Date: 5

th
September 2011
Agent: Atlantic Elegance Sdn. Bhd.
25-1,Jalan Lee Ming Hin,
31450 Menglembu,
Ipoh,Perak.
Attention: Area Manager
Pan Malaysian Pools Sdn. Bhd.
19,Persiaran Greentown 5,
Greentown Bussiness Centre,
30450 Ipoh,Perak.

Dear Sir,
RE: Misplacement Of Cancellation Ticket
We are sorry to inform you that our ticket operator had misplaced one cancellation ticket whereby the
amount is RM 17.00 on 4 Sept. 2011.We have already reprimand the operator concern.We would like to
assure you that this incident would not happen again.We will accept full responsibility on this
incident.We would like to apologize for any inconvenience caused.

Thank You.

Yours truly,