Professional Documents
Culture Documents
WHAT CATEGORIES??
1. Standard for unit (reference) 2. Standard for minimal admissible attributes (similarity) 3. Standard for product/services (compatibility) 4. Standard for product/services adaptibility (ettiquete)
NEED
ALWAYS START FROM NEED (AND DEMAND AND EXPECTATION) CAN ONLY PROVIDED BY ASKING TO USERS OR CUSTOMERS DIFFERS ONE TO ANOTHER
Anticipatory standards are those standards that must be created before widespread acceptance of the device or services. Participatory standards are developed, tested and used in an interactive environment. Responsive standards occur to codify a product or service that has been sold with some success
The 5S Method
Seiko Seiton
- Sort ( Proper arrangement ) - Set ( Systematic or Orderliness ) Seiso - Shine ( Sweep or clean-up ) Seiketso - Standard ( Personal cleanliness ) Shitsuke - Sustain ( Self-discipline )