Question 1 Process Flow Chart for a Patient who Undergoes Bariatric Surgery

Question 2 The minimum time a patient paying by cash and not requiring interaction with his insurance can take to exit the hospital after open bariatric surgery is a shown below Time taken for first consultation appointment with a surgeon over the phone is 5 minutes Time taken during consultation is 30 minutes Time taken by patients in requesting for a set of tests is 10 minutes Time taken to setup second appoint is 5 minutes Time taken in making the tests in the is 60 minutes Time taken for the results to come out is 2 days Time taken in scheduling a pre surgery visit with the surgeon took 5 minutes Time taken during the pre surgery visits is 20 minutes Time taken by the care nurse in scheduling the surgery is 10 minutes Time taken for pre operative seminar was 1 hour Time taken for patient preparation by care nurse is 30 minutes Time taken in preparing the operating room is 15 minutes Time taken for the operation is 45 minutes Time taken to heal 4 days.

Thus the total time taken for a patient who does not involve insurance company in the process and is undergoing open bariatric surgery is 4 days, 4 hours, 55 minutes. Average time taken for patients using insurance Preparing of the letter time 20 minutes Response from the insurance 3 weeks Appointment call 5 minutes Visit to the surgeon 15 minutes Additional tests 30 minutes Availing test results 2 days Response from the insurance 2 weeks Thus a patient using the insurance company used an average of 5 weeks, 2 days 1 hour and 10 minutes more than a patient paying by cash. Therefore the average time taken by a patient using insurance is approximately 5 weeks, 8 days 6 hours 5 minutes. For a patient seeking laparoscopic surgery, the time reduced by 2 days