KEY TERM DEFINITION EXAMPLE USING A

COMPANY
WHATS ITS PURPOSE ADDITIONAL NOTES
Verbal Infora!"on Sharing information between
individuals by using speech.
Any changes in the
business, staff need to
be informed.
To make sure that
everyone the business is
on track with what is
going on in the
workplace.
On S#reen Infora!"on Information that is either
factual or anything related to
the business shown on a
PowerPoint usually in staff
meetings.
PowerPoint. Easier to use. or
e!ample if you were
doing a presentation it
would be much easier
and helpful.
"#S$%
Web $a%e& Infora!"on A company which has their
own website.
&inemas by using T'
adverts or posters.
To advertise their
products, making it more
successful.
W'a! Are T'e P(r)o%e% Of Infora!"on*
(sually to inform people, again whether it being factual or work related.
W'a! I% T'e D"fferen#e $e!+een Co(n"#a!"on An& Infora!"on*
&ommunication is speaking to people) someone either verbally or non*verbally. +hereas information is informing someone)people.
S!ra!e,"# D"re#!"on A course of action that leads
to the achievement of the
goals of an organisations
strategy.
,ostly every business, in
order to become
successful.
To make yourself work
hard and achieve the
goals set.
SWOT Strengths, +eaknesses,
#pportunities and Threats.
$eal with changes in the
competitors business.
To become more
successful, without
S+#T analysis the
business wouldn-t work.
KEY TERM DEFINITION WHAT IS THE PURPOSE*
F"nan#e &e)ar!en! The part of the business that
organises the money.
To control your money in
the business to allow you
to limit yourself within the
business.
WHAT INFORMATION DOES THE FINANCE
DEPARTMENT PROVIDE*
The profit made. .udget. The loss. /ow much left.
Sale% &e)ar!en! The part of the business which
is responsible for selling
products or providing services.
.ecause without you
wouldn-t sell anything in
the business.
WHAT INFORMATION DOES THE SALES DEPARTMENT
PROVIDE*
/ow much they-ve sold. /elp needed in the
business if you want anything, usually to do with a
product of the business.
H(an re%o(r#e% The department of a business
or organi0ation that deals with
the hiring, administration, and
training of staff.
.ecause without it, the
business would not be
employing. Employing
helps the business.
WHAT INFORMATION DO HUMAN RESOURCES
PROVIDE*
They help the business gain new members of staff.
+hat attitude and what the business is looking for.
Pro&(#!"on &e)ar!en! &ontrolling the activities
re1uired to make a product,
typically involving effective
control of scheduling, cost,
performance, 1uality, and
waste re1uirements.
They ensure that goods
and services are
produced efficiently and
that the correct amount
is produced at the right
cost and level of 1uality
WHAT INFORMATION DOES THE PRODUCTION
DEPARTMENT PROVIDE*
+hat the business needs to do in order to make
and create a product. or e!ample &ameron
balloons.
Mar-e!"n, &e)ar!en! The action or business of
promoting and selling products
or services, including market
research and advertising.
To sell the businesses
products.
WHAT INFORMATION DOES THE MARKETING
DEPARTMENT PROVIDE*
+hat products sell best. +hat product sells
efficiently.
C(%!oer %er."#e% The process of ensuring
customer satisfaction with a
product or service.
#ften to make a
transaction, for e!ample
a customer can return a
product back to the
shop)business.
WHAT INFORMATION DOES THE CUSTOMER SERVICE
PROVIDE*
,aybe what product has been returned the most,
what is wrong with the product so the business can
improve, satisfying customers. This helps the
business because more successful.
SOURCING INFORMATION DEFINITION HOW CAN THIS INFORMATION $E USEFUL TO ORGANISATIONS*
Off"#e for Na!"onal
S!a!"%!"#
The #ffice for 2ational
Statistics "#2S% is the
e!ecutive office of the
(3 Statistics Authority, a non*
ministerial department which
reports directly to the
Parliament of the (nited
3ingdom.
De)ar!en! of Tra&e
In&(%!r/
.ritish government departmen
t which deals with areas such
as commerce, international
trade and the stock e!change.

Or,an"%a!"on for
E#ono"#
De.elo)en!
The #rgani0ation for
Economic &ooperation and
$evelopment "#E&$% is an
international economic forum
that pursues cooperative
approaches to
common issues affecting
individual members as well as
the global community.
Tra&e Gro()"n,% 1. A trade association,
also known as an
industry trade group, business
association or sector
association, is an organi0ation
founded and funded by
businesses that operate in a
specific industry.
Mar-e! Re%ear#' The process of assessing the
viability of a new product or
service through techni1ues
such as surveys, product
testing and focus groups
Coer#"all/ )ro."&e&
&a!aba%e
A commercial database is a
database developed and
maintained by a commercial
entity that is generally made
available to customers for a
fee.