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Is the Problem with the Printer or Scanner 1-2


Image Quality Problems 1-2
Output Problems 1-2
Troubleshooting System Error Codes 1-3
Using the SCANtest 6 Diagnostic Software 1-3
Cleaning the Scanning Area 1-8
Adjusting the Driver Board 1-11
Vertical Line(s) Problem 1-12
Firmware Related Errors 1-12
Stepper Motor Does Not Work 1-12
Lamp Does Not Work 1-12
Problem with the Rollers 1-12
Media Loading Problems 1-12
Fan Problems 1-12
Horizontal Banding Problem 1-13
Dust on Glass Plate 1-13
Problems with the Software 1-13
Troubleshooting Tips 1-13

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