NIA GENTRY

132-31 157th St., Queens, NY 11434

Home (718) 276-8197, Cellular (718) 679-0975
LaShelle1284@aol.com
JVN: 032-2009-005219

OBJECTIVE: To obtain a position in an organization as a medical receptionist that will utilize my skills, experience and that
offers career growth opportunities. I am a detail and multi-task oriented medical receptionist with excellent
communication and problem solving skills interested in obtaining a position as a front office professional in a medical
care facility.

SUMMARY OF QUALIFICATIONS

• Interface directly with a diverse population of patients, responding to various inquiries and concerns.
• Obtain and processed patients' medical insurance information quickly and accurately.
• Respond to high volume of telephone inquiries in a professional and courteous manner
• Responsible for verifying insurance eligibility
• Schedule patients' medical screenings and following up to obtain results.
• Maintain up-to-date computer-based patient information.
• Respond to priority issues to ensure the prompt referral of urgently needed medical care.
• Organizing and Maintaining files and sorting the mail
• Communicated with physicians and medical support staff to determine the need for patient services.
• Working knowledge of computerized processes and data entry procedures.
• Process an average of 300 patients on a weekly basis for a fast-paced multi-specialty practice.
• Maintain open lines of communication between patients, physician, and staff.
• Collecting/processing patients' co-payments at close of day.
• Maintained up-to-date computer-based patient information.

MEDICAL SPECIALITIES
INTERNAL MEDICINE
GASTROENTEROLOGY
CARDIOLOGY
ORTHOPEDICS
PHYSICAL THERAPY

COMPUTER SOFTWARE KNOWLEDGE

SOAPWARE
MICRO MD
INTERGY
INTERNET
MICROSOFT WORD

EMPLOYMENT HISTORY

2/09- PRESENT PROFESSIONAL ORTHOPEDIC Medical Receptionist

1/07- 1/09 DOCTOR’S IMMEDIATE CARE Medical Receptionist

EDUCATION

1/08 YORK COLLEGE Medical Billing/Coding

6/02 MARTIN VAN BUREN High School Diploma