Evidence-based HR excludes qualitative opinions

.
Evidence-based human resource management relies on all of the following types of evidence EXCEPT
________.
A) analytics
B) existing data
C) research studies
D) qualitative opinions
Points Earned: 1.0/1.0

2.
An important step in avoiding discriminatory practices during selection is to:
A) base selection decisions solely on interviews.
B) use multiple interviewers for each applicant.
C) use validation studies to demonstrate the job-relatedness of a selection instrument.
D) require all applicants to complete an application form.

3.
The Age Discrimination in Employment Act prohibits the use of age as a BFOQ for any type of employment.
A) True
B) False

4.
If a person is in a protected class, he or she is protected by which of the following?
A) Department of Labor guidelines
B) Sarbanes-Oxley Act
C) Title VII of the Civil Rights Act
D) Consumer Protection Act

5.
A vision statement is broader and more future-oriented than a mission statement.
A) True
B) False

6.
According to the ADA, firms must employ all disabled individuals who apply for positions and provide them with
job training when necessary.
A) True
B) False

7.
When pursuing an adverse impact claim, an individual is alleging that the employer's selection practices have
unintentionally discriminated against a protected group.
A) True
B) False

8.
Employee rights would be an aspect of the external analysis in strategic planning.
A) True
B) False

9.
According to the guidelines of the ADA, all of the following are examples of reasonable accommodations
EXCEPT ________.
A) altering work schedules
B) modifying equipment
C) changing job qualifications
D) widening door openings

10.
Title VII of the 1964 Civil Rights Act currently prohibits discrimination based on all of the following
characteristics EXCEPT ________.
A) national origin
B) sexual orientation
C) color
D) religion

11.
Surveys suggest that the majority of all HR managers are involved in developing their companies' business
plans.
A) True
B) False

12.
Having local employees abroad do jobs that the firm's domestic employees previously did in-house is called
outsourcing.
A) True
B) False

13.
Strategic human resource management means formulating and executing HR systems that produce the
employee competencies and behaviors the company needs to achieve its strategic aims.
A) True
B) False

14.
Workers with general skills that are not critical to the company's strategic plan are called?
A) alliance partners
B) core workers
C) supporting labor
D) knowledge workers

15.
HR scorecards are technological tools that are primarily used by HR managers to compare the skills and
credentials of job candidates.
A) True
B) False

16.
ABC Corporation is adding a new line of highly specialized products. The workers at ABC Corp. currently do not
have the skills needed to produce the new products, and a training program is available but takes at least 12
weeks to complete. Top management has tasked the HR department with making sure there are a minimum
number of enough workers with the necessary KSAs so that production can begin in 1 month. Which of the
following functions is HR MOST likely to use to help get the new production line up and running?
A) Compensation
B) Appraisal
C) Recruitment
D) Benefits

17.
Flirting between coworkers is always considered sexual harassment.
A) True
B) False

18.
Mental disabilities, such as depression and anxiety disorders, account for the greatest number of claims
brought under the ADA.
A) True
B) False

19.
EEOC investigators are empowered to act as courts and can conclude discrimination based on their
investigations.
A) True
B) False

20.
Under no circumstances may religion be used as a bona fide occupational qualification (BFOQ).
A) True
B) False

21.
What two defenses are available to employers defending themselves against discrimination charges?
A) BFOQ and business necessity
B) EEO and business necessity
C) BFOQ and affirmative action
D) EEO and affirmative action

22.
All of the following are useful in minimizing employer liability for sexual harassment EXCEPT ________.
A) adopting a policy that forgives the first offense
B) issuing a policy statement condemning harassment
C) informing all employees about sexual harassment policies
D) developing and implementing a harassment complaint procedure

23.
LMN , Inc. was the industry's only source for gonkulators for decades. Now, there are several companies
producing gonkulators, and LMN is feeling pressure to maintain an innovative and motivated workforce in order
to compete. Which of the following HR functions is LMN Inc. MOST likely to use in order to help ensure an
innovative and motivated workforce?
A) Labor relations
B) Compensation
C) Appraisal
D) Training

24.
Staff managers have staff authority which enables them to issue orders down the chain of command, unlike
line managers.
A) True
B) False

25.
A SWOT analysis looks only inside the organization.
A) True
B) False

26.
The American with Disabilities Act of 1990 does not list specific disabilities but provides impairment guidelines
instead.
A) True
B) False

27.
Sanders Sporting Goods, an international sporting goods chain, is being sued for sexual harassment by a
former Sanders employee. The plaintiff asserts that she was the victim of numerous unwanted sexual advances
from a male coworker. The woman claims that Sanders' management condoned a hostile work environment
and that the company is liable for the actions of the male employee.Which of the following, if true, would best
support the plaintiff's argument that Sanders is liable for sexual harassment?
A) The HR department at Sanders has records of the plaintiff's initial complaints.
B) Sanders lacks a management response system for handling sexual harassment complaints.
C) Sanders recently lost a court case filed by former employees claiming disparate treatment.
D) Exit interviews of outgoing Sanders employees include questions about sexual harassment.

28.
An HR scorecard is primarily used to measure the relationship between HR activities and ________.
A) employee career development
B) benefits of outsourcing
C) organizational structure
D) employee behaviors

29.
Judy was up for a promotion at Swensen Consulting when her supervisor, Will, encouraged her to develop a
sexual relationship with him. He suggested that her promotion would be a sure thing if they were involved.
When Judy declined his advances, Will fired her. Which of the following would Judy most likely be able to
prove in court if she decided to sue Swensen Consulting
A) quid pro quo
B) disparate treatment
C) hostile environment created by coworkers
D) hostile environment created by non-employees

30.
Which of the following is not considered sexual harassment?
A) unwelcome sexual advances that create an intimidating work environment
B) verbal conduct of a sexual nature which unreasonably interferes with job performance
C) mutually consensual physical conduct of a sexual nature between coworkers
D) requests for sexual favors made implicitly as a condition of employment

31.
________ exists when an employer intentionally treats an individual differently because that individual is a
member of a particular race, religion, gender, or ethnic group.
A) Disparate treatment
B) Disparate impact
C) Adverse impact
D) Prima facie

32.
During the planning stage of a merger, HR managers help gather information about benefits and pension
obligations.
A) True
B) False

33.
A diversification corporate strategy involves expanding a firm by producing necessary raw materials.
A) True
B) False

34.
A selection procedure that does not always yield an equal number of exempt and non-emempt job hires will
create adverse impact and therefore should never be used.
A) True
B) False

35.
Which of the following statements best explains why employers are expecting a severe labor shortage in the
next few years?
A) More people are retiring than are entering the job market.
B) One-third of single mothers are not in the labor force.
C) People are living longer because of better health care.
D) Increasing taxes have forced businesses to globalize.

36.
The first step in the strategic management process involves defining the current business and mission.
A) True
B) False

37.
According to the Americans with Disabilities Act, which of the following is considered a disability?
A) low self esteem
B) voyeurism
C) compulsive gambling
D) cosmetic disfigurement

38.
In most large firms, human resource managers assist line managers with hiring, training, evaluating,
rewarding, counseling, promoting, and hiring employees.
A) True
B) False

39.
One of Kara's male coworkers has been making sexually suggestive comments to Kara about her clothing and
her appearance, which makes Kara feel uncomfortable at work. What is the first step Kara should take to
address the problem?
A) filing a complaint with the local EEOC office
B) consulting an attorney
C) writing a letter to the accused
D) filing a verbal complaint with the harasser's boss

40.
McDonald's addressed its lagging profitability by first closing stores operating below its guidelines. McDonald's
used a consolidation strategy.
A) True
B) False

41.
The evidence used in evidence-based human resource management typically comes from actual
measurements, existing data, or critically evaluated research studies.
A) True
B) False

42.
The primary cause of sexual harassment is a permissive social climate.
A) True
B) False

43.
Maria is consulting an attorney about filing sexual harassment charges against her employer. All of the
following are ways that Maria can prove sexual harassment EXCEPT by showing that ________.
A) the verbal remarks of a coworker were sexually flirtatious
B) the rejection of a supervisor's sexual advances led to a demotion
C) a hostile environment was created by a coworker's sexual conversation
D) a hostile environment was created by a non-employee's sexual advances

44.
Adverse impact refers to employment processes that result in more individuals from a protected group being
rejected regardless of whether the difference is significant.
A) True
B) False

45.
Since HR managers are expected to participate in long-term strategic planning, they no longer need to have
recruiting and training skills.
A) True
B) False

46.
How much a competitor pays its employees is not a factor in external analysis.
A) True
B) False

47.
Human resource managers are generally staff managers.
A) True
B) False

48.
Globalization, competition, and technology have led to which of the following trends in human resource
management?
A) HR managers assist top management with developing and implementing strategies.
B) HR managers primarily focus on providing transactional services like recruiting and hiring.
C) Metrics used to measure employee potential have been replaced by standardized testing.
D) College recruiting has increased as a result of the growing number of retiring baby boomers.

49.
Employees' skills and commitment create a competitive advantage in service industries, but technology is the
primary key to a competitive advantage in manufacturing industries.
A) True
B) False

50.
Which of the following does NOT participate in the issuance of uniform guidelines?
A) EEOC
B) Department of Labor
C) Better Business Bureau
D) Civil Service Commission

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