) ()
()
()

211

1
= 4.631 5

= 0.671 .

( test )T
= ( )17.63 = ()

( )0.05

(4.56
& .)4.701 ( ) ..
(1424 ).

2
= 3.764

5 = ( 1.042) .


( test )T
( )13.75( = )3 =

() ( )0.05


( .)3.874 & 3.655 () ..
(1424 ).

3
= 3.721 5 = 1.079

212

( )3

( )4 ( test )T

( )12.47( = )3 = ()
( )0.05

(3.608

& .)3.835 () ..
(1424 )

1428 ).

= 3.675 5 = 1.206 .

( )3 ( )4

( test )T ( )10.49( = )3

= () ( )0.05

( .)3.802 & 3.549

().

5
=

3.619 5 = 0.962 .

( )3 ( )4

213

( test )T ( )12.08( = )3

= () ( )0.05

( .)3.720 & 3.518

().

6
= 3.530 5

= 1.274 .

( )3 ( )4

( test )T ( )7.74( = )3
= () ( )0.05


( .)3.665 & 3.396

().

7 () ( )

= 3.516 5 = 0.987
.

( )3
( )4 ( test )T

( )9.76( = )3 = ()

( )0.05

(& 3.412

214

.)3.620 () (

) ().

= 3.490 5 = 1.146
.
( )3

( )4 ( test )T
( )7.99( = )3 = ()

( )0.05

(& 3.369

.)3.611

().

= 2.929 5 = 1.166 .

( )3

( test )T ( )1.14( = )3
( )1.96


( .)3.051 & 2.807

().

10

215

= 2.658 5
= 1.109 .

( )3

( test )T ( ( = )3)5.71

= () ( )0.05

( .)2.776 & 2.54

().

4

(



()

( .)0.05 = :

216

()26




.

()2
()1




%



%



%
.


( ) .
%


%




%
.

()3

()4

()5

27

37

194

90

0.9

7.7

10.5

55.3

26

29

196

0.6

7.4

8.3

55.8

23

22

130

1.7

6.6

6.3

37.2

32

179

0.9

2.6

9.1

51.1

25

16

1.4

7.1

4.6

114 191
366.71
32.5
.
54.4

19

25

189

0.9

5.4

7.1

53.8

217

25.6



()2
(
)
330.52

98

354.71 27.9
168

312.5 48.1
127

354.06 36.3

115
32.8

360.41

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000



.

()2
()1

( )
%
8

%
.

9


%
.

10


%
.
11


%
.

()3

()4

()5

17

85

234

1.1

2.6

4.9

24.4

25

153

1.4

2.3

7.1

43.7

19

26

149

2.6

5.4

7.4

42.5

28

30

138

1.4

8.0

8.6

39.5

19

53

153

2.0

5.4

15.1

43.7



()2
(
)

544.51 67.0
159

355.77 45.4
148
293.2 42.2
148
42.4
118
33.7

262.13

229.31

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

** (.)0.01
* (. )0.05

( )26
(=

)0.05
( )

218

( )0.05

( )
.

( test ( )T & )

:
( )

( )
(. )4

: () : ( ) (.)4
: ( ) ( )4 .

: ( test )T ( )4

( tailed )Sig.1
( )0.05 =
( ) ( )4

( )

:
( )

219

:
( )
( )3 (.)4

: () : ( ) (.)3
: ( ) ( )3 .

: ( test )T ( )3
( tailed )Sig.1
( )0.05 =

( )

( test )T

()27

( test )T

()

() ( )
**
0.000
1 (
12.510
0.800
4.536
*
).
0.000
2
**
0.000
6.772 0.813 4.294
*
0.000
.

220



4.452

4.620

4.209

4.380

()

() ( )
**
0.000
3
4.601
0.954
4.235
*
.
0.000
4
**
0.000
( 4.699 0.774 4.194
*
0.000
) .
5
**
0.000

3.173
0.959
4.162
*

0.001
.
6
**
0.000
2.589 0.972 4.135
*
0.005
.
7
**
0.000
2.785 0.824 4.123
*
0.003
.
**
0.000
8
1.998
0.881
4.094
*
.
0.023
9
22.924 0.843 4.031
.
10
20.194 0.942 4.017
.
11

21.048 0.865 3.972

.

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**



4.135

4.335

4.113

4.276

4.062

4.263

4.032

4.237

4.036

4.209

4.002

4.187

3.943
3.918

3.881
4.101

5.20 0.584 4.162



0.000
*
* (. )0.05
** ( .)0.01

221

4.12
4.116

4.062
4.223

( )27

= 4.162 5 =

0.584 .

( test )T


( )4

( test )T ( )5.20( = )4
= () ( )0.05

( . )4.223 & 4.101


( ) ..
1426

( )27

1 ( )
=

4.536 5 = 0.800 .

222

( )4 ( test )T
( 12.510 = )4 =

() ( )0.05

(& 4.452

.)4.620 ( )

(
).

= 4.294 5

= 0.813 .

( )4
( test )T ( )6.772( = )4

= () ( )0.05

( .)4.380 & 4.209


( ) ..

1426

223

= 4.235 5 = 0.954

.
( )4

( test )T ( )4.601( = )4

= () ( )0.05

( .)4.335 & 4.135


( ) ..
1426

4 ( )

= 4.194 5
= 0.774 .
( )4

( test )T ( )4.699( = )4

= () ( )0.05

( .)4.276 & 4.113

( )

( ) ..

224

( )2004

2003

5

= 4.162

5 = 0.959 .

( )4 ( test )T
( )3.173( = )4 = ()0.001

( )0.05
(.)4.263 & 4.062

( ) ..


() ..
(1424 )

225

(
1428 )
..

( .. ) (

/23 1430 )14967


.. ( )

6

= 4.135 5

= 0.972 .

()4
( test )T (= )4

( )2.589 = ( )0.005
( )0.05
( .)4.237 & 4.032

226


(
) .. ( )2002


..

2000:

( 2000

E/CN.4/2000/63

)43

= 4.123 5

= 0.824 .

()4
( test )T (= )4

( )2.785 = ( )0.003
( )0.05
( .)4.209 & 4.036

( ) ..

(1427)

227

8

= 4.094 5 = 0.881

.
( )4

( test )T ( )1.998( = )4
= ( )0.023 ( )0.05

( .)4.187 & 4.002


( ) ..

(2006 )
( ).

9

= 4.031 5

228

= 0.843 .
( )3

( test )T

( )22.924( = )3 = ()
( )0.05

(.)4.12 & 3.943


().

10

= 4.017 5

= 0.942 .

( )3
( test )T

( )20.194( = )3 = ()
( )0.05
(.)4.116 & 3.918

().

11

= 3.972 5 = 0.865

229

.
( )3 ( )4

( test )T ()21.048( = )3
= () ( )0.05


( .)4.062 & 3.881

( ).


() ( .)0.05 =
:

230

()28



% .


% .


%
.


%
.


%
.


%
.

()1

()3
()4
()2

93

0.9

2.0

26.6

27

160

0.3

2.6

7.7

45.8

88

1.4

2.6

25.2

147

2.3

2.0

42.1

67

1.2

2.3

19.4

61

0.9

1.1

0.9

17.4

231

()5

()2
(

247

446.75 70.6
152

360.38 43.6
247

440.22 70.8
187

300.75 53.6
267

530.97 77.2
279

815.66 79.7

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000



%

8

%
.

9


%
.
10

%
.

11 (
)
%
12


%
.

()1

()3
()4
()2

()5

12

15

82

0.9

3.4

4.3

23.5

118

2.0

2.3

33.7

10

82

1.4

2.9

23.4

85

1.7

2.0

24.3

54

276

250

1.1

2.0

2.6

90

0.6

2.3

25.7

** ( .)0.01

()2
(
)

237

557.46 67.9
217

348.58 62.0
253
459.81 72.3
252
72.0

78.9 15.4

459.3

781.97

457.63 71.4

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

**

0.000

0.000

* (. )0.05

232

**

0.000

( )28

( )0.05 =

( )
( )0.05

( )
.

( test ( )T & )

( )

1 :

( )

( )

(. )4

: () )( : .4
)( : .
: ( test .)T
( tailed )Sig.1

233

( )0.05 =
( ) ( )4

2 :
( )

:
( )

( )3 (. )4

: () : ( ) (.)3
: ( ) ( )3 .
: ( test )T ( )3
( tailed )Sig.1
( )0.05 =

( )

(
)

( test )T

234

()29
( test )T

()

(
()
)

1
22.40 0.618 4.740
.
2
24.02 0.562 4.725
.
3 ( )

4

.
5

.
6

.
7

.
8
.

17.79 0.724 4.689

0.000
*
0.000

**

0.000
*
0.000
**
0.000
*
0.000
**

23.29 0.546 4.680

0.000
*
0.000

22.32

0.000
*
0.000

20.57 0.605 4.666

0.000
*
0.000

20.57 0.605 4.666

0.000
*
0.000

20.20 0.604 4.653

0.000
*
0.000

4.669

0.56

9
16.21 0.643 4.557
.

235

**

**

**

**

**

0.000
*
0.000

**

4.675

4.805

4.666

4.785

4.612

4.765

4.623
4.610
4.602

4.737
4.728
4.729

4.602

4.729

4.590

4.717

4.490

4.625

()

(
()
)
**
0.000
10
* 4.457
12.59 0.804 4.542
.
0.000
**
0.000
11
* 4.401
13.42 0.654 4.470
.
0.000
12
**
0.000
7.48 0.745 4.298
* 4.220
0.000
.
**
0.000
24.77 0.462 4.612

* 4.564
0.000
** ( .)0.01
* (. )0.05

4.626
4.539
4.376
4.661

( )29

= 4.612
5 = 0.462
. ( Test )T

( )4

( Test )T ( 24.77 = )4
= () ( )0.05



( .)4.661 & 4.564

236

( ) ..

1426

( )
( :

( )29


( test )T

( )4

( test )T ( )4
( )0.05

(.)5.000 & 4.20

237

( )29
:


= 4.74 ( )5
= 0.618.

2

= 4.725 ( )5 = 0.562.

3 ( )
= 4.689

5 = ( 0.724).

= 4.68 ( )5
= ( 0.546).

= 4.669 ( )5

= ( 0.56).

6

= 4.666 ()5

= ( 0.605).

238

7

= 4.666 ( )5
= ( 0.605).

= 4.653 ( )5 =

( 0.604).

= 4.557 ( )5

= ( 0.643).

10

= 4.542 ( )5

= ( 0.804).

11

= 4.47 ( )5 = ( 0.654).

12

= 4.298 ( )5 =

( 0.745).

239

) ( test )T
( test Samples T .)Independent ( test )T
( way Analysis of Variance )One

( )ANOVA


Scheffe (
) . :

240

()30
( test )t

()


.
.

0.441 2.442
0.717 2.376
0.601 2.174
1.027 2.977

0.931 2.748

6.603

0.000

**

0.000

()3( )2
()4
& ( )3
()5

0.776 2.387
0.966 2.668
0.578 2.884
0.73 3.011
0.691 2.588

4.738 0.913 3.234


0.907 3.008

0.632 2.795
3.07

241

1.016

0.000

**

0.000

( )3
( )2
()4




.
.
.

()
0.757 3.211

0.628 3.414

0.531 3.686

**0.000

0.723 3.765
3.301
&

*
0.004


0.808 3.587
.
0.585 3.631
0.75 3.443
0.381 4.091

0.666 4.015

0.381 4.338


**
0.548 4.241
0.000
4.348

*0.000

0.5 4.165

0.365 4.287
0.961 3.887
0.552 4.403

0.475 4.583

0.421 4.674


0.548 4.535

0.129 1.666


0.406 4.624

0.238 4.742
0.571 4.579
** ( .)0.01
* (. )0.05

242

( )30 :


: (
)

( ) = ()
( ) =
( .)0.05 ()
( ):

( )
(

).


( )

( ).

: (
)

( )
= () ( )

= ( .)0.05

() ( ):

( )
( )
( ).

243

: (
)

( ) = ()0.004
( )

= ( .)0.05 ()
( ):

( )
( ).

( )
( ).

: (
)

) = () ( )
= ( .)0.05

() ( ):


( )

( )
( ).

244

:
:
()31

( test )t



2.376
.

2.442



3.011
.
2.884

3.211


.
3.414


4.015
.
4.091

4.403



4.583
.

0.441

0.717
0.578
0.73
0.757

0.628

0.381

0.666

0.536

0.595

0.476 0.715 -

0.212 1.2560.479

0.633

0.552
0.474

0.142 1.479 -

* (.)0.05

( )31

( )
( ) = ( .)0.05

245

:
:
()32

( test )F

0.861 2.466

3.19

0.797

0.634 3.459



0.802 2.526
.
0.681 2.254

0.863 2.197



0.802 2.909
.
0.741 2.673

0.738 2.817

0.347 3.714
3.56

3.53

0.667

3.618

0.861

0.035

0.013

0.462

( )1
()4

0.743

0.497 4.111



0.643 4.112
.
0.407 4.298

2.900

4.35

246

0.465

2.713

0.05




0.464 4.657


0.466 4.716

0.474 4.587
.
0.418 4.631

0.841




0.472

* (. )0.05

( )32 :


: (
)

) = ( )0.013 ( )
= ( .)0.05
() ( ):

( )
( ).

247

:
:
()33

( test )F



2.416

1 1 .
2 (2.593 )10

3 ( )10 (2.34 )20
2.503
4 . ( )20 .
2.89

2 1 .
2 (2.915 )10

3 ( )10 (2.764 )20

2.998
4 ( )20 .

3.554

1 .
3
2 (3.589 )10

3 ( )10 (3.557 )20


3.545
4 ( )20 .
.
3.933

4 1 .
2 (4.034 )10

3 ( )10 (4.207 )20
4.26
4 ( )20 .
.

248

0.563
0.816
0.812

1.436




0.232

0.865
0.537
0.854
0.865

1.843

0.139

0.797
0.549
0.636
0.749

0.049

0.986

0.63
0.7

0.675

0.561

0.487

**
0.000
5.216
*0.002



4.526

5 1 .
2 (4.561 )10

3 ( )10 (4.639 )20

4.641
4 ( )20 .
.

** ( .)0.01

0.582

0.365

0.447

1.129

0.337

0.446

* (. )0.05

( )33 :


: (
)

( ) = ( )0.002
( ) = ( .)0.05
() (

):

( 5)

( 10 20).


( 5)
( 20 ).

249

250

1 . 5 .

2 . 5 .
3 . 5.

251

() . :

1 . 5

( :
) ( :

.. ..

(
..

252

) (
)
.


( )669


( )200
( )250

( )19
()40


( )50

( )50

()60
.


()132

( )152 .

253

( )503 ( )355
( )%70.6
.

( )
(

) .
:

( )
( )10

.

: ( /)
(

) ( )10

.

:
( )

( )10
.
:
(

254

) ( )11

.

:
(

) ( )12

( )Cronbachs Alpha) ( ( )

255

2 . 5

1

( )%28.5( )%28.7

( )%10.7

( )%9.3

( )%8.7

( )%5.4 .

2 ()
( )%63.4 () ( )%14.9 ( )

( )%11.3 () ( )%8.2 ()
( )%2.3 .

3 ( )%71.3
( )%28.7 .

4 ()%43.2
( )%25.7

256

( )%16.6
( )%6.2 ()
( )%3.3 () () ( )%2.5 ()

() ( )%1.7 () () ( )%1.7
( )%0.4

5 () ( )%22.5
( ) ( )%14.7 () () ()

() ( ) ()%10.8
()%13.7

6 ( )15.7
( )9.2.

( )

( 2.445 5).

( 3.037 5).

257

2
( 3.017 5
).

3
( 2.853 5

).

4
( 2.482 5).

5
( 2.293 5

).

6
(2.274

5).

7
( 2.265 5).

8
( 2.231

5).

9
( 2.014 5).

10
(1.997
5).

258

( )

( 2.893 5).

( 3.533 5).

2
( 3.44 5).

3
( 3.287 5).

4
( 3.065 5).

5
( 2.771 5).

6
( 2.735 5).

7 (
)

( 2.707 5).

259

( 2.664 5).

9
( 2.582

5).

10
( 2.157 5

).

( )

( 3.556 5).

) :

1 ( 4.631 5)

2 ( 3.764 5).
3 ( 3.721 5).

4 ( 3.675 5)
5 ( 3.619 5).
6 ( 3.53 5).

7 () ( ) (3.516
5).

260

8 (3.49
5).

9 ( 2.929 5).
10 (2.658
5).

( )

( 4.162 5).

( ) :

1 ( ) ( 4.536 5
).

2
( 4.294 5).

3 (4.235
5).

4 (
) ( 4.194 5).

5
( 4.162 5).

261

6
( 4.135 5).

7
( 4.123 5).

8
( 4.094 5).

9
( 4.031 5).

10
( 4.017 5).

11

( 3.972 5).

(
) ( 4.612 5).

1
( 4.74 5).

262

2
( 4.725 5).

3 ( ) ( 4.689 5).
4
( 4.68 5).

5
( 4.669 5).

6
( 4.666 5).

7
( 4.666 5).

8
( 4.653 5).

9
( 4.557 5).

10
( 4.542 5).

11 (4.47
5).

12
( 4.298 5).

263



:
1 (

)
( ).

2 (
) (
.

3
( )
( )
( ).

4
( )
( ).

5
( )
( ).

6
( )
( )

( ).

264

:
(

( ).
:

( )
( ).
:

( 5

)
( 10 20) 20( ).

(
) (
) .

( ) :

265

()34



.

0.175 -

0.001

**

0.242 -

0.000

**

** (.)0.01

( )34


( )0.175 ( 0.01

0.001
)0.01 = ()


( )0.242 ( 0.01
0.000 =

266

)0.01 ()


( ) ( )

(. 2005 )44

()6
(



: 2005 .

267

3 . 5

1
.

2
.

3 ( )
.

4
.

5 .
6
.

7
.

8
.

9
.

268

10

11
.

12
.

13 .

1 (
)
.

2 ( )
.

3
:

.. www.saudi.gov.sa
.

269

(2001) .
(

) . :.

2001( ) .
( )1 : .

(1999)
26

(2008) .
: .

(1417) . : .
1997( ) .

( )1 :.

(2005) .

( )

:.

270

(2006) . ( )1
:.

(2006) . ( )1
:.

(2005) .
( ) :.

( ( )43/
1428/2/1) .

(1997) .
. :.

2002( ) .
:.

(2002) . :
:.

(2003) . : :
:.

(2005) .

( ) : .

(2007) . :
( )
:.

271

(2004) . :
.

1997()
:

(1997) .
(
/ / )

: .

( 1418) .
.

(1424) .
:.

(1997) .
( )1 :
:.

(1988) .
:.

(1991) .
14(.)12

(2005) .
( )58 :2.

272

(1424) .

:.

(1408) .
:.

(2002)

:

(1403) ( )1
:.

(2000) .
( ) : .

( 2004) .
( ) : .

( 2002) . (
) : .

(1998) . :
: 3 .

(1420) . :

1412 1417

:.

273

(2007) ( )1 :

( 1996) . :.
(2004) . :.
(1419) .
:.

(1993) .
( ) :

(2006) .
:.

( 2005) .
14 54 :.

( 1999) . :
.

2000( ) .
: 5 .

(1424)
:.

(1997) .
( )1

:.

274

( 1980) .
( )1 : .

(2002) .
: .

(1989) .
:.

(1998) .
. .

: 2 1998/7/4 197

233 :.

(2000) . .
:.

(2002) .
.


23

2002/9/25.

1414( ) .
:.

2008( ) .
: .

(2007) .

:.

275

(2006 ) . :
:

: .

(2004) .
106 :.

(1427) .
:

(2001) . :

( )1

:.

( 2003) .
:.

(2006) . :
. :.

(2009) .
( ) :.

(1425) .
( )3 :.

(1995) .
:.

(2000) . ( . )
( )1 :.

276

(1996) .
:.

(2006) .

( ) : .

1993( .) .
. : .

(1997) . :


( )1 :.

2004( .) .
:SPSS.

(2004) .

: ( ) :.

( 1999) . :.
(2003) .
:.

(2003) .
( ) :

( )2
:

277

(2004) .
)49( 13 :.

(2005) . :
SPSS :.

(1999) .
( .)1 :.

(1419) .

:.

2000( .) . (
.)SPSS :.

(2000) . :.

(1997) .

:.

(2007) .
: .

( 2003) .
: .

(1426) . :
.

(1427) .

:.

278

(2000) .
20 1 :

(2005) . :.
( 1994) . :
:.

2000( ) . ( )1
:.

1997( )

:.

2002( ) . ( )1 :.
( 1425 ) . 5
:.

(1996) . .
: .

(1997) :.
(2007) .
( ) : .

2000( .) . .
:.

( 1423) . :
:.

279

(1426) .
:.

(2007) .
: .

(1421) . :
( )217 :.

(1424) .
:.

(1418) .
12( )23
:.

(2000) . :
5 .

References

BesleyT. Burguess. R. and part A. (2002). Mass Media and political


Accountability in the right to tell : the role of mass Media in Economic
Development World Bank Institute.
Dunn Delmmer D. and Legge Jr Jeromes.( 2001). US local Government Managers
and the Complexity of Responsibility and Accountability in Democratic
Government Journal of Public Administration Research and Theory jan.
2001 vol. 11.
Farrele Catherine M. & Law Jennifer.(1999). Changing forms of Accountability
A case Study of LEAS in Wales. Public Administration in Education
vol.77.2 pp. 293- 310.
Lee Parker (1999): Changing Public Sector AccountabilityGouldGrame
Critiquing New Direction Accounting Forum. Jun 99vol23.
GreenWoodRob&Associates.(2001)Defining Transparency: Expectations

280

and Obstacles NGO Industry Roundtable Workshop. Retrieved


October22009From:Http://www.gemi.org/TranspWKshpiprcdgs. pdf.
GrigorescuValentine.(2003):Transparency and The Impact of International
Organizations on Democratic Consolidation DAI A 63/10 p.3719.

Herb Baum. & Kling Tammy (2004). The TRANSPARENT LEADER Collins
Publishers Inc: New York.
Jerry Michall (1993): Accountability and the Management of Public Authorities
in the USA International Review of Administration Science vol. 15
Issue 3 data base.
KlitgaurdR.(1998). Controlling Corruption Berkeley: University of California
Press.
Leseley B. (1971). Emerging Patterns of Administrative Accountability. Berkeley
California.

Louise Kloot.(1999) Performance Measurement and Accountability in Victorian


Local Government The International Journal of Public Sector Management
vol. 12 Issue. 7data base.
Macmillan(2002).English Dictionary for Advanced Learner First Published
Bloomsbury Publishing .
Marek Jiri. (1995). Openness and Transparency in Designing the public
Administration Reform in the Czech Republic Retrieved April 19.2009.
From:www.unpanI.un.org/intradco/groups/documnts/nispacee/
unpan006511.pdf
Mc Crindell James Q (1999). Costing Government Services for Improved
Performance Measurment and Accountability The Canadian Institute of
Chartered Accountant Toronto Canada.

Mehmet B.(2001). Corruption Connections and Transparency: Does a better


screen imply a better scene? Public Choice num.107 pp. 87 -96.
Meyer Paul (2003). The Truth about Transparency. RetrievedOctober10.2009.
From:Http://www.ceteronline.org/knowledge/article.cfm?Id=2495
Myers Ronald ; and Lacy Robert. ( 1996). Consumer Satisfaction Performance and
Accountability in the Public Secto International Review of Administrative
Science vol.12.pp.331 - 350.

281

Oliver W. Richard (2004). What is Transparency ?McGraw hillNew York.

Piotrowski Jean (2003): Governmental Transparency and The National


Performance Review:Implementing The Freedom of Information act
DAI 64/03 p.1071.
Sincliar Amanda (1995).the Chameleon of Accountability: Forms and Discourses
Accounting Organization and Society vol. 20.

StiglitzJ.E.(1999): On Liberty the Right to Know and Public Disclosure: The


Role of Transparency in Public Life Oxford Amnesty Lecture.
RomzekBarbara S.Accountability of Congressional Staff Journal of Public
Administration Research and Theory Apr. 2000vol. 10.
VaughnRobert(2000).Transparency The Mechanisms:Open Government and
Accountability. Retrieved march 15 2009 from: www.Usinfo.State.gov/
journals/ithdr/0800/ijde/vaughn.htm.
VishwanathT. and KaufmannD.(1999)Towards Transparency in Finance and
Governance World Bank.
United Nation Development Programe(2001). Accountability and Transparency.
RetrievedMarch62009from:http://www.pogar.org/themes/transperancy.
UNDP (1997). Governance for Sustainable Human Development. Definition &
Relevant Information. Retrieved Oct 19 2009 from http://WWWundp.
org.fi/gold/undp gov.htm
UNDP (2005). Program on Governance in the Arab Region (POGAR) Good
Governance for Development in the Arab Countries. Retrieved Oct 19
2009 from http://WWWArabgove initiative.org

Warren Bennis and others.( 2008):TRANSPARENCY HOW LEADERS Create


a Culture of Candor san Francisco: Jossey Bass.
Osborne David and Ted Gaebler.(1992).Reinventing Government Penquin
Books: New York.


www.Transparency.com
www.unodc.org

282

www.Cib.gov.sa
WWW.gab.gov.sa
www.ncda.gov.sa
www.Nashiri.net
www.saafah.com
www.Nauss.edu.sa
www.alriyadh.com
www.alwatan.com
http://www.shafafeyah.org
WWW.gdp.gov.sa

283


( )1

( )2
( )3

( )4

284

( )1


:


..
/ .

:

.. :


..



( ) P .

( : ) .
..

285

( ) 0554449805

:
1 .
2 .
3
4
5

1 .

2 .
3 .

4 .

4 .
5
.

286


:

() :
1 :

2 :

3 :

) .

4 : (
5 :
6

287

:
:

288




.


.


.


.


.

()
.

9

.

10

.

289

8


.

7


.

6


.

()

: .

4


.

5

.

290

3

.

2

.

1

.

()
.

9


.

10

.

291

8

.

7


.

6
(
)
.

()
.

()

.

7
8

10

11

12


:
........................................................................................................................................
...............................................................................................................................................

292

: .

4

( ).
5

.

6
.

293

3
.

2

.

1


.

()

()

10


.

11

.

294

9


.

8

.

7

.

()

()

4
.

5
.

6
.
7

.

8

.

295

3 .

2
.

1
.


()

.

14

13

296

12

11

10



.


.


.

.


.

()

.

( )2

. /
. /
. /
. /

. /
.
.

.
/
/

297

/
/

298

( )3
( )

(


()

()
. .

299

( ) 0554449805


:

() :
1 :

2 :

3 :

) .

4 : (
5 :
6

300

:
:

()

() .
1
.
2
.

3
.

4
.

5
.
6
.

7
.
8
.

9
.

10
.

301

( ) :

()


1
.

2


3
.

4
.

5
.
(
6 )
.


7
.

8
.

9
.


10
.

302

( )

()

1 .

2 .

3 .

4 .
5 .

6 () ( ).
7 .

8 .

9 .

10 .


:
........................................................................................................................................
...............................................................................................................................................

303

( )


()

1

.
2
.

3 .
4
( ) .

5
.
6
.

7 ( ) .

9
.

10
.
11
.

304

: .


( ) .


()

1
.
2
.

3
.
4 .

5
.

6
.
7
.
8
.
9
.

10
.

11 ( ) .

12
.

305

( )4

306

307

308

309

310

311

312

313

314

315

316

317

318

You might also like