21st of October 2014:

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-- 1st Call/remote session with Sohail (Partner) and Rick (customer) --
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- Customer and Partner have encountered a lot of time consuming issues during re
motes session regarding providing us with the appropriate setup for testing
- We have Server-Side Sync enabled for Contacts, Task and Appointments - for app
roximately 15 users out of a total of 90 active users
- We have Server-Side Sync enabled for Incoming/Outgoing email for a number othe
r users
- Server Side Sync in
Issue description:
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In a CRM 2013 organization we are experiencing duplicate records both inside the
CRM server and the CRM for Outlook client.
Some of the duplicate entries have entered data on it which is not replicated on
the other duplicate entries which means when a clean-up will be performed this
needs to be taken into consideration
-- 2nd Call/remote session with Sohail (Partner) and Rick (customer) --
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