Professional Documents
Culture Documents
Derrick Woo
Enclosure: Rsum
DERRICK WOO
woodah@gmail.com
(902) 748-5433
2005
2005
1991
COMPUTER SKILLS:
Microsoft Office Suite (Word, Excel, Outlook)
Simply Accounting
MS Frontpage, Dreamweaver and other HTML coding programs
VOLUNTEER WORK:
2008-present
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EMPLOYMENT HISTORY:
2009-present
-
Inspect concrete products as per architect specs and follow CSA guidelines.
Advise form staff of discrepancies of architect specs and ensure conformity.
Test concrete strength, percentage of air and slump.
Create spreadsheets to document measurements for all job blueprints.
In charge of conducting weekly toolbox meetings as per Occupational Health & Safety
rep requirements.
2007-2009
- Ability to solve technical issues that were previously unresolved from Level 1
customer
service reps.
- Produce analytical spreadsheet reports to track deficiencies in product lines.
- Create incident reports on every issue personally handled.
- Professionally deal with customers on a daily basis through phone and email
communication.
- Accountable for sending product suggestion/request reports to the Product
Development team at head office in New York.
- Communicate any hosting deficiencies or upgrade reports to the hosting team so that
issues can be corrected in a timely manner.
- Collaborate with the hosting team on a weekly basis through teleconferencing
regarding product lines and efficiency.
- Provide the Halifax Satellite office access to technical advice via phone and email.
2006-2007
1991-2001
Self Employed
Lotus Garden
- In charge of the original set up of the business which included tendering and ordering
of all restaurant equipment, supplies and service contracts.
- Responsible for the day to day operations of the business.
- Developed rotating scheduling system for employees.
- Practiced preventative maintenance in regard to restaurant equipment.
- Redesigned waitress workstation to allow for easier flow and more efficiency.
2001-2006
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