Ludda Chounlamountry April 3, 2014 Oren Bruton

Proposal to Create a Training and Reference Manual for the Chronic Care Clinic at Texas Health Presbyterian Hospital in Denton Summary The chronic care clinic at the Texas Health Presbyterian Hospital in Denton requires a manual that over states their policies and procedures. The clinic needs a manual because it is a new facility that is going to be having new employees. Employees at the main hospital need this manual because it is necessary for a set of visual reference talk points for the training staff and for the new personnel to look off of. I can complete a rough draft by April 17. I will prepare the contents of the manual free of charge. However, the materials and supplies will cost approximately $337.80 for 20 manuals. Current Problems at TH Presbyterian in Denton The chronic care clinic in Denton will be the first chronic care clinic Texas Health Resources possesses and will need new policies and procedures to ensure efficient management and regulate the clinic productively. The new employees will be unexperienced with the building, thus a manual is in need to reduce error causes. Most of the employees will be untrained with the new system, thus will need constant reference to a specific handbook. The chronic care clinic will be trained health care professionals, but the policy and procedures will be revised to fit the clinics needs while still following hospital regulations. The clinic will also have volunteers assisting the nurses and physicians in various tasks and may be in the way depending on the situation.
Proposed Solution: A Training and Policy and Procedures Manual

The proposed Training and Policy and Procedures Manual will aid the staff in new processes with the information to Allow employees to be familiar with new systems involved Efficiently assist patients Permit staff to become proficient with new techniques The manual will be written to the best from my experience volunteering at the hospital. I will consistently contact your executive assistant for the information. The Training and Policy and Procedures manual will include these sections. Appropriate Bedside Manner Proper etiquette with patients and guests

Using New Medical Equipment and Computer System Hospital beds Materials Understanding Procedures Patient registration Volunteer registration and limits Issuing certain types of medications to the patients in special need Assigning room numbers to specific physicians and nurses The manual will be completed in approximately two weeks. The final copy will be delivered to you by April 17. My Qualifications for Writing the Proposed Manual I have volunteered with Texas Health Presbyterian in the labor and delivery section for the past two months. My experiences as a training medical professional are higher than other volunteers my age. My involvement with the hospital allowed me to experience physician and patient needs and handle complications with ease. Also, I am biology major in pre-pharmacy. I have certifications in CPR, OSHA, and Sterile Products and IV showing my current dedication to the medical field. I understand the legal and ethical association involved with the regulations. Budget The following table shows the estimated cost of the manul Items Time and Supplies Writing and Editing $0 Manual Tab inserts $0.56 for 8 pages x 20 Copying Costs $16.89 per manual Total Cost

Cost(dollars) $0 $89.90 337.80 $427.70

Conclusion Thank you for allowing me to complete this manual for your organization. My involvement with this hospital means so much for me. I am excited to complete this manual for you.